TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by
dml77 from
Always a good outcome
Walks you through every step. Very comprehensive--maybe a little too much. We just have a simple return.
Date published: 2023-02-17
Rated 5 out of 5 by
KKUNH from
Turbo tax easy to use
Simple and easy to use!!! Very happy how quick and easy it is!!
Date published: 2023-02-17
Rated 2 out of 5 by
Nickname8956 from
Been using for years, this will be the last
I am pretty upset with this years Turbo Tax. When reaching out for help I had a representative hang up on me for asking simple questions. You guys charged me $117 in fees... $39 for each state and federal and option for direct deposit. On top of all the that I do not believe my Federal Tax Return was even accurate and perhaps it is being finagled and stolen. I will go to an actual Tax person next year. This service used to be good when I first filed, now its sucks. thanks.
Date published: 2023-02-17
Rated 4 out of 5 by
Ray2469 from
Slight problem
I had a slight problem with Turbo Tax this year. In the past I've always gotten e-mails to update me on the status of my e-file. This year I got nothing. I had to keep going into Turbo Tax to check the status. When I called for help they couldn't do anything.
Date published: 2023-02-17
Rated 5 out of 5 by
Stormy2023 from
Turbotax Wonderful
Very Helpful finished in a timely manner very polite and no his job
Date published: 2023-02-17
Rated 2 out of 5 by
Jamerican17 from
Very confusing to a non professional w/hidden cost
Somehow the system wanted to enter a bunch of investment information from my IRA from which I've had NO distributions at all. That issue made me have upgrade to a more deluxe service in order to be able continue when it was an error on TT's part and could not be removed at checkout. My refund last year from a CPA prepared return was $866 more than my refund this year with almost identical numbers. Not sure I'll be back next year
Date published: 2023-02-17
Rated 4 out of 5 by
Melanin2 from
Easy to File Taxes with
I didn't have any problem filing my taxes. It was fairly easy to use and I believe I got a good return.
Date published: 2023-02-17
Rated 1 out of 5 by
ElexisA from
To complicated
Made me pay $78 to do my taxes, but did not explain why I had to pay they make doing taxes a little more confusing
Date published: 2023-02-17
Rated 5 out of 5 by
Zoe200123 from
TurboTax is SO EASY!!!!!!
I am 21 and it is my first time filing by myself. It was so simple and easy!
Date published: 2023-02-17
Rated 5 out of 5 by
Xtallographer from
Love how Easy Turbo Tax is
Always easy and fast. Great results. The review of entered data is very helpful.
All TurboTax® Offerings Reviews - Page 12501
Date published: 2023-02-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
dml77 from
Always a good outcome
Walks you through every step. Very comprehensive--maybe a little too much. We just have a simple return.
Date published: 2023-02-17
Rated 5 out of 5 by
KKUNH from
Turbo tax easy to use
Simple and easy to use!!! Very happy how quick and easy it is!!
Date published: 2023-02-17
Rated 2 out of 5 by
Nickname8956 from
Been using for years, this will be the last
I am pretty upset with this years Turbo Tax. When reaching out for help I had a representative hang up on me for asking simple questions. You guys charged me $117 in fees... $39 for each state and federal and option for direct deposit. On top of all the that I do not believe my Federal Tax Return was even accurate and perhaps it is being finagled and stolen. I will go to an actual Tax person next year. This service used to be good when I first filed, now its sucks. thanks.
Date published: 2023-02-17
Rated 4 out of 5 by
Ray2469 from
Slight problem
I had a slight problem with Turbo Tax this year. In the past I've always gotten e-mails to update me on the status of my e-file. This year I got nothing. I had to keep going into Turbo Tax to check the status. When I called for help they couldn't do anything.
Date published: 2023-02-17
Rated 5 out of 5 by
Stormy2023 from
Turbotax Wonderful
Very Helpful finished in a timely manner very polite and no his job
Date published: 2023-02-17
Rated 2 out of 5 by
Jamerican17 from
Very confusing to a non professional w/hidden cost
Somehow the system wanted to enter a bunch of investment information from my IRA from which I've had NO distributions at all. That issue made me have upgrade to a more deluxe service in order to be able continue when it was an error on TT's part and could not be removed at checkout. My refund last year from a CPA prepared return was $866 more than my refund this year with almost identical numbers. Not sure I'll be back next year
Date published: 2023-02-17
Rated 4 out of 5 by
Melanin2 from
Easy to File Taxes with
I didn't have any problem filing my taxes. It was fairly easy to use and I believe I got a good return.
Date published: 2023-02-17
Rated 1 out of 5 by
ElexisA from
To complicated
Made me pay $78 to do my taxes, but did not explain why I had to pay they make doing taxes a little more confusing
Date published: 2023-02-17
Rated 5 out of 5 by
Zoe200123 from
TurboTax is SO EASY!!!!!!
I am 21 and it is my first time filing by myself. It was so simple and easy!
Date published: 2023-02-17
Rated 5 out of 5 by
Xtallographer from
Love how Easy Turbo Tax is
Always easy and fast. Great results. The review of entered data is very helpful.
All TurboTax® Offerings Reviews - Page 12501
Date published: 2023-02-17