TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from TurboTax can use some work...still the prices for your plan options are high and you don't fully walk things through on screen. People don't want to have to talk to a tax representative but having more detailed sidebars with information would help a lot
Date published: 2022-03-03
Rated 3 out of 5 by from Broken Link I have been using TurboTax for over 20 years and have usually been satisfied. However for the second year in a row I have been unable to import financial dat from JP Morgan. Your link to get a code from them does not work. I may try one of your competitors next year.
Date published: 2022-03-03
Rated 5 out of 5 by from Smooth process Glad that the free option is now easily accessible and in fact was $0. The system still ran through all of my options and asked about any other qualifying topics. I'm glad that the free option didn't diminish the experience just because I didn't have to pay to file.
Date published: 2022-03-03
Rated 5 out of 5 by from Great Great experience I was unaware of the different forms I needed. But Steve walked me thru every step of the way. Thank you very much Steve
Date published: 2022-03-03
Rated 4 out of 5 by from Foreign Tax credit for stocks-Crypto with Turbotax Some sales of stocks and crypto currency included foreign taxes and thus required IRS Form 1116. My broker indicated that one sale involved taxes paid to various countries and not just one. The form does not allow "various" as the Foreign County. The amount was very small so I just eliminated that one, but Turbo Tax should include "Various" in the drop down menu. Also it took until March to get the 1116 Form into Turbotax.
Date published: 2022-03-03
Rated 5 out of 5 by from TURBO TAX 2021 It was easy to use. I would recommend this product.
Date published: 2022-03-03
Rated 4 out of 5 by from problems with efile I had to delete and reinstall turbo tax to successfully file.
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax is awesome as well as professional and fa There's not much to tell, everything went so fast and professional, I couldn't keep up with Adenike,who was also awesome. I would recommend TurboTax to everyone I know. Thank you TurboTax!
Date published: 2022-03-03
Rated 5 out of 5 by from Absolutely fantastic So easy to understand and quick as could be, it’s literally spelled out for you
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax is awesome Simple, quick and easy. They walk you through step by step and if you're unsure about something there's always a live expert to help.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 12480
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax can use some work...still the prices for your plan options are high and you don't fully walk things through on screen. People don't want to have to talk to a tax representative but having more detailed sidebars with information would help a lot
Date published: 2022-03-03
Rated 3 out of 5 by from Broken Link I have been using TurboTax for over 20 years and have usually been satisfied. However for the second year in a row I have been unable to import financial dat from JP Morgan. Your link to get a code from them does not work. I may try one of your competitors next year.
Date published: 2022-03-03
Rated 5 out of 5 by from Smooth process Glad that the free option is now easily accessible and in fact was $0. The system still ran through all of my options and asked about any other qualifying topics. I'm glad that the free option didn't diminish the experience just because I didn't have to pay to file.
Date published: 2022-03-03
Rated 5 out of 5 by from Great Great experience I was unaware of the different forms I needed. But Steve walked me thru every step of the way. Thank you very much Steve
Date published: 2022-03-03
Rated 4 out of 5 by from Foreign Tax credit for stocks-Crypto with Turbotax Some sales of stocks and crypto currency included foreign taxes and thus required IRS Form 1116. My broker indicated that one sale involved taxes paid to various countries and not just one. The form does not allow "various" as the Foreign County. The amount was very small so I just eliminated that one, but Turbo Tax should include "Various" in the drop down menu. Also it took until March to get the 1116 Form into Turbotax.
Date published: 2022-03-03
Rated 5 out of 5 by from TURBO TAX 2021 It was easy to use. I would recommend this product.
Date published: 2022-03-03
Rated 4 out of 5 by from problems with efile I had to delete and reinstall turbo tax to successfully file.
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax is awesome as well as professional and fa There's not much to tell, everything went so fast and professional, I couldn't keep up with Adenike,who was also awesome. I would recommend TurboTax to everyone I know. Thank you TurboTax!
Date published: 2022-03-03
Rated 5 out of 5 by from Absolutely fantastic So easy to understand and quick as could be, it’s literally spelled out for you
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax is awesome Simple, quick and easy. They walk you through step by step and if you're unsure about something there's always a live expert to help.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 12480