TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Stupid It would not let me file with out upgrading. When I paid it said I could get my money back. so I paid. later I decided I was going to try filing else where. and I looked to get a refund. but found out that I could not get a refund.. I don't know why... So I was forced to use Turbotax deluxe or be out $90.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is Amazing It's easy and helps me out much better than having someone else do my taxes for me.
Date published: 2021-02-23
Rated 5 out of 5 by from Extremely helpful and easy to use Found this very easy to use but different from previous computer stored versions of turbo tax. I particularly missed the saved data from the previous year, but should find it much easier next year. It would be helpful if search box located the entry in the software for particular items that need revision -- sometimes worked, sometime not. Experience with the "experts" on finding cost for stock sale was not successful -- the so-called expert recommended that I call a paid expert and did not seem knowledgeable on stock transactions. All in all, I was very impressed with the quality of this software and the ease of use. Next year, should even be easier
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is great. They walked me through everythi Turbotax was great. It was easy, fast and fun to do.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is the best thing ever i got so much back TurboTax was super easy and made the process very fast. I did all of my taxes in like an hour and half.
Date published: 2021-02-23
Rated 5 out of 5 by from Wouldn't do my taxes any other way. I have lost count on the number of years I have used Turbo Tax. Love it.
Date published: 2021-02-23
Rated 5 out of 5 by from Excellent! Just want to thank you for being easy and awesome!
Date published: 2021-02-23
Rated 1 out of 5 by from Turbo tax is not free How do you charge someone to e file for 40, state and federal are 40 each. You are not free and are behind pay walls, stop advertising as such.
Date published: 2021-02-23
Rated 4 out of 5 by from Think before you click "yes" After saying "yes" to pay my Tubo Tax purchase with my refund, I had to go back several screens and go through two hoops to remove a $40 charge for paying from my refund. It was not disclosed, to my visibility, before proceeding to check out.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is great! TurboTax is so easy to use. It walks you through all the steps and finds all the deductions for the best refund possible!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12443
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Stupid It would not let me file with out upgrading. When I paid it said I could get my money back. so I paid. later I decided I was going to try filing else where. and I looked to get a refund. but found out that I could not get a refund.. I don't know why... So I was forced to use Turbotax deluxe or be out $90.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is Amazing It's easy and helps me out much better than having someone else do my taxes for me.
Date published: 2021-02-23
Rated 5 out of 5 by from Extremely helpful and easy to use Found this very easy to use but different from previous computer stored versions of turbo tax. I particularly missed the saved data from the previous year, but should find it much easier next year. It would be helpful if search box located the entry in the software for particular items that need revision -- sometimes worked, sometime not. Experience with the "experts" on finding cost for stock sale was not successful -- the so-called expert recommended that I call a paid expert and did not seem knowledgeable on stock transactions. All in all, I was very impressed with the quality of this software and the ease of use. Next year, should even be easier
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is great. They walked me through everythi Turbotax was great. It was easy, fast and fun to do.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is the best thing ever i got so much back TurboTax was super easy and made the process very fast. I did all of my taxes in like an hour and half.
Date published: 2021-02-23
Rated 5 out of 5 by from Wouldn't do my taxes any other way. I have lost count on the number of years I have used Turbo Tax. Love it.
Date published: 2021-02-23
Rated 5 out of 5 by from Excellent! Just want to thank you for being easy and awesome!
Date published: 2021-02-23
Rated 1 out of 5 by from Turbo tax is not free How do you charge someone to e file for 40, state and federal are 40 each. You are not free and are behind pay walls, stop advertising as such.
Date published: 2021-02-23
Rated 4 out of 5 by from Think before you click "yes" After saying "yes" to pay my Tubo Tax purchase with my refund, I had to go back several screens and go through two hoops to remove a $40 charge for paying from my refund. It was not disclosed, to my visibility, before proceeding to check out.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is great! TurboTax is so easy to use. It walks you through all the steps and finds all the deductions for the best refund possible!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12443