TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Glad we used Turbo Tax I was rather hesitant to use Turbo Tax after years of paying an accountant, but am very pleased with the ease and accuracy of Turbo Tax. See you next year!
Date published: 2023-02-17
Rated 5 out of 5 by from Love Turbotax I have used Turbotax for years and I am always confident that my taxes are done right. I also love that the information from previous year is carried over to current year to cut down on the time filing taxes.
Date published: 2023-02-17
Rated 5 out of 5 by from Fast and easy Fast and easy always recommend using TurboTax! Had a baby and got married and they made it super easy to make the changes
Date published: 2023-02-17
Rated 5 out of 5 by from Fast, Inexpensive and Easy Much better than going to someone's office and much cheaper.
Date published: 2023-02-17
Rated 2 out of 5 by from A lot of fees this year A lot of fees this year. They make it seem as if your taxes will not be completed with accuracy without additional services.
Date published: 2023-02-17
Rated 1 out of 5 by from Takes advantage of tax payers There's no longer a free filing option, and you have to pay even more additionally to submit state taxes on top of federal taxes. This is absurd.
Date published: 2023-02-17
Rated 5 out of 5 by from Can't Go Wrong With TurboTax TurboTax is very thorough in it's process to get you on track to get the maximum deductions and the maximum refund if you are due to get one. They have you double check things to be sure your returns are correct.
Date published: 2023-02-17
Rated 1 out of 5 by from YOUR DOWNLOAD OF TURBO TAX WAS EXTREMELY FAULTY I ENTERED ALL THE CORRECT INFORMATION ON THE FORM AND WHEN I FINISHED IT SHOWED ME MY REFUND. I SUBMITTED IT AFTERWARDS I GOT MESSAGE FOR UPDATE FOR TURBO TAX 2022, ACCEPTED IT. THEN LATER ON I RECEIVED A REPLY OF REJECTION BECAUSE OF NO AIG, I CORRECTED IT AND THEN FELT I HAD MADE A MISTAKE, TRIED TO AMEND IT, COULDN'T. CALLED IRS SUPPLIED NUMBER FOR TURBO TAX HELP LINE, TALKED WITH HELP DESK PERSON AND THEY SAID THEY HAD NO RECORDS OF MY FILING THE FIRST RETURN AND SUGGESTED THAT I REFILE. I DID, AND FOUND OUT THE REFUND FOR FEDERAL TAXES WAS LESS THEN THE FIRST FILLING THAT COULD NOT BE FOUND (WHICH SHOWED FED RETURN AMOUNT OF $70541.00). THE SECOND FILING SHOWED I OWED $472.00 TO THE FEDERAL GOVERNMENT, OF COURSE WHICH IS GOOD. MY ISSURE IS THAT IT TOOK TIME TO PREPARE MY TAXES, TWICE I HAD TO DO IT, NOT BECAUSE OF MY FAULT, BUT BECAUSE OF YOUR PRODUCT. NOW I AM INTERESTED IN WHAT THE COMPETITION HAS TO OFFER AFTER BEING WITH TURBO TAX FOR THE LAST 5 YEARS OR SO.
Date published: 2023-02-17
Rated 5 out of 5 by from Lindsay was amazing Lindsey was very knowledgeable, very professional, extremely nice and courteous. She stayed on the phone with me until I could finalized and file my taxes . She was extremely patient with all of my questions too .
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo Tax is a great program for all taxpayers. This is my 2nd year using Turbo Tax. Its a great program, easy to use instructions, recommendations and it checks for issues in all of the available options. Great for all taxpayers, retirees, simple to complicated with expert help if needed. Thanks again, Herman.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12464
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Glad we used Turbo Tax I was rather hesitant to use Turbo Tax after years of paying an accountant, but am very pleased with the ease and accuracy of Turbo Tax. See you next year!
Date published: 2023-02-17
Rated 5 out of 5 by from Love Turbotax I have used Turbotax for years and I am always confident that my taxes are done right. I also love that the information from previous year is carried over to current year to cut down on the time filing taxes.
Date published: 2023-02-17
Rated 5 out of 5 by from Fast and easy Fast and easy always recommend using TurboTax! Had a baby and got married and they made it super easy to make the changes
Date published: 2023-02-17
Rated 5 out of 5 by from Fast, Inexpensive and Easy Much better than going to someone's office and much cheaper.
Date published: 2023-02-17
Rated 2 out of 5 by from A lot of fees this year A lot of fees this year. They make it seem as if your taxes will not be completed with accuracy without additional services.
Date published: 2023-02-17
Rated 1 out of 5 by from Takes advantage of tax payers There's no longer a free filing option, and you have to pay even more additionally to submit state taxes on top of federal taxes. This is absurd.
Date published: 2023-02-17
Rated 5 out of 5 by from Can't Go Wrong With TurboTax TurboTax is very thorough in it's process to get you on track to get the maximum deductions and the maximum refund if you are due to get one. They have you double check things to be sure your returns are correct.
Date published: 2023-02-17
Rated 1 out of 5 by from YOUR DOWNLOAD OF TURBO TAX WAS EXTREMELY FAULTY I ENTERED ALL THE CORRECT INFORMATION ON THE FORM AND WHEN I FINISHED IT SHOWED ME MY REFUND. I SUBMITTED IT AFTERWARDS I GOT MESSAGE FOR UPDATE FOR TURBO TAX 2022, ACCEPTED IT. THEN LATER ON I RECEIVED A REPLY OF REJECTION BECAUSE OF NO AIG, I CORRECTED IT AND THEN FELT I HAD MADE A MISTAKE, TRIED TO AMEND IT, COULDN'T. CALLED IRS SUPPLIED NUMBER FOR TURBO TAX HELP LINE, TALKED WITH HELP DESK PERSON AND THEY SAID THEY HAD NO RECORDS OF MY FILING THE FIRST RETURN AND SUGGESTED THAT I REFILE. I DID, AND FOUND OUT THE REFUND FOR FEDERAL TAXES WAS LESS THEN THE FIRST FILLING THAT COULD NOT BE FOUND (WHICH SHOWED FED RETURN AMOUNT OF $70541.00). THE SECOND FILING SHOWED I OWED $472.00 TO THE FEDERAL GOVERNMENT, OF COURSE WHICH IS GOOD. MY ISSURE IS THAT IT TOOK TIME TO PREPARE MY TAXES, TWICE I HAD TO DO IT, NOT BECAUSE OF MY FAULT, BUT BECAUSE OF YOUR PRODUCT. NOW I AM INTERESTED IN WHAT THE COMPETITION HAS TO OFFER AFTER BEING WITH TURBO TAX FOR THE LAST 5 YEARS OR SO.
Date published: 2023-02-17
Rated 5 out of 5 by from Lindsay was amazing Lindsey was very knowledgeable, very professional, extremely nice and courteous. She stayed on the phone with me until I could finalized and file my taxes . She was extremely patient with all of my questions too .
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo Tax is a great program for all taxpayers. This is my 2nd year using Turbo Tax. Its a great program, easy to use instructions, recommendations and it checks for issues in all of the available options. Great for all taxpayers, retirees, simple to complicated with expert help if needed. Thanks again, Herman.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12464