TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281603 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from issues with turbotax Turbotax stated I deferred part of my social security last year and will be getting a W2C but my employer says I didn't defer and won't be issuing a W2C. I am a tad worried what else could be wrong with the tax software. Also, at the end, in review, it asked for bank interest and let me add one account again- thus doubling the interested added and decreasing my refund. I caught it in review but disappointed in the software.
Date published: 2021-02-23
Rated 5 out of 5 by from Second to NONE Extremely user friendly. Great service. FAQ's are great. Information icons give very understandable tips and guidance. Amazing service.
Date published: 2021-02-23
Rated 5 out of 5 by from So E-Z. Taxes are complicated. TT helps a great deal, easy to use. Fast.
Date published: 2021-02-23
Rated 4 out of 5 by from Our Go To Program We have used Turbo Tax for 8 years now. It's quick and easy - especially this year since there were very little changes in our income. However, Turbo Tax needs to make their fonts darker. I had a terrible time seeing the wording of sections. It was like when your printer head is getting gummy and the words don't print well. Otherwise we are very happy and satisfied with our Turbo Tax experience
Date published: 2021-02-23
Rated 4 out of 5 by from Good for first time user I was apprehensive about filling myself. But it seemed pretty easy and straight forward. Fingers crossed that it's all correct with no errors.
Date published: 2021-02-23
Rated 3 out of 5 by from Very disappointed with the glitches this year. Had glitches that were explained in codes and was unable to get an explanation for the codes. Had to clear and start over per the help agent. Had to delete state tax return and start over because efile failed. Help agents were very courteous and tried to help the best they could.
Date published: 2021-02-23
Rated 5 out of 5 by from It was very easy! Love it, It was very easy and helpful. I will be using this site again.
Date published: 2021-02-23
Rated 4 out of 5 by from Ok Can't find free version and have to go through pages just to edit one thing.
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo Tax really helps w/ stock I only use turbo tax when I'm processing our yearly returns. It makes the process much easier.
Date published: 2021-02-23
Rated 5 out of 5 by from Make Tax Time a Breeze Every year when people are dreading doing taxes-- I recommend TurboTax! It is fast, intuitive, accurate and literally a breeze.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12480
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from issues with turbotax Turbotax stated I deferred part of my social security last year and will be getting a W2C but my employer says I didn't defer and won't be issuing a W2C. I am a tad worried what else could be wrong with the tax software. Also, at the end, in review, it asked for bank interest and let me add one account again- thus doubling the interested added and decreasing my refund. I caught it in review but disappointed in the software.
Date published: 2021-02-23
Rated 5 out of 5 by from Second to NONE Extremely user friendly. Great service. FAQ's are great. Information icons give very understandable tips and guidance. Amazing service.
Date published: 2021-02-23
Rated 5 out of 5 by from So E-Z. Taxes are complicated. TT helps a great deal, easy to use. Fast.
Date published: 2021-02-23
Rated 4 out of 5 by from Our Go To Program We have used Turbo Tax for 8 years now. It's quick and easy - especially this year since there were very little changes in our income. However, Turbo Tax needs to make their fonts darker. I had a terrible time seeing the wording of sections. It was like when your printer head is getting gummy and the words don't print well. Otherwise we are very happy and satisfied with our Turbo Tax experience
Date published: 2021-02-23
Rated 4 out of 5 by from Good for first time user I was apprehensive about filling myself. But it seemed pretty easy and straight forward. Fingers crossed that it's all correct with no errors.
Date published: 2021-02-23
Rated 3 out of 5 by from Very disappointed with the glitches this year. Had glitches that were explained in codes and was unable to get an explanation for the codes. Had to clear and start over per the help agent. Had to delete state tax return and start over because efile failed. Help agents were very courteous and tried to help the best they could.
Date published: 2021-02-23
Rated 5 out of 5 by from It was very easy! Love it, It was very easy and helpful. I will be using this site again.
Date published: 2021-02-23
Rated 4 out of 5 by from Ok Can't find free version and have to go through pages just to edit one thing.
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo Tax really helps w/ stock I only use turbo tax when I'm processing our yearly returns. It makes the process much easier.
Date published: 2021-02-23
Rated 5 out of 5 by from Make Tax Time a Breeze Every year when people are dreading doing taxes-- I recommend TurboTax! It is fast, intuitive, accurate and literally a breeze.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12480