TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Live help is worthless Paid extra for live help from an "expert" who was unable to figure out basic concepts, such as how to import data from my bank. Wasted a half hour of my time, eventually figured it out myself but still had to pay $100 extra!
Date published: 2022-02-28
Rated 5 out of 5 by from Excellent help He was more helpful than ever. this is the most I got on my return
Date published: 2022-02-28
Rated 4 out of 5 by from awesome turbo tax is great an i will be use them next year
Date published: 2022-02-28
Rated 5 out of 5 by from awesome well recommended, everything was easy. no problem within filing with TurboTax!
Date published: 2022-02-28
Rated 5 out of 5 by from So Easy! TurboTax makes it so easy to submit taxes. I have used it for years now.
Date published: 2022-02-28
Rated 5 out of 5 by from Simple and Easy to use! Turbo Tax is the way to go if you need to get things done fast and simple. It's super easy to use and really simple to get through even if it's your first time.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbotax makes crazy and chaotic simple and easy i have used turbo tax since 2017-2018 to file my taxes and have alsways been satisfied; i definitely recommend them to anyone on the fence.
Date published: 2022-02-28
Rated 5 out of 5 by from Great experience My tax live expert was very helpful and knowledgeable.
Date published: 2022-02-28
Rated 2 out of 5 by from Hard to understand I have used Turbo Tax since 2014 this was the worst I have used, usually use purchased version.
Date published: 2022-02-28
Rated 5 out of 5 by from Customer Service So Good! I have used this service several years in a row, and this year went with the added benefit of Customer Service. The initial person who assisted was competent, but the next person who helped was exemplary! He validated my concerns, had an excellent "bed side manner" and smiled warmly. The process was simple, though always somewhat challenging. I recieved help very quickly when the FAQs didnt' address my concern. Will definitely use TTLive again!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 12441
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Live help is worthless Paid extra for live help from an "expert" who was unable to figure out basic concepts, such as how to import data from my bank. Wasted a half hour of my time, eventually figured it out myself but still had to pay $100 extra!
Date published: 2022-02-28
Rated 5 out of 5 by from Excellent help He was more helpful than ever. this is the most I got on my return
Date published: 2022-02-28
Rated 4 out of 5 by from awesome turbo tax is great an i will be use them next year
Date published: 2022-02-28
Rated 5 out of 5 by from awesome well recommended, everything was easy. no problem within filing with TurboTax!
Date published: 2022-02-28
Rated 5 out of 5 by from So Easy! TurboTax makes it so easy to submit taxes. I have used it for years now.
Date published: 2022-02-28
Rated 5 out of 5 by from Simple and Easy to use! Turbo Tax is the way to go if you need to get things done fast and simple. It's super easy to use and really simple to get through even if it's your first time.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbotax makes crazy and chaotic simple and easy i have used turbo tax since 2017-2018 to file my taxes and have alsways been satisfied; i definitely recommend them to anyone on the fence.
Date published: 2022-02-28
Rated 5 out of 5 by from Great experience My tax live expert was very helpful and knowledgeable.
Date published: 2022-02-28
Rated 2 out of 5 by from Hard to understand I have used Turbo Tax since 2014 this was the worst I have used, usually use purchased version.
Date published: 2022-02-28
Rated 5 out of 5 by from Customer Service So Good! I have used this service several years in a row, and this year went with the added benefit of Customer Service. The initial person who assisted was competent, but the next person who helped was exemplary! He validated my concerns, had an excellent "bed side manner" and smiled warmly. The process was simple, though always somewhat challenging. I recieved help very quickly when the FAQs didnt' address my concern. Will definitely use TTLive again!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 12441