TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
Anthony2309458732 from
Live help is worthless
Paid extra for live help from an "expert" who was unable to figure out basic concepts, such as how to import data from my bank. Wasted a half hour of my time, eventually figured it out myself but still had to pay $100 extra!
Date published: 2022-02-28
Rated 5 out of 5 by
Buddhathesagittarius from
Excellent help
He was more helpful than ever. this is the most I got on my return
Date published: 2022-02-28
Rated 4 out of 5 by
redbighead from
awesome
turbo tax is great an i will be use them next year
Date published: 2022-02-28
Rated 5 out of 5 by
jami3335555luvu_977777777 from
awesome
well recommended, everything was easy. no problem within filing with TurboTax!
Date published: 2022-02-28
Rated 5 out of 5 by
cindytrg from
So Easy!
TurboTax makes it so easy to submit taxes. I have used it for years now.
Date published: 2022-02-28
Rated 5 out of 5 by
RickEsta from
Simple and Easy to use!
Turbo Tax is the way to go if you need to get things done fast and simple. It's super easy to use and really simple to get through even if it's your first time.
Date published: 2022-02-28
Rated 5 out of 5 by
bigred6080 from
Turbotax makes crazy and chaotic simple and easy
i have used turbo tax since 2017-2018 to file my taxes and have alsways been satisfied; i definitely recommend them to anyone on the fence.
Date published: 2022-02-28
Rated 5 out of 5 by
Y Santiago from
Great experience
My tax live expert was very helpful and knowledgeable.
Date published: 2022-02-28
Rated 2 out of 5 by
Nepheex from
Hard to understand
I have used Turbo Tax since 2014 this was the worst I have used, usually use purchased version.
Date published: 2022-02-28
Rated 5 out of 5 by
Avalon 61 from
Customer Service So Good!
I have used this service several years in a row, and this year went with the added benefit of Customer Service. The initial person who assisted was competent, but the next person who helped was exemplary! He validated my concerns, had an excellent "bed side manner" and smiled warmly. The process was simple, though always somewhat challenging. I recieved help very quickly when the FAQs didnt' address my concern. Will definitely use TTLive again!
All TurboTax® Offerings Reviews - Page 12441
Date published: 2022-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Anthony2309458732 from
Live help is worthless
Paid extra for live help from an "expert" who was unable to figure out basic concepts, such as how to import data from my bank. Wasted a half hour of my time, eventually figured it out myself but still had to pay $100 extra!
Date published: 2022-02-28
Rated 5 out of 5 by
Buddhathesagittarius from
Excellent help
He was more helpful than ever. this is the most I got on my return
Date published: 2022-02-28
Rated 4 out of 5 by
redbighead from
awesome
turbo tax is great an i will be use them next year
Date published: 2022-02-28
Rated 5 out of 5 by
jami3335555luvu_977777777 from
awesome
well recommended, everything was easy. no problem within filing with TurboTax!
Date published: 2022-02-28
Rated 5 out of 5 by
cindytrg from
So Easy!
TurboTax makes it so easy to submit taxes. I have used it for years now.
Date published: 2022-02-28
Rated 5 out of 5 by
RickEsta from
Simple and Easy to use!
Turbo Tax is the way to go if you need to get things done fast and simple. It's super easy to use and really simple to get through even if it's your first time.
Date published: 2022-02-28
Rated 5 out of 5 by
bigred6080 from
Turbotax makes crazy and chaotic simple and easy
i have used turbo tax since 2017-2018 to file my taxes and have alsways been satisfied; i definitely recommend them to anyone on the fence.
Date published: 2022-02-28
Rated 5 out of 5 by
Y Santiago from
Great experience
My tax live expert was very helpful and knowledgeable.
Date published: 2022-02-28
Rated 2 out of 5 by
Nepheex from
Hard to understand
I have used Turbo Tax since 2014 this was the worst I have used, usually use purchased version.
Date published: 2022-02-28
Rated 5 out of 5 by
Avalon 61 from
Customer Service So Good!
I have used this service several years in a row, and this year went with the added benefit of Customer Service. The initial person who assisted was competent, but the next person who helped was exemplary! He validated my concerns, had an excellent "bed side manner" and smiled warmly. The process was simple, though always somewhat challenging. I recieved help very quickly when the FAQs didnt' address my concern. Will definitely use TTLive again!
All TurboTax® Offerings Reviews - Page 12441
Date published: 2022-02-28