TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from was very unstanable well it's and when everytimes a ask a question you would charge me until the bill was $218.00
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo is great Turbo was so helpful. I enjoyed all the tips that was given.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax is GREAT Turbo Tax is so easy to use. I would recommend it to anyone.
Date published: 2022-02-23
Rated 5 out of 5 by from TURBO TAX IS AWESOME Turbo tax makes it quick and easy to file, i also like it saves all info for next year.
Date published: 2022-02-23
Rated 5 out of 5 by from Love Turbo Tax! Has been extremely helpful every year I have used it!
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax is Great!!! Turbo Tax seems to improve every year. The best thing is a tax expert can reveiw and go through the complete return with you to assure it is correct. Very happy. Thank you Turbo Tax people.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax is awesome and easy. Great company with professionals doing your taxes.
Date published: 2022-02-23
Rated 1 out of 5 by from Normally I like Turbo Tax however not this year Last year I accidently logged into Turbo tax desktop instead of the online version and ended up paying for it although I had paid to do my taxes on the online version. So I got a refund for the desktop version however Turbo tax banned me as a user who refused to pay so when I tried to submit my taxes this year they came up with a message "transmission failed server error" I spent 6 hours talking to online support trying to figure out what happened. Here is the bottom line. If you are going to suspend a account you should make a error code that says account suspended because when you don't you have a problem where your tech support ends up chasing their tails for 6 hours. So anyhow after numerous calls to Turbo tax tech support I finally got my account unlocked and my taxes submitted. I feel bad for wasting the tech supports time since they were polite and friendly.
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is Awesome! TurboTax is super easy to use and the best part is that it automatically saves your progress so that if you can't finish filing all at once, you can stop and come back to it. I've been using TurboTax for 3 years now and I have no complaints!
Date published: 2022-02-23
Rated 1 out of 5 by from TurboTax is awful The system is confusing and inherently contradictory. It uses vague terms without explanation and fails to track the federal form requirements. The "expert" I got had absolutely no idea what he was doing and completely wasted my time.
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 12476
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from was very unstanable well it's and when everytimes a ask a question you would charge me until the bill was $218.00
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo is great Turbo was so helpful. I enjoyed all the tips that was given.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax is GREAT Turbo Tax is so easy to use. I would recommend it to anyone.
Date published: 2022-02-23
Rated 5 out of 5 by from TURBO TAX IS AWESOME Turbo tax makes it quick and easy to file, i also like it saves all info for next year.
Date published: 2022-02-23
Rated 5 out of 5 by from Love Turbo Tax! Has been extremely helpful every year I have used it!
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax is Great!!! Turbo Tax seems to improve every year. The best thing is a tax expert can reveiw and go through the complete return with you to assure it is correct. Very happy. Thank you Turbo Tax people.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax is awesome and easy. Great company with professionals doing your taxes.
Date published: 2022-02-23
Rated 1 out of 5 by from Normally I like Turbo Tax however not this year Last year I accidently logged into Turbo tax desktop instead of the online version and ended up paying for it although I had paid to do my taxes on the online version. So I got a refund for the desktop version however Turbo tax banned me as a user who refused to pay so when I tried to submit my taxes this year they came up with a message "transmission failed server error" I spent 6 hours talking to online support trying to figure out what happened. Here is the bottom line. If you are going to suspend a account you should make a error code that says account suspended because when you don't you have a problem where your tech support ends up chasing their tails for 6 hours. So anyhow after numerous calls to Turbo tax tech support I finally got my account unlocked and my taxes submitted. I feel bad for wasting the tech supports time since they were polite and friendly.
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is Awesome! TurboTax is super easy to use and the best part is that it automatically saves your progress so that if you can't finish filing all at once, you can stop and come back to it. I've been using TurboTax for 3 years now and I have no complaints!
Date published: 2022-02-23
Rated 1 out of 5 by from TurboTax is awful The system is confusing and inherently contradictory. It uses vague terms without explanation and fails to track the federal form requirements. The "expert" I got had absolutely no idea what he was doing and completely wasted my time.
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 12476