TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Great Service Lori was such a huge help and was very professional.
Date published: 2023-02-18
Rated 5 out of 5 by from great Turbo tax used to be free, now they are charging more
Date published: 2023-02-18
Rated 3 out of 5 by from too many changes it took much longer than I expected because you are always changing things . as soon as I get used to a format you change the next year and it feels like I am starting all over again
Date published: 2023-02-18
Rated 1 out of 5 by from will charge you $$$ to file no matter what Tried to do a simple return myself but was forced to pay over $200 to get my federal and two state returns filed and direct deposited. I don't know if anyone can actually file for free, have a feeling there is always something that will cause you to have to upgrade. There will be extra fees. If I could still get paper copies of the tax forms and file by mail like the old days I would totally do that over the extremely high fees.
Date published: 2023-02-18
Rated 5 out of 5 by from The "click for more information" feature is good. It takes some time, but all the parameters are covered, and the end result is accurate.
Date published: 2023-02-18
Rated 5 out of 5 by from Live agent help experience was great.. ran into a little trouble , Josh helped out , he did great
Date published: 2023-02-18
Rated 5 out of 5 by from 2022 Tax Return Meghan in Franklin Virginia was awesome ........ stayed on the phone with us for must have been 30 minutes ...... very helpful
Date published: 2023-02-18
Rated 1 out of 5 by from not worth it if you go to IRS website you have the option to do it for free. Turbo Tax OVER CHARGES for something you already do on their website (putting in your own info) $89 is outrageous if I will be doing the work anyway.
Date published: 2023-02-18
Rated 4 out of 5 by from Turbo Tax is fast and easy Easily uploads w-2s. Will not let me out of reviews though. Frustrating. I have better things to do than go around in circles with reviews.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo tax awesome Staff was very helpful, polite and patient and professional
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12462
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Service Lori was such a huge help and was very professional.
Date published: 2023-02-18
Rated 5 out of 5 by from great Turbo tax used to be free, now they are charging more
Date published: 2023-02-18
Rated 3 out of 5 by from too many changes it took much longer than I expected because you are always changing things . as soon as I get used to a format you change the next year and it feels like I am starting all over again
Date published: 2023-02-18
Rated 1 out of 5 by from will charge you $$$ to file no matter what Tried to do a simple return myself but was forced to pay over $200 to get my federal and two state returns filed and direct deposited. I don't know if anyone can actually file for free, have a feeling there is always something that will cause you to have to upgrade. There will be extra fees. If I could still get paper copies of the tax forms and file by mail like the old days I would totally do that over the extremely high fees.
Date published: 2023-02-18
Rated 5 out of 5 by from The "click for more information" feature is good. It takes some time, but all the parameters are covered, and the end result is accurate.
Date published: 2023-02-18
Rated 5 out of 5 by from Live agent help experience was great.. ran into a little trouble , Josh helped out , he did great
Date published: 2023-02-18
Rated 5 out of 5 by from 2022 Tax Return Meghan in Franklin Virginia was awesome ........ stayed on the phone with us for must have been 30 minutes ...... very helpful
Date published: 2023-02-18
Rated 1 out of 5 by from not worth it if you go to IRS website you have the option to do it for free. Turbo Tax OVER CHARGES for something you already do on their website (putting in your own info) $89 is outrageous if I will be doing the work anyway.
Date published: 2023-02-18
Rated 4 out of 5 by from Turbo Tax is fast and easy Easily uploads w-2s. Will not let me out of reviews though. Frustrating. I have better things to do than go around in circles with reviews.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo tax awesome Staff was very helpful, polite and patient and professional
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12462