TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo tax is great Use turbo tax every year. Makes the process very easy.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo tax is awesome! Turbo tax made amending my return easy. I would highly recommend them to everyone.
Date published: 2023-02-17
Rated 4 out of 5 by from Turbo tax is very helpful! TurboTax will tell you when something is wrong or was rejected and allows you to fix whenever you are able to with no problems.
Date published: 2023-02-17
Rated 5 out of 5 by from Excellent Tax Software Easy to use and very helpful. Step-by-step guidance
Date published: 2023-02-17
Rated 5 out of 5 by from Fantastic Service Easy, convenient, trustworthy! We have used Turbo Tax for many years!
Date published: 2023-02-17
Rated 2 out of 5 by from So expensive The entire process of doing your taxes has gotten so much easier. Turbo Tax has made it flawless when it comes to getting it done quickly. I love that I don't have to enter what is in each box, anymore. Way to go in that area, Turbo Tax. Where I struggle is that the price for your products go up every year. I've been doing my taxes with TurboTax for at least 13 years and I don't get a discount or anything. They make it seem like they are giving you a discount or making a special deal just for you but nothing changes, the prices just keep on going up. Not to mention it seems like they are skipping a lot of the process so your refund gets smaller and smaller. Those of us who have been so loyal to you shouldn't have to pay so much. Those who come and use you for the first time get their taxes done for almost free. Next year I will go to the IRS's site and do my taxes for free. This year you pushed me out the door, it's been nice but I'm done.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbotax is great Experts and associates serve with great patience Self service with specialist assistant needs to be improved, because specialist sometime responds too slowly and some specialist is too junior to deal with professional questions.
Date published: 2023-02-17
Rated 3 out of 5 by from Used TT for several years. Not as satisfied 2022 Navigation within program not as intuitive. e-filing and credit card payment felt "glitchy", redundant.
Date published: 2023-02-17
Rated 5 out of 5 by from Easy to use Turbo Tax makes it so easy to complete your taxes and in a short amount of time
Date published: 2023-02-17
Rated 4 out of 5 by from good. not perfect i don't follow why every time you login to work on your taxes there needs to be a few minute delay to update when you just signed out a day or two earlier.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12465
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is great Use turbo tax every year. Makes the process very easy.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo tax is awesome! Turbo tax made amending my return easy. I would highly recommend them to everyone.
Date published: 2023-02-17
Rated 4 out of 5 by from Turbo tax is very helpful! TurboTax will tell you when something is wrong or was rejected and allows you to fix whenever you are able to with no problems.
Date published: 2023-02-17
Rated 5 out of 5 by from Excellent Tax Software Easy to use and very helpful. Step-by-step guidance
Date published: 2023-02-17
Rated 5 out of 5 by from Fantastic Service Easy, convenient, trustworthy! We have used Turbo Tax for many years!
Date published: 2023-02-17
Rated 2 out of 5 by from So expensive The entire process of doing your taxes has gotten so much easier. Turbo Tax has made it flawless when it comes to getting it done quickly. I love that I don't have to enter what is in each box, anymore. Way to go in that area, Turbo Tax. Where I struggle is that the price for your products go up every year. I've been doing my taxes with TurboTax for at least 13 years and I don't get a discount or anything. They make it seem like they are giving you a discount or making a special deal just for you but nothing changes, the prices just keep on going up. Not to mention it seems like they are skipping a lot of the process so your refund gets smaller and smaller. Those of us who have been so loyal to you shouldn't have to pay so much. Those who come and use you for the first time get their taxes done for almost free. Next year I will go to the IRS's site and do my taxes for free. This year you pushed me out the door, it's been nice but I'm done.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbotax is great Experts and associates serve with great patience Self service with specialist assistant needs to be improved, because specialist sometime responds too slowly and some specialist is too junior to deal with professional questions.
Date published: 2023-02-17
Rated 3 out of 5 by from Used TT for several years. Not as satisfied 2022 Navigation within program not as intuitive. e-filing and credit card payment felt "glitchy", redundant.
Date published: 2023-02-17
Rated 5 out of 5 by from Easy to use Turbo Tax makes it so easy to complete your taxes and in a short amount of time
Date published: 2023-02-17
Rated 4 out of 5 by from good. not perfect i don't follow why every time you login to work on your taxes there needs to be a few minute delay to update when you just signed out a day or two earlier.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12465