TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax makes DIY taxers, EASY! I love turbotax. Super simple and extremely user friendly. I filled with Turbo for 3 years and then last year used CK and wish I had stayed with turbo. This year, i am married, also now trading stocks and was very nervous about doing them ourselves. With turbotax you answer and initial questionnaire and turbo shows you all tax paperwork you'll need to file. We collected all the documents and inputted all the numbers, super simple. Honestly the best part about turbo is their new to me feature of carrying over stock info directly from fidelity. I gathered the paperwork and did not need it. They pulled the info directly from fidelity. I was seriously shocked and extremely impressed just like they say you will be! We will return every year, guaranteed. Love Turbotax! Thank you for making our jobs easy!
Date published: 2021-02-17
Rated 5 out of 5 by from Great Job! I worked with Turboax Live Expert and she answered all my questions and helped me in my documents review -she did a great job!
Date published: 2021-02-17
Rated 5 out of 5 by from great service super easy and painless. just follow the instructions
Date published: 2021-02-17
Rated 1 out of 5 by from over priced. Had a horrible experience. Too many glitches in the program. Keep getting rejections even after all glitches were supposedly repaired.
Date published: 2021-02-17
Rated 5 out of 5 by from Easy to use Easy to use I loved it, very user friendly, stress free
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is very easy As long as you can read and write, you can use Turbo Tax, it is very easy to use and navigate. It leads you from step to step and help to review the return.
Date published: 2021-02-17
Rated 5 out of 5 by from Its over, it was pretty easy, will use next year! Easy for the most part....help took 13 minutes but we figured it out before he came back..
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome Just have always felt comfortable filing. Never hesitated contacting if needed. Staff is awesome
Date published: 2021-02-17
Rated 3 out of 5 by from Nice Good and easy was a blast can't wate to do it next year
Date published: 2021-02-17
Rated 1 out of 5 by from poor system causes rejection of tax return It added addresses I just use to send things to family shopping on line, these are not my address's then it caused added adjoining properties that I could not get rid of because I didn't know what the system was doing, causing a rejection due to property taxes for adjoining properties (which I don't have) stop causing the system to add things I didn't add while doing my return, I couldn't figure out why it kept saying adjoining properties and I couldn't get rid of it. After rejection then it showed all the properties I send things to for family on line shopping, that's when it dawned on me the system was doing this, so I removed those and was able to move forward with doing the property tax part. It didn't show why it was adding all those properties the first time I did taxes it just kept saying add county add state multiple times. After rejection THEN a screen popped up with properties giving me the ability to remove them.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 12446
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax makes DIY taxers, EASY! I love turbotax. Super simple and extremely user friendly. I filled with Turbo for 3 years and then last year used CK and wish I had stayed with turbo. This year, i am married, also now trading stocks and was very nervous about doing them ourselves. With turbotax you answer and initial questionnaire and turbo shows you all tax paperwork you'll need to file. We collected all the documents and inputted all the numbers, super simple. Honestly the best part about turbo is their new to me feature of carrying over stock info directly from fidelity. I gathered the paperwork and did not need it. They pulled the info directly from fidelity. I was seriously shocked and extremely impressed just like they say you will be! We will return every year, guaranteed. Love Turbotax! Thank you for making our jobs easy!
Date published: 2021-02-17
Rated 5 out of 5 by from Great Job! I worked with Turboax Live Expert and she answered all my questions and helped me in my documents review -she did a great job!
Date published: 2021-02-17
Rated 5 out of 5 by from great service super easy and painless. just follow the instructions
Date published: 2021-02-17
Rated 1 out of 5 by from over priced. Had a horrible experience. Too many glitches in the program. Keep getting rejections even after all glitches were supposedly repaired.
Date published: 2021-02-17
Rated 5 out of 5 by from Easy to use Easy to use I loved it, very user friendly, stress free
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is very easy As long as you can read and write, you can use Turbo Tax, it is very easy to use and navigate. It leads you from step to step and help to review the return.
Date published: 2021-02-17
Rated 5 out of 5 by from Its over, it was pretty easy, will use next year! Easy for the most part....help took 13 minutes but we figured it out before he came back..
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome Just have always felt comfortable filing. Never hesitated contacting if needed. Staff is awesome
Date published: 2021-02-17
Rated 3 out of 5 by from Nice Good and easy was a blast can't wate to do it next year
Date published: 2021-02-17
Rated 1 out of 5 by from poor system causes rejection of tax return It added addresses I just use to send things to family shopping on line, these are not my address's then it caused added adjoining properties that I could not get rid of because I didn't know what the system was doing, causing a rejection due to property taxes for adjoining properties (which I don't have) stop causing the system to add things I didn't add while doing my return, I couldn't figure out why it kept saying adjoining properties and I couldn't get rid of it. After rejection then it showed all the properties I send things to for family on line shopping, that's when it dawned on me the system was doing this, so I removed those and was able to move forward with doing the property tax part. It didn't show why it was adding all those properties the first time I did taxes it just kept saying add county add state multiple times. After rejection THEN a screen popped up with properties giving me the ability to remove them.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 12446