TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Usually really easy and great but technology I thought TurboTax would have caught a discrepancy on my state and thus my school district returns prior to e-filing. Resulted in a rejected return and amended re-file which I have never done in 22 years! I felt reassured when it told me the first time after several "checks" and that "everything looks good" but now I'm left wondering what that even means. No problems with my federal return thankfully.
Date published: 2021-02-17
Rated 2 out of 5 by from Not so great: Turbo Tax grabbed money from me! The Turbo Tax help person I spoke to on 02/15/2021 was very helpful. Unfortunately, after I did my taxes the same way 3 times, with no changes or mistakes, TT still managed to FORCE me into choosing an "upgrade" so that I could receive $100 extra dollars refund. After which they proceeded to TAKE $160 OF FEES FROM ME. NOT A HAPPY CUSTOMER.
Date published: 2021-02-17
Rated 5 out of 5 by from Easy Turbo tax makes filing your taxes every year fast and easy.
Date published: 2021-02-17
Rated 1 out of 5 by from advertise free, until the end Way to many glitches, keeps going back to the same page over and over
Date published: 2021-02-17
Rated 5 out of 5 by from Great Easy to follow. FAST AND SIMPLE. i WOULD RECOMMEND
Date published: 2021-02-17
Rated 3 out of 5 by from ok Regarding the Stimulus payments: Last tax filing year, 2019, per our agreement, my ex-wife claimed our son; therefore,she received the stimulus payment for our son. When I filed just now for 2020, I claimed my son, but when the issue came up, I couldn't explain that my ex had already received the stimulus payment for him, and I the program automatically caused an error, which makes it appear that no payments were received for my son.
Date published: 2021-02-17
Rated 5 out of 5 by from GOOD EXPERIENCE. GOOD EXPERIENCE. EVERYONE WAS VERY HELPFUL AND FRIENDLY. I CALLED IN MULTIPLE TIMES AND WAS SATISFIED.
Date published: 2021-02-17
Rated 5 out of 5 by from easy Easy, quick process and the best part, your in control!
Date published: 2021-02-17
Rated 5 out of 5 by from Easy To Use!!!! Turbo Tax platform is very user friendly and time efficient!
Date published: 2021-02-17
Rated 5 out of 5 by from love TurboTax We have used TurboTax for years! Very user friendly and easy to file.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 12490
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Usually really easy and great but technology I thought TurboTax would have caught a discrepancy on my state and thus my school district returns prior to e-filing. Resulted in a rejected return and amended re-file which I have never done in 22 years! I felt reassured when it told me the first time after several "checks" and that "everything looks good" but now I'm left wondering what that even means. No problems with my federal return thankfully.
Date published: 2021-02-17
Rated 2 out of 5 by from Not so great: Turbo Tax grabbed money from me! The Turbo Tax help person I spoke to on 02/15/2021 was very helpful. Unfortunately, after I did my taxes the same way 3 times, with no changes or mistakes, TT still managed to FORCE me into choosing an "upgrade" so that I could receive $100 extra dollars refund. After which they proceeded to TAKE $160 OF FEES FROM ME. NOT A HAPPY CUSTOMER.
Date published: 2021-02-17
Rated 5 out of 5 by from Easy Turbo tax makes filing your taxes every year fast and easy.
Date published: 2021-02-17
Rated 1 out of 5 by from advertise free, until the end Way to many glitches, keeps going back to the same page over and over
Date published: 2021-02-17
Rated 5 out of 5 by from Great Easy to follow. FAST AND SIMPLE. i WOULD RECOMMEND
Date published: 2021-02-17
Rated 3 out of 5 by from ok Regarding the Stimulus payments: Last tax filing year, 2019, per our agreement, my ex-wife claimed our son; therefore,she received the stimulus payment for our son. When I filed just now for 2020, I claimed my son, but when the issue came up, I couldn't explain that my ex had already received the stimulus payment for him, and I the program automatically caused an error, which makes it appear that no payments were received for my son.
Date published: 2021-02-17
Rated 5 out of 5 by from GOOD EXPERIENCE. GOOD EXPERIENCE. EVERYONE WAS VERY HELPFUL AND FRIENDLY. I CALLED IN MULTIPLE TIMES AND WAS SATISFIED.
Date published: 2021-02-17
Rated 5 out of 5 by from easy Easy, quick process and the best part, your in control!
Date published: 2021-02-17
Rated 5 out of 5 by from Easy To Use!!!! Turbo Tax platform is very user friendly and time efficient!
Date published: 2021-02-17
Rated 5 out of 5 by from love TurboTax We have used TurboTax for years! Very user friendly and easy to file.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 12490