TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294026 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Love IT! Super easy, if you need help its there with easy access.
Date published: 2022-02-16
Rated 5 out of 5 by from easy easy experience, plug and play, great online help.
Date published: 2022-02-16
Rated 3 out of 5 by from Sometimes a little quirky There were several times where it seemed like I got caught in an endless loop. This year seemed a little more quirky than years past.
Date published: 2022-02-16
Rated 1 out of 5 by from No free option No free option, despite advertising as such. Will not file with them again.
Date published: 2022-02-16
Rated 2 out of 5 by from TurboTax is okay My state was rejected and turbo tax says here fix it, but when I try to click the button to fix it, it doesn’t allow me it only allows me to resubmit. And why would I resubmit something that wasn’t even changed?
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax User friendly I’ve been doing my taxes via Turbo Tax for quite a number of years. I’m now 77 years old and had a bit of problem with my 1099-R. Katherine came to my rescue. Not only was she knowledgeable, but she was very patient. She went above and beyond to make me feel very confident instead of intimidated. Beth from Ohio was also very helping in explaining how TurboTax calculated my return. My interaction with each the reps made me feel like a very valued customer.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax this was my first time filing my own. Turbo Tax was user-friendly and not intimidating.
Date published: 2022-02-16
Rated 5 out of 5 by from Great and Timely This was the first time using turbotax and it really did make it easy for me to file
Date published: 2022-02-16
Rated 5 out of 5 by from Best way to file taxes ever! Great experience, will be using Turbotax next year for sure
Date published: 2022-02-16
Rated 1 out of 5 by from frustrating usually, i have no problems with turbo. My taxes have been rejected 3 times now, because of the 1095-a area for health insurance. i click no every time, then go back to check, and it changes it back to yes, so then i get rejected again. this is a glitch that has taken me 4 hours to try and fix. it took me 45 min. to get into and file initially. it just kept going to a blank page. i dont think i should be charged for this much headache for something that should take 30 minutes
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 12508
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 5 out of 5 by from Love IT! Super easy, if you need help its there with easy access.
Date published: 2022-02-16
Rated 5 out of 5 by from easy easy experience, plug and play, great online help.
Date published: 2022-02-16
Rated 3 out of 5 by from Sometimes a little quirky There were several times where it seemed like I got caught in an endless loop. This year seemed a little more quirky than years past.
Date published: 2022-02-16
Rated 1 out of 5 by from No free option No free option, despite advertising as such. Will not file with them again.
Date published: 2022-02-16
Rated 2 out of 5 by from TurboTax is okay My state was rejected and turbo tax says here fix it, but when I try to click the button to fix it, it doesn’t allow me it only allows me to resubmit. And why would I resubmit something that wasn’t even changed?
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax User friendly I’ve been doing my taxes via Turbo Tax for quite a number of years. I’m now 77 years old and had a bit of problem with my 1099-R. Katherine came to my rescue. Not only was she knowledgeable, but she was very patient. She went above and beyond to make me feel very confident instead of intimidated. Beth from Ohio was also very helping in explaining how TurboTax calculated my return. My interaction with each the reps made me feel like a very valued customer.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax this was my first time filing my own. Turbo Tax was user-friendly and not intimidating.
Date published: 2022-02-16
Rated 5 out of 5 by from Great and Timely This was the first time using turbotax and it really did make it easy for me to file
Date published: 2022-02-16
Rated 5 out of 5 by from Best way to file taxes ever! Great experience, will be using Turbotax next year for sure
Date published: 2022-02-16
Rated 1 out of 5 by from frustrating usually, i have no problems with turbo. My taxes have been rejected 3 times now, because of the 1095-a area for health insurance. i click no every time, then go back to check, and it changes it back to yes, so then i get rejected again. this is a glitch that has taken me 4 hours to try and fix. it took me 45 min. to get into and file initially. it just kept going to a blank page. i dont think i should be charged for this much headache for something that should take 30 minutes
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 12508