TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is rocking it! I had to use one of the fine experts and we had some obstacles, but eventually, she guided me to how to fix my return! Thank you for a quality service once more!
Date published: 2021-02-23
Rated 5 out of 5 by from they are awesome and helpful I enjoyed working with turbo tax they are helpful and if you need more help they give you a live tax expert and he was so help and very nice
Date published: 2021-02-23
Rated 5 out of 5 by from User Friendly and Fun First time user and inexperienced tax filer. The site was easy to use and the quips were kind of funny. Lots of helpful hints
Date published: 2021-02-23
Rated 5 out of 5 by from User friendly heavenly Fearful to prepare my taxes, I soon found out Turbotax made the process so easy. User friendly!
Date published: 2021-02-23
Rated 1 out of 5 by from worse year to file I am not satisfied with the number of bugs that I found while using Turbotax this year. I am not happy about spending 220 dollars to not have the 24/7 tax support that is advertised. I am filing for the second time and have deleted my information and readded the W2 information. I still have the error of my information from last years returning showing up and not viewable on my end to delete. I also had my taxes rejected for my son's birthday that was correct. My number changed and I am unable to change it on the callback form.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is Amazing! They make it so easy to file taxes, and they copy state info from federal so you don't have to enter your W-2s twice. I quit one job and started another in 2020, but they made it easy to file both without hassle. Since I am low-income, having the option to file for free is perfect. When I start school again in the fall, I can rest easy knowing that TurboTax won't make it difficult to file taxes with those changes. Hallelujah!
Date published: 2021-02-23
Rated 5 out of 5 by from Great Service....rush to solve any problems Decided to give Turbo Tax a Try....Very happy so far.....waiting for my refund....!!!
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax! Easy and Fast! Although the questions were different from what my dad said, this year was my first year paying taxes and I'm glad I did it with TurboTax. They made it nice and simple and I was in and out.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Awesome It was very easy to understand the instructions. They were very thorough and detailed. I have confidence that everything was done correctly.
Date published: 2021-02-23
Rated 5 out of 5 by from I have no complaints Kathi our expert with 7 years experience was the best. She didn't get frustrated or seemed rushed in anyway. She explained everything for us to understand, and she was very tenacious in finding the answers for us. Then at one point she got cut off, our phone died, and she didn't hesitate to call us back to make sure we were ok and on the right tract. Thanks so much! We really appreciate it.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12512
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is rocking it! I had to use one of the fine experts and we had some obstacles, but eventually, she guided me to how to fix my return! Thank you for a quality service once more!
Date published: 2021-02-23
Rated 5 out of 5 by from they are awesome and helpful I enjoyed working with turbo tax they are helpful and if you need more help they give you a live tax expert and he was so help and very nice
Date published: 2021-02-23
Rated 5 out of 5 by from User Friendly and Fun First time user and inexperienced tax filer. The site was easy to use and the quips were kind of funny. Lots of helpful hints
Date published: 2021-02-23
Rated 5 out of 5 by from User friendly heavenly Fearful to prepare my taxes, I soon found out Turbotax made the process so easy. User friendly!
Date published: 2021-02-23
Rated 1 out of 5 by from worse year to file I am not satisfied with the number of bugs that I found while using Turbotax this year. I am not happy about spending 220 dollars to not have the 24/7 tax support that is advertised. I am filing for the second time and have deleted my information and readded the W2 information. I still have the error of my information from last years returning showing up and not viewable on my end to delete. I also had my taxes rejected for my son's birthday that was correct. My number changed and I am unable to change it on the callback form.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is Amazing! They make it so easy to file taxes, and they copy state info from federal so you don't have to enter your W-2s twice. I quit one job and started another in 2020, but they made it easy to file both without hassle. Since I am low-income, having the option to file for free is perfect. When I start school again in the fall, I can rest easy knowing that TurboTax won't make it difficult to file taxes with those changes. Hallelujah!
Date published: 2021-02-23
Rated 5 out of 5 by from Great Service....rush to solve any problems Decided to give Turbo Tax a Try....Very happy so far.....waiting for my refund....!!!
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax! Easy and Fast! Although the questions were different from what my dad said, this year was my first year paying taxes and I'm glad I did it with TurboTax. They made it nice and simple and I was in and out.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Awesome It was very easy to understand the instructions. They were very thorough and detailed. I have confidence that everything was done correctly.
Date published: 2021-02-23
Rated 5 out of 5 by from I have no complaints Kathi our expert with 7 years experience was the best. She didn't get frustrated or seemed rushed in anyway. She explained everything for us to understand, and she was very tenacious in finding the answers for us. Then at one point she got cut off, our phone died, and she didn't hesitate to call us back to make sure we were ok and on the right tract. Thanks so much! We really appreciate it.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12512