TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from User friendly, easy, and efficient I need assistance to open my refi deduction. I got it. Used the program and it was easy and efficient
Date published: 2022-04-15
Rated 3 out of 5 by from Not as seamless as past years Support for online version vs desktop version inconsistent (Crypto support). Chase bank integration for 1099b was confusing. Support agents were terrible.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is Easy to Use TurboTax gives you the flexibility to go Step by Step so you don't miss anything or to Choose Your Own, if you have to go back and revisit a specific area. I have used TurboTax for years, including their Support Team when I have had some tricky situations to report. The Support Team has always been outstanding and very knowledgeable.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax makes the stress of taxes easier! I have been using TurboTax for 7 years. I compared it once when I had my taxes done and the total refund was almost exactly the same.
Date published: 2022-04-15
Rated 5 out of 5 by from East to Follow Completion easy to follow. Walked me through. One item, I was confused by disclosure statement
Date published: 2022-04-15
Rated 1 out of 5 by from their window version don't talk to their web ver I have been using turbo tax for over 10 years. Last year I decided to get a copy from Costco and filed via installed version from Mac. This year when filing the tax, it says I was not filed via turbo tax, and asked me to verify my last year's gross income in order to efile. Issue like this makes me worried what else could gone wrong within their app? do I really get the best return I could possibly get or over paid my tax? I am actually sick worried now....
Date published: 2022-04-15
Rated 5 out of 5 by from Turbotax is a critical necessity The live Turbotax phone-center person who helped me with a "confusion" was courteous, professional, and a life saver! EXCELLENT and timely service. Brand loyalty for 2 decades to Intuit continues!
Date published: 2022-04-15
Rated 4 out of 5 by from Plug & Play - easy to walk through the process I am an independent contractor for two ventures and a homeowner... it's really simple to just be guided through the process ... admittedly I've created a multi-tabbed spreadsheet with a summary tab to keep my expenses in order, so it's easy to just take my figures and plug them in. Doesn't take the sting out of actually paying the taxes, but makes it simple to do and confident in knowing it's done right.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is great! It went well! I will use Turbo Tax again next year! Thank you!
Date published: 2022-04-15
Rated 5 out of 5 by from Fast and Easy Overall the software is very easy to use and gives you an array of filing options and recommendations to get the maximum refund.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1246
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from User friendly, easy, and efficient I need assistance to open my refi deduction. I got it. Used the program and it was easy and efficient
Date published: 2022-04-15
Rated 3 out of 5 by from Not as seamless as past years Support for online version vs desktop version inconsistent (Crypto support). Chase bank integration for 1099b was confusing. Support agents were terrible.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is Easy to Use TurboTax gives you the flexibility to go Step by Step so you don't miss anything or to Choose Your Own, if you have to go back and revisit a specific area. I have used TurboTax for years, including their Support Team when I have had some tricky situations to report. The Support Team has always been outstanding and very knowledgeable.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax makes the stress of taxes easier! I have been using TurboTax for 7 years. I compared it once when I had my taxes done and the total refund was almost exactly the same.
Date published: 2022-04-15
Rated 5 out of 5 by from East to Follow Completion easy to follow. Walked me through. One item, I was confused by disclosure statement
Date published: 2022-04-15
Rated 1 out of 5 by from their window version don't talk to their web ver I have been using turbo tax for over 10 years. Last year I decided to get a copy from Costco and filed via installed version from Mac. This year when filing the tax, it says I was not filed via turbo tax, and asked me to verify my last year's gross income in order to efile. Issue like this makes me worried what else could gone wrong within their app? do I really get the best return I could possibly get or over paid my tax? I am actually sick worried now....
Date published: 2022-04-15
Rated 5 out of 5 by from Turbotax is a critical necessity The live Turbotax phone-center person who helped me with a "confusion" was courteous, professional, and a life saver! EXCELLENT and timely service. Brand loyalty for 2 decades to Intuit continues!
Date published: 2022-04-15
Rated 4 out of 5 by from Plug & Play - easy to walk through the process I am an independent contractor for two ventures and a homeowner... it's really simple to just be guided through the process ... admittedly I've created a multi-tabbed spreadsheet with a summary tab to keep my expenses in order, so it's easy to just take my figures and plug them in. Doesn't take the sting out of actually paying the taxes, but makes it simple to do and confident in knowing it's done right.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is great! It went well! I will use Turbo Tax again next year! Thank you!
Date published: 2022-04-15
Rated 5 out of 5 by from Fast and Easy Overall the software is very easy to use and gives you an array of filing options and recommendations to get the maximum refund.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1246