TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 1 out of 5 by from Lied Says its free then charges you $128. Thought it was going to be free
Date published: 2023-02-17
Rated 5 out of 5 by from Nice One Turbo Tax Very helpful and fast. Couldn't have thought of a better way to file my taxes.
Date published: 2023-02-17
Rated 3 out of 5 by from TurboTax annoys TurboTax is easy to use but the fact that I cannot file for free is annoying. I have a very simple tax return. The only thing keeping me from being able to file for free is the fact that I have an HSA from my employer, which I do not contribute anything to.
Date published: 2023-02-17
Rated 5 out of 5 by from Great Experience This is the first time I've prepared my own taxes in over 20 years. The process was very simple, walked me through each area step by step. I used the Live Help feature and Benjamin was GREAT and easy to work with.
Date published: 2023-02-17
Rated 4 out of 5 by from I've been using Turbo Tax for years. Very user friendly. Walks you through all income and deductions. I've never had a problem with it and never had a return rejected or questioned. I've been using Turbo Tax for over 20 years.
Date published: 2023-02-17
Rated 4 out of 5 by from Its okay I've been an exclusive user of TurboTax software since Windows 95.. It could be better; There's a push to upgrade to Premium when it isn't necessary, so there's money flushed down the toilet. The next year software can find and retrieve previous year's return data but it doesn't seem to find the cost to use TurboTax and the added convenience fees required to process an electronic refund direct deposit, possibly other tax deductible associated fees are missing? Oh, my required email address is bogus.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbotax works for me I has zero problems with Turbotax and I get the refund I deserve.!
Date published: 2023-02-17
Rated 3 out of 5 by from Not very satified The CD that I down loaded did not have md state file. it was Pennsylvania state file in lieu of MD I leave for 37 years in MD). to fix this issue and some others, I did have several telephone conversation with live agent. I made my MD state return on line with help of Turbotax agent. I was told my state filling will be free because of all problems that i hade. Now, finally filed my federal and state return but I was charged $10.00 dollars; I am not happy about all trouble did i have and additional chage to my credit card.
Date published: 2023-02-17
Rated 5 out of 5 by from quick and easy Turbo tax is very user friendly. I have suggested to friends and family.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo Tax is easy! We always complete a straight forward return because we never have enough deductions to itemize! Turbo Tax makes doing so simple!
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12441
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Lied Says its free then charges you $128. Thought it was going to be free
Date published: 2023-02-17
Rated 5 out of 5 by from Nice One Turbo Tax Very helpful and fast. Couldn't have thought of a better way to file my taxes.
Date published: 2023-02-17
Rated 3 out of 5 by from TurboTax annoys TurboTax is easy to use but the fact that I cannot file for free is annoying. I have a very simple tax return. The only thing keeping me from being able to file for free is the fact that I have an HSA from my employer, which I do not contribute anything to.
Date published: 2023-02-17
Rated 5 out of 5 by from Great Experience This is the first time I've prepared my own taxes in over 20 years. The process was very simple, walked me through each area step by step. I used the Live Help feature and Benjamin was GREAT and easy to work with.
Date published: 2023-02-17
Rated 4 out of 5 by from I've been using Turbo Tax for years. Very user friendly. Walks you through all income and deductions. I've never had a problem with it and never had a return rejected or questioned. I've been using Turbo Tax for over 20 years.
Date published: 2023-02-17
Rated 4 out of 5 by from Its okay I've been an exclusive user of TurboTax software since Windows 95.. It could be better; There's a push to upgrade to Premium when it isn't necessary, so there's money flushed down the toilet. The next year software can find and retrieve previous year's return data but it doesn't seem to find the cost to use TurboTax and the added convenience fees required to process an electronic refund direct deposit, possibly other tax deductible associated fees are missing? Oh, my required email address is bogus.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbotax works for me I has zero problems with Turbotax and I get the refund I deserve.!
Date published: 2023-02-17
Rated 3 out of 5 by from Not very satified The CD that I down loaded did not have md state file. it was Pennsylvania state file in lieu of MD I leave for 37 years in MD). to fix this issue and some others, I did have several telephone conversation with live agent. I made my MD state return on line with help of Turbotax agent. I was told my state filling will be free because of all problems that i hade. Now, finally filed my federal and state return but I was charged $10.00 dollars; I am not happy about all trouble did i have and additional chage to my credit card.
Date published: 2023-02-17
Rated 5 out of 5 by from quick and easy Turbo tax is very user friendly. I have suggested to friends and family.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo Tax is easy! We always complete a straight forward return because we never have enough deductions to itemize! Turbo Tax makes doing so simple!
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12441