TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from live help was great I had two times where I got stuck and each time the live agent was quick and extremely helpful. The program is super easy to use.
Date published: 2023-02-17
Rated 5 out of 5 by from TurboTax is Easy to Use Turbo tax walks me through every possible income and deduction scenario in an intuitive process. I also used the live chat feature and it was helpful to get my questions answered quickly and effectively.
Date published: 2023-02-17
Rated 5 out of 5 by from TurboTax is awesome! TurboTax was very easy to understand & navigate. I am very pleased TurboTax & plan on using them again!
Date published: 2023-02-17
Rated 5 out of 5 by from Simply amazing and to the point!! It’s so easy, a baby can file with TurboTax!!!! Lol.. it was really simple and fast… made a lot of sense and wasn’t confusing at all
Date published: 2023-02-17
Rated 4 out of 5 by from User friendly I was able to file my returns easily and program is user friendly. They were able to get me to most tax credits.
Date published: 2023-02-17
Rated 5 out of 5 by from Awesome and quick Very good took less than 3 hours to complete will definitely use them again
Date published: 2023-02-17
Rated 4 out of 5 by from Good System to Prepare Taxes Pretty good approach to completing tax returns. Some areas could be more clear but good overall. Not sure why I need to add bank account information again, when, TurboTax indicates it already has it. If you choose to pay it asks for it again! Also asks for drivers license licence information and to login again for payment.
Date published: 2023-02-17
Rated 2 out of 5 by from needs Improvement Gray scale lettering is next to impossible to see. Extremely difficult for seniors. Trying to go back to see what was previously entered is difficult Ask one or two times max about adding services, not over and over and over. There should be an option to say only once that you want to type in information yourself.
Date published: 2023-02-17
Rated 4 out of 5 by from Turbo Tax made most of my filing simple The only problem with using Turbo Tax Deluxe was with Forms 8 86. I was disappointed that the number were not transferred automatically. This made using these forms somewhat cumbersome.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo tax is great I love turbo tax it is quick easy and accurate .I would recommend TurboTax to anyone
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12450
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from live help was great I had two times where I got stuck and each time the live agent was quick and extremely helpful. The program is super easy to use.
Date published: 2023-02-17
Rated 5 out of 5 by from TurboTax is Easy to Use Turbo tax walks me through every possible income and deduction scenario in an intuitive process. I also used the live chat feature and it was helpful to get my questions answered quickly and effectively.
Date published: 2023-02-17
Rated 5 out of 5 by from TurboTax is awesome! TurboTax was very easy to understand & navigate. I am very pleased TurboTax & plan on using them again!
Date published: 2023-02-17
Rated 5 out of 5 by from Simply amazing and to the point!! It’s so easy, a baby can file with TurboTax!!!! Lol.. it was really simple and fast… made a lot of sense and wasn’t confusing at all
Date published: 2023-02-17
Rated 4 out of 5 by from User friendly I was able to file my returns easily and program is user friendly. They were able to get me to most tax credits.
Date published: 2023-02-17
Rated 5 out of 5 by from Awesome and quick Very good took less than 3 hours to complete will definitely use them again
Date published: 2023-02-17
Rated 4 out of 5 by from Good System to Prepare Taxes Pretty good approach to completing tax returns. Some areas could be more clear but good overall. Not sure why I need to add bank account information again, when, TurboTax indicates it already has it. If you choose to pay it asks for it again! Also asks for drivers license licence information and to login again for payment.
Date published: 2023-02-17
Rated 2 out of 5 by from needs Improvement Gray scale lettering is next to impossible to see. Extremely difficult for seniors. Trying to go back to see what was previously entered is difficult Ask one or two times max about adding services, not over and over and over. There should be an option to say only once that you want to type in information yourself.
Date published: 2023-02-17
Rated 4 out of 5 by from Turbo Tax made most of my filing simple The only problem with using Turbo Tax Deluxe was with Forms 8 86. I was disappointed that the number were not transferred automatically. This made using these forms somewhat cumbersome.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo tax is great I love turbo tax it is quick easy and accurate .I would recommend TurboTax to anyone
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12450