TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from I feel scammed I have used turbotax for seven years now. I always look forward to doing my taxes because it is made easy. The last couple years I have paid the fee for help but I will never again. I might not even use turbotax again. I can't believe they make you pay the fee twice for both federal and state. Not only is that wild, there was no help along the way that the was different from the free one.
Date published: 2023-02-18
Rated 5 out of 5 by from Simple and fast Simple and fast walk-through process It helps on each step to help you correctly put information in
Date published: 2023-02-18
Rated 5 out of 5 by from Great assistance! Easy to navigate & the help from the agent was valuable.
Date published: 2023-02-18
Rated 5 out of 5 by from Easy to use Makes filing easy and understandable! I use it every year!
Date published: 2023-02-18
Rated 5 out of 5 by from Satisfied Customer I have been using TurboTax since they were developed except for 1 year. The ease of the website and app make the filing process painless.
Date published: 2023-02-18
Rated 1 out of 5 by from Very confusing this year We found it jumping all around and not in the order of the paper forms. It kept going back to the same pages and saying to correct something but not telling me what. Still don't know how or where to get the final print out of my tax returns.
Date published: 2023-02-18
Rated 5 out of 5 by from excellent excellent experience, tax expert was so helpful, answer all my concerns
Date published: 2023-02-18
Rated 5 out of 5 by from Awesome Kyle and Kim who helped me were great in helping me resolve my issue i was having
Date published: 2023-02-18
Rated 3 out of 5 by from Keychain password request is irritating. Had to force quit a number of times to get out of the keychain password request loop.
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax is an amazing tool I was able to do my tax return in a timely manner. All of the tips, helpful hints, and checks were very useful.
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12481
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from I feel scammed I have used turbotax for seven years now. I always look forward to doing my taxes because it is made easy. The last couple years I have paid the fee for help but I will never again. I might not even use turbotax again. I can't believe they make you pay the fee twice for both federal and state. Not only is that wild, there was no help along the way that the was different from the free one.
Date published: 2023-02-18
Rated 5 out of 5 by from Simple and fast Simple and fast walk-through process It helps on each step to help you correctly put information in
Date published: 2023-02-18
Rated 5 out of 5 by from Great assistance! Easy to navigate & the help from the agent was valuable.
Date published: 2023-02-18
Rated 5 out of 5 by from Easy to use Makes filing easy and understandable! I use it every year!
Date published: 2023-02-18
Rated 5 out of 5 by from Satisfied Customer I have been using TurboTax since they were developed except for 1 year. The ease of the website and app make the filing process painless.
Date published: 2023-02-18
Rated 1 out of 5 by from Very confusing this year We found it jumping all around and not in the order of the paper forms. It kept going back to the same pages and saying to correct something but not telling me what. Still don't know how or where to get the final print out of my tax returns.
Date published: 2023-02-18
Rated 5 out of 5 by from excellent excellent experience, tax expert was so helpful, answer all my concerns
Date published: 2023-02-18
Rated 5 out of 5 by from Awesome Kyle and Kim who helped me were great in helping me resolve my issue i was having
Date published: 2023-02-18
Rated 3 out of 5 by from Keychain password request is irritating. Had to force quit a number of times to get out of the keychain password request loop.
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax is an amazing tool I was able to do my tax return in a timely manner. All of the tips, helpful hints, and checks were very useful.
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12481