TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from great people to help Been using Turbo Tax for the past 6 years...love it!!
Date published: 2023-02-18
Rated 5 out of 5 by from TURBO TAX MAKES FILING TAXES EASY AND STRESS FREE I highly recommend everyone using Turbo Tax, the application is user friendly and there is also 24/7 customer service reps available to assist if you have questions or issues.
Date published: 2023-02-18
Rated 5 out of 5 by from Great experience! First time online! Turbotax is always the best! I have always used the CD/download to my computer, but this year I did our taxes using the online system. Everything was great and no problems. I am very pleased with the overall process.
Date published: 2023-02-18
Rated 1 out of 5 by from Paid $300 for a $0.00 Advertisement Everything is great until it forced me to pay and not be able to continue. What's sad people like me who don't have time and have no other options have to succumb to this because they have to.
Date published: 2023-02-18
Rated 5 out of 5 by from Been using TurboTax for years! I have been using TurboTax for over 10 years and find it so easy to do my returns. It takes you thru every step of income and expenses so you don't miss anything. Compares your current year amounts with your prior year making it easier to catch possible keying errors. This year I had some unusual investment items and I used the side explanations that TurboTax provided to help me respond to the questions. The e-filing process is a snap to use for both federal and NYS returns.
Date published: 2023-02-18
Rated 5 out of 5 by from Exquisite Customer Service Robyn! On a Saturday, i booted up the customer service AI and reluctantly called up an agent. I had a couple agents prior who tried with all their might to help me through a loop I was experiencing due to my lack of hardware (Only got an iPhone at my disposal!) but humbly I didn’t expect much on this Saturday, I was ready to just forget about it and do it way later somehow. Robyn took her time, figured out a solution for my specific scenario, patiently guided me through everything and didn’t give up against the beast. I commend this honorable lady for her time, efforts and am forever grateful. Shout out Robyn
Date published: 2023-02-18
Rated 5 out of 5 by from turbo tax is awesome used it for many years and have always like its ease of use
Date published: 2023-02-18
Rated 5 out of 5 by from Best tax preparer I have ever used. Best preparer I have ever used. Quick, simple and through. Charlene did an excellent job in answering my questions. Very knowledgeable and gracious.
Date published: 2023-02-18
Rated 4 out of 5 by from Requested Turbo Tax Review for 2022 Taxes The Federal Turbo Tax was quick and easy for Tax Year 2022. Importing my Tax Records from Tax Year 2021 was a big help. Felt the State of Maine Tax Return wasn't as easy this tax year as compared to previous tax years.
Date published: 2023-02-18
Rated 5 out of 5 by from Fast and easy to use! For the most part, the experience was straight forward but I did engage a live Tax Expert, Mark, via chat. He was able to quickly help me get over my little "bump". Thank you Mark!
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12506
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great people to help Been using Turbo Tax for the past 6 years...love it!!
Date published: 2023-02-18
Rated 5 out of 5 by from TURBO TAX MAKES FILING TAXES EASY AND STRESS FREE I highly recommend everyone using Turbo Tax, the application is user friendly and there is also 24/7 customer service reps available to assist if you have questions or issues.
Date published: 2023-02-18
Rated 5 out of 5 by from Great experience! First time online! Turbotax is always the best! I have always used the CD/download to my computer, but this year I did our taxes using the online system. Everything was great and no problems. I am very pleased with the overall process.
Date published: 2023-02-18
Rated 1 out of 5 by from Paid $300 for a $0.00 Advertisement Everything is great until it forced me to pay and not be able to continue. What's sad people like me who don't have time and have no other options have to succumb to this because they have to.
Date published: 2023-02-18
Rated 5 out of 5 by from Been using TurboTax for years! I have been using TurboTax for over 10 years and find it so easy to do my returns. It takes you thru every step of income and expenses so you don't miss anything. Compares your current year amounts with your prior year making it easier to catch possible keying errors. This year I had some unusual investment items and I used the side explanations that TurboTax provided to help me respond to the questions. The e-filing process is a snap to use for both federal and NYS returns.
Date published: 2023-02-18
Rated 5 out of 5 by from Exquisite Customer Service Robyn! On a Saturday, i booted up the customer service AI and reluctantly called up an agent. I had a couple agents prior who tried with all their might to help me through a loop I was experiencing due to my lack of hardware (Only got an iPhone at my disposal!) but humbly I didn’t expect much on this Saturday, I was ready to just forget about it and do it way later somehow. Robyn took her time, figured out a solution for my specific scenario, patiently guided me through everything and didn’t give up against the beast. I commend this honorable lady for her time, efforts and am forever grateful. Shout out Robyn
Date published: 2023-02-18
Rated 5 out of 5 by from turbo tax is awesome used it for many years and have always like its ease of use
Date published: 2023-02-18
Rated 5 out of 5 by from Best tax preparer I have ever used. Best preparer I have ever used. Quick, simple and through. Charlene did an excellent job in answering my questions. Very knowledgeable and gracious.
Date published: 2023-02-18
Rated 4 out of 5 by from Requested Turbo Tax Review for 2022 Taxes The Federal Turbo Tax was quick and easy for Tax Year 2022. Importing my Tax Records from Tax Year 2021 was a big help. Felt the State of Maine Tax Return wasn't as easy this tax year as compared to previous tax years.
Date published: 2023-02-18
Rated 5 out of 5 by from Fast and easy to use! For the most part, the experience was straight forward but I did engage a live Tax Expert, Mark, via chat. He was able to quickly help me get over my little "bump". Thank you Mark!
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12506