TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Awesome I love how simple and accurate turbo tax is. I have been using it for the past 7 years.
Date published: 2021-02-15
Rated 2 out of 5 by from Annoyed I am annoyed that although I've filed with turbotax for years, and pretty sure i did it online last year, they couldn't recover my 2019 info. What am i paying you for?
Date published: 2021-02-15
Rated 5 out of 5 by from TurboTax makes filing easy It is so helpful that information from the prior year is carried forward. It makes it so easy to just enter the current year's numbers without starting over. Will all the questions asked to double-check info entered, I feel confident that my return is complete and accurate.
Date published: 2021-02-15
Rated 3 out of 5 by from ok some imported figures were wrong, this is taking too long
Date published: 2021-02-15
Rated 3 out of 5 by from Good platform but unfair hidden fees It is nice and helpful walking you through your taxes step by step but after you spend a bunch of time entering all your information you discover (or at least I did) that it slaps you with a $40 fee for filing state returns on their program. I never saw any notice of this fee while filing the state portion and once I got to the payment step it came as quite a surprise. Please either give very noticeable prior acknowledgment of this fee so people know its coming or eliminate it because I felt very short changed by this.
Date published: 2021-02-15
Rated 4 out of 5 by from One problem! All went well until was asked for verification number to finalize. Pages went all over the place. Made it quit difficult to finish.
Date published: 2021-02-15
Rated 5 out of 5 by from Awesome! Easy to use. Great customer service access for Life expert.
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo tax is awesome! Easy & fast! Will use again! Very accurate! Makes filing less stressful.
Date published: 2021-02-15
Rated 5 out of 5 by from Easy to use Turbotax doesn't over-complicate anything. I've been using it for years and it's very efficient.
Date published: 2021-02-15
Rated 5 out of 5 by from Awesome It was easy love the way it helps with questions all was great
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 12496
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Awesome I love how simple and accurate turbo tax is. I have been using it for the past 7 years.
Date published: 2021-02-15
Rated 2 out of 5 by from Annoyed I am annoyed that although I've filed with turbotax for years, and pretty sure i did it online last year, they couldn't recover my 2019 info. What am i paying you for?
Date published: 2021-02-15
Rated 5 out of 5 by from TurboTax makes filing easy It is so helpful that information from the prior year is carried forward. It makes it so easy to just enter the current year's numbers without starting over. Will all the questions asked to double-check info entered, I feel confident that my return is complete and accurate.
Date published: 2021-02-15
Rated 3 out of 5 by from ok some imported figures were wrong, this is taking too long
Date published: 2021-02-15
Rated 3 out of 5 by from Good platform but unfair hidden fees It is nice and helpful walking you through your taxes step by step but after you spend a bunch of time entering all your information you discover (or at least I did) that it slaps you with a $40 fee for filing state returns on their program. I never saw any notice of this fee while filing the state portion and once I got to the payment step it came as quite a surprise. Please either give very noticeable prior acknowledgment of this fee so people know its coming or eliminate it because I felt very short changed by this.
Date published: 2021-02-15
Rated 4 out of 5 by from One problem! All went well until was asked for verification number to finalize. Pages went all over the place. Made it quit difficult to finish.
Date published: 2021-02-15
Rated 5 out of 5 by from Awesome! Easy to use. Great customer service access for Life expert.
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo tax is awesome! Easy & fast! Will use again! Very accurate! Makes filing less stressful.
Date published: 2021-02-15
Rated 5 out of 5 by from Easy to use Turbotax doesn't over-complicate anything. I've been using it for years and it's very efficient.
Date published: 2021-02-15
Rated 5 out of 5 by from Awesome It was easy love the way it helps with questions all was great
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 12496