TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Easy Tax Filing with some exceptions Had to enter data multiple times for 1099-R, 1099-Int. The imported forms from my investment account did not automatically fill in all of the blanks. Other than that everything went smoothly.
Date published: 2023-02-18
Rated 1 out of 5 by from Turbotax is a bad financial rabbit hole. We have used Turbotax many times and were aware that we would have to pay but this year when we selected what level we wanted, it instead continue to ask us questions and charge us for every answer we gave WITHOUT NOTIFYING US THAT IT WAS GOING TO DO SO. Deceptive practices at best. Turbotax works and is easy to use but BUYER/FILER BEWARE. They will charge you, take your money and never tell you why or give you any options to do other.
Date published: 2023-02-18
Rated 5 out of 5 by from turbo tax is extremely helpful. Awesome. All of the questions are specific & helpful
Date published: 2023-02-18
Rated 5 out of 5 by from Great product We love using Turbo Tax. Easy to use and very friendly and helpful employees
Date published: 2023-02-18
Rated 5 out of 5 by from Excellent product- very intuitive to use The step-by-step process was very intuitive and helpful.
Date published: 2023-02-18
Rated 4 out of 5 by from State returns need to be better labeled I bought WI Corp/S-Corp thinking that is what I needed for an S-Corp but in fact its not the right one and once downloaded has a different name. It was labeled WI Multistate. So, I had to buy a second WI state form to be able to do my Sub-S. I hope this can be improved
Date published: 2023-02-18
Rated 5 out of 5 by from I love turbo tax I dread doing my taxes every year, but I can say that because my info is saved onto turbo tax that it gets done faster each year.
Date published: 2023-02-18
Rated 3 out of 5 by from STOP ASKING! STOP ASKING. HOW MANY TIMES DID TURBO TAX TRY TO UPSELL? TOO MANY! OTHERWISE, IT WAS QUICK AND EASY
Date published: 2023-02-18
Rated 5 out of 5 by from Easy to use I had questions and the representative called me quickly and provided expert assistance.
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax rocks Been using TurboTax for years, and not only does it just keep getting better, it was less expensive this year than in previous years. Got my return right in just over an hour, which was record time for me.
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12492
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy Tax Filing with some exceptions Had to enter data multiple times for 1099-R, 1099-Int. The imported forms from my investment account did not automatically fill in all of the blanks. Other than that everything went smoothly.
Date published: 2023-02-18
Rated 1 out of 5 by from Turbotax is a bad financial rabbit hole. We have used Turbotax many times and were aware that we would have to pay but this year when we selected what level we wanted, it instead continue to ask us questions and charge us for every answer we gave WITHOUT NOTIFYING US THAT IT WAS GOING TO DO SO. Deceptive practices at best. Turbotax works and is easy to use but BUYER/FILER BEWARE. They will charge you, take your money and never tell you why or give you any options to do other.
Date published: 2023-02-18
Rated 5 out of 5 by from turbo tax is extremely helpful. Awesome. All of the questions are specific & helpful
Date published: 2023-02-18
Rated 5 out of 5 by from Great product We love using Turbo Tax. Easy to use and very friendly and helpful employees
Date published: 2023-02-18
Rated 5 out of 5 by from Excellent product- very intuitive to use The step-by-step process was very intuitive and helpful.
Date published: 2023-02-18
Rated 4 out of 5 by from State returns need to be better labeled I bought WI Corp/S-Corp thinking that is what I needed for an S-Corp but in fact its not the right one and once downloaded has a different name. It was labeled WI Multistate. So, I had to buy a second WI state form to be able to do my Sub-S. I hope this can be improved
Date published: 2023-02-18
Rated 5 out of 5 by from I love turbo tax I dread doing my taxes every year, but I can say that because my info is saved onto turbo tax that it gets done faster each year.
Date published: 2023-02-18
Rated 3 out of 5 by from STOP ASKING! STOP ASKING. HOW MANY TIMES DID TURBO TAX TRY TO UPSELL? TOO MANY! OTHERWISE, IT WAS QUICK AND EASY
Date published: 2023-02-18
Rated 5 out of 5 by from Easy to use I had questions and the representative called me quickly and provided expert assistance.
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax rocks Been using TurboTax for years, and not only does it just keep getting better, it was less expensive this year than in previous years. Got my return right in just over an hour, which was record time for me.
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12492