TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
nilzzzz from
was very unstanable
well it's and when everytimes a ask a question you would charge me until the bill was $218.00
Date published: 2022-02-23
Rated 5 out of 5 by
SavyK from
Turbo is great
Turbo was so helpful. I enjoyed all the tips that was given.
Date published: 2022-02-23
Rated 5 out of 5 by
Brenda921 from
Turbo Tax is GREAT
Turbo Tax is so easy to use. I would recommend it to anyone.
Date published: 2022-02-23
Rated 5 out of 5 by
Jessi1985 from
TURBO TAX IS AWESOME
Turbo tax makes it quick and easy to file, i also like it saves all info for next year.
Date published: 2022-02-23
Rated 5 out of 5 by
MadelynT from
Love Turbo Tax!
Has been extremely helpful every year I have used it!
Date published: 2022-02-23
Rated 5 out of 5 by
Po lander from
Turbo Tax is Great!!!
Turbo Tax seems to improve every year. The best thing is a tax expert can reveiw and go through the complete return with you to assure it is correct. Very happy. Thank you Turbo Tax people.
Date published: 2022-02-23
Rated 5 out of 5 by
ASC79 from
Turbo Tax is awesome and easy.
Great company with professionals doing your taxes.
Date published: 2022-02-23
Rated 1 out of 5 by
Mickeyn1 from
Normally I like Turbo Tax however not this year
Last year I accidently logged into Turbo tax desktop instead of the online version and ended up paying for it although I had paid to do my taxes on the online version. So I got a refund for the desktop version however Turbo tax banned me as a user who refused to pay so when I tried to submit my taxes this year they came up with a message "transmission failed server error" I spent 6 hours talking to online support trying to figure out what happened. Here is the bottom line. If you are going to suspend a account you should make a error code that says account suspended because when you don't you have a problem where your tech support ends up chasing their tails for 6 hours. So anyhow after numerous calls to Turbo tax tech support I finally got my account unlocked and my taxes submitted. I feel bad for wasting the tech supports time since they were polite and friendly.
Date published: 2022-02-23
Rated 5 out of 5 by
Kevin347 from
TurboTax is Awesome!
TurboTax is super easy to use and the best part is that it automatically saves your progress so that if you can't finish filing all at once, you can stop and come back to it. I've been using TurboTax for 3 years now and I have no complaints!
Date published: 2022-02-23
Rated 1 out of 5 by
RAM7799 from
TurboTax is awful
The system is confusing and inherently contradictory. It uses vague terms without explanation and fails to track the federal form requirements. The "expert" I got had absolutely no idea what he was doing and completely wasted my time.
All TurboTax® Offerings Reviews - Page 12476
Date published: 2022-02-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
nilzzzz from
was very unstanable
well it's and when everytimes a ask a question you would charge me until the bill was $218.00
Date published: 2022-02-23
Rated 5 out of 5 by
SavyK from
Turbo is great
Turbo was so helpful. I enjoyed all the tips that was given.
Date published: 2022-02-23
Rated 5 out of 5 by
Brenda921 from
Turbo Tax is GREAT
Turbo Tax is so easy to use. I would recommend it to anyone.
Date published: 2022-02-23
Rated 5 out of 5 by
Jessi1985 from
TURBO TAX IS AWESOME
Turbo tax makes it quick and easy to file, i also like it saves all info for next year.
Date published: 2022-02-23
Rated 5 out of 5 by
MadelynT from
Love Turbo Tax!
Has been extremely helpful every year I have used it!
Date published: 2022-02-23
Rated 5 out of 5 by
Po lander from
Turbo Tax is Great!!!
Turbo Tax seems to improve every year. The best thing is a tax expert can reveiw and go through the complete return with you to assure it is correct. Very happy. Thank you Turbo Tax people.
Date published: 2022-02-23
Rated 5 out of 5 by
ASC79 from
Turbo Tax is awesome and easy.
Great company with professionals doing your taxes.
Date published: 2022-02-23
Rated 1 out of 5 by
Mickeyn1 from
Normally I like Turbo Tax however not this year
Last year I accidently logged into Turbo tax desktop instead of the online version and ended up paying for it although I had paid to do my taxes on the online version. So I got a refund for the desktop version however Turbo tax banned me as a user who refused to pay so when I tried to submit my taxes this year they came up with a message "transmission failed server error" I spent 6 hours talking to online support trying to figure out what happened. Here is the bottom line. If you are going to suspend a account you should make a error code that says account suspended because when you don't you have a problem where your tech support ends up chasing their tails for 6 hours. So anyhow after numerous calls to Turbo tax tech support I finally got my account unlocked and my taxes submitted. I feel bad for wasting the tech supports time since they were polite and friendly.
Date published: 2022-02-23
Rated 5 out of 5 by
Kevin347 from
TurboTax is Awesome!
TurboTax is super easy to use and the best part is that it automatically saves your progress so that if you can't finish filing all at once, you can stop and come back to it. I've been using TurboTax for 3 years now and I have no complaints!
Date published: 2022-02-23
Rated 1 out of 5 by
RAM7799 from
TurboTax is awful
The system is confusing and inherently contradictory. It uses vague terms without explanation and fails to track the federal form requirements. The "expert" I got had absolutely no idea what he was doing and completely wasted my time.
All TurboTax® Offerings Reviews - Page 12476
Date published: 2022-02-23