TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Way to go Turbo! This was an easy process. My taxes were done in no time at all.
Date published: 2022-02-16
Rated 4 out of 5 by from Easier than doing it myself It would have taken more time and energy doing it myself. Had good reminders. Taxes are painful
Date published: 2022-02-16
Rated 5 out of 5 by from They Explain Everything! I have been using Turbo Tax for years, from a college student, to being married, to divorced, and self-employed. Their software really helps with everything and I love the feature at the top to see what I may either owe or what I'll get as a refund. Thank you TurboTax!
Date published: 2022-02-16
Rated 1 out of 5 by from Online Hardtonavigateandpushesyouintounwantedterritory.Justonlineisnotforme
Date published: 2022-02-16
Rated 5 out of 5 by from Use it every Year Its very simple, and gets the job done every year.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo tax is easy and awesome It was so easy with the step by step instructions doing my taxes.
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax; Simple and Efficient Honestly ive never filed my taxes without some kind of help but with turbo tax I was able to do it on my own, it really makes me feel like im getting the hang of this whole grown up thing.
Date published: 2022-02-16
Rated 2 out of 5 by from User friendly enough, not free They act like they offer you free tax advice. But then make you pay for deluxe if you have a 1099 for a small amount of income on the side. TurboTax is more than happy to take your money and then not explain to you why you're not able to file your taxes, which in my case was apparently because NC state forms weren't available for e-file yet... never happened to me before.... but then since I already paid TurboTax I couldn't NOT e-file. And I couldn't even talk to a human about why it was giving me an error message or what that message meant, just a automated replies that didn't answer my questions. I had to look it up in some random forum what to do. But seriously, I paid $80 not to have my questions answered, and I'm still not done yet. I will have to log back in and make sure my NC state taxes get filed later.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is great It was easy to file my income tax. In case I ran into a speed bump they gave me great advice on how to resolve it.
Date published: 2022-02-16
Rated 5 out of 5 by from So Easy It guides you through all the steps and makes filing taxes easy.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 12471
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Way to go Turbo! This was an easy process. My taxes were done in no time at all.
Date published: 2022-02-16
Rated 4 out of 5 by from Easier than doing it myself It would have taken more time and energy doing it myself. Had good reminders. Taxes are painful
Date published: 2022-02-16
Rated 5 out of 5 by from They Explain Everything! I have been using Turbo Tax for years, from a college student, to being married, to divorced, and self-employed. Their software really helps with everything and I love the feature at the top to see what I may either owe or what I'll get as a refund. Thank you TurboTax!
Date published: 2022-02-16
Rated 1 out of 5 by from Online Hardtonavigateandpushesyouintounwantedterritory.Justonlineisnotforme
Date published: 2022-02-16
Rated 5 out of 5 by from Use it every Year Its very simple, and gets the job done every year.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo tax is easy and awesome It was so easy with the step by step instructions doing my taxes.
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax; Simple and Efficient Honestly ive never filed my taxes without some kind of help but with turbo tax I was able to do it on my own, it really makes me feel like im getting the hang of this whole grown up thing.
Date published: 2022-02-16
Rated 2 out of 5 by from User friendly enough, not free They act like they offer you free tax advice. But then make you pay for deluxe if you have a 1099 for a small amount of income on the side. TurboTax is more than happy to take your money and then not explain to you why you're not able to file your taxes, which in my case was apparently because NC state forms weren't available for e-file yet... never happened to me before.... but then since I already paid TurboTax I couldn't NOT e-file. And I couldn't even talk to a human about why it was giving me an error message or what that message meant, just a automated replies that didn't answer my questions. I had to look it up in some random forum what to do. But seriously, I paid $80 not to have my questions answered, and I'm still not done yet. I will have to log back in and make sure my NC state taxes get filed later.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is great It was easy to file my income tax. In case I ran into a speed bump they gave me great advice on how to resolve it.
Date published: 2022-02-16
Rated 5 out of 5 by from So Easy It guides you through all the steps and makes filing taxes easy.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 12471