TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 1 out of 5 by from Customer service gave bad advice Really lovely personality but bad customer service. I reached out to get help figuring out the timing of filing my request for a reimbursement from DC and then filing/paying what I owe to the neighboring state where I live. Brenda told me that I should file a request for reimbursement but don't have to file in VA, which obviously is incorrect--it's where I live. We went through several steps in which she clearly disregarded the guidance that the app gave as I shared my screen and insisted several things, changing her advice but always to reflect something that is not the law. Fortunately I knew I had to pay my state taxes somewhere...otherwise I could have really screwed up for the year.
Date published: 2022-02-15
Rated 5 out of 5 by from Awesome Great and simple. Amazing, marvelous. too good....
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo tax is awesome ! I love Turbo Tax its so easy to use ! It walks you through everything.
Date published: 2022-02-15
Rated 5 out of 5 by from That was a great help They helped me out a lot to get my refund without them I would not been able to do it
Date published: 2022-02-15
Rated 5 out of 5 by from Best refund I've ever received! SO easy to use and it's the most I've ever received in a refund!
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax was so easy!!! This was my first year filing my taxes, Turbo tax made it very easy to do so.
Date published: 2022-02-15
Rated 5 out of 5 by from Loved my Expert My expert was so helpful and the process was so easy.
Date published: 2022-02-15
Rated 5 out of 5 by from Easy First Time Experience This was great! I was nervous but it walked me thru everything step by step and I was able to Live chat which put me at ease. I will definitely be using this next year, and recommending to my friends!
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo tax is great It was nice I did it all by my self I didn't need no help.
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax was super easy to use. Very simple to do your return. Step by step process.
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12465
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Customer service gave bad advice Really lovely personality but bad customer service. I reached out to get help figuring out the timing of filing my request for a reimbursement from DC and then filing/paying what I owe to the neighboring state where I live. Brenda told me that I should file a request for reimbursement but don't have to file in VA, which obviously is incorrect--it's where I live. We went through several steps in which she clearly disregarded the guidance that the app gave as I shared my screen and insisted several things, changing her advice but always to reflect something that is not the law. Fortunately I knew I had to pay my state taxes somewhere...otherwise I could have really screwed up for the year.
Date published: 2022-02-15
Rated 5 out of 5 by from Awesome Great and simple. Amazing, marvelous. too good....
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo tax is awesome ! I love Turbo Tax its so easy to use ! It walks you through everything.
Date published: 2022-02-15
Rated 5 out of 5 by from That was a great help They helped me out a lot to get my refund without them I would not been able to do it
Date published: 2022-02-15
Rated 5 out of 5 by from Best refund I've ever received! SO easy to use and it's the most I've ever received in a refund!
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax was so easy!!! This was my first year filing my taxes, Turbo tax made it very easy to do so.
Date published: 2022-02-15
Rated 5 out of 5 by from Loved my Expert My expert was so helpful and the process was so easy.
Date published: 2022-02-15
Rated 5 out of 5 by from Easy First Time Experience This was great! I was nervous but it walked me thru everything step by step and I was able to Live chat which put me at ease. I will definitely be using this next year, and recommending to my friends!
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo tax is great It was nice I did it all by my self I didn't need no help.
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax was super easy to use. Very simple to do your return. Step by step process.
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12465