TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from 2020 I could not get the child I dont have off the state and could not file it or delete to start the state over
Date published: 2021-05-16
Rated 5 out of 5 by from Such a life saver I remember the old days of forms and hand calculations and no one to call. Well, I have been filing taxes with Turbotax now for 4 years. Sure I have friends who receive much more in refunds but I watched the process and feel secure in telling the tax truth. Don't have to look over my shoulder! Thank you TT!
Date published: 2021-05-16
Rated 4 out of 5 by from ive used turbo tax for years i would give 5 stars except cant understand why efile state there is another $25 charge this is a charge i dont agree with since already paid just to have it included!
Date published: 2021-05-16
Rated 5 out of 5 by from Both times I received help with turbo tax I had two different agents help me on my turbo tax live chat--and they were so patient, quick, kind, and helpful. Really thankful for the first agent that really helped me organize everything. It was my first time using turbotax--I don't think I can use any other. so easy and quick :)
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax was awesome Easy to use and quite helpful. will definitely use again
Date published: 2021-05-16
Rated 5 out of 5 by from Being filing with Turbo for years I paid the fee but wont be able to talk to someone today. All booked up. I feel i need the refund
Date published: 2021-05-16
Rated 3 out of 5 by from Cash contribution error needs to be fixed !! Cash contribution error needs to be fixed !! Took me for ever to figure out how my return can be fixed
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Simple to Use and Awesome Turbo Tax was so easy to use, I could not believe it!
Date published: 2021-05-16
Rated 3 out of 5 by from Review fails to catch all errors The review is lacking in the area of Foreign Taxes and electronic filing of Form 8949. Still required mailing copies of forms.
Date published: 2021-05-16
Rated 4 out of 5 by from Fairly good but some rough spots I got the taxes done fairly smoothly but I can see you need some work. I don't know how you pass 508 compliance given the number of screens with tab issues. Have one of your QA guys go through the entire app without touching a mouse. Another frustration is how often I entered my name and address. For the payment step, for example, you would be fairly safe assuming my name and billing address are the same as the tax return I just filled out.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1245
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from 2020 I could not get the child I dont have off the state and could not file it or delete to start the state over
Date published: 2021-05-16
Rated 5 out of 5 by from Such a life saver I remember the old days of forms and hand calculations and no one to call. Well, I have been filing taxes with Turbotax now for 4 years. Sure I have friends who receive much more in refunds but I watched the process and feel secure in telling the tax truth. Don't have to look over my shoulder! Thank you TT!
Date published: 2021-05-16
Rated 4 out of 5 by from ive used turbo tax for years i would give 5 stars except cant understand why efile state there is another $25 charge this is a charge i dont agree with since already paid just to have it included!
Date published: 2021-05-16
Rated 5 out of 5 by from Both times I received help with turbo tax I had two different agents help me on my turbo tax live chat--and they were so patient, quick, kind, and helpful. Really thankful for the first agent that really helped me organize everything. It was my first time using turbotax--I don't think I can use any other. so easy and quick :)
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax was awesome Easy to use and quite helpful. will definitely use again
Date published: 2021-05-16
Rated 5 out of 5 by from Being filing with Turbo for years I paid the fee but wont be able to talk to someone today. All booked up. I feel i need the refund
Date published: 2021-05-16
Rated 3 out of 5 by from Cash contribution error needs to be fixed !! Cash contribution error needs to be fixed !! Took me for ever to figure out how my return can be fixed
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Simple to Use and Awesome Turbo Tax was so easy to use, I could not believe it!
Date published: 2021-05-16
Rated 3 out of 5 by from Review fails to catch all errors The review is lacking in the area of Foreign Taxes and electronic filing of Form 8949. Still required mailing copies of forms.
Date published: 2021-05-16
Rated 4 out of 5 by from Fairly good but some rough spots I got the taxes done fairly smoothly but I can see you need some work. I don't know how you pass 508 compliance given the number of screens with tab issues. Have one of your QA guys go through the entire app without touching a mouse. Another frustration is how often I entered my name and address. For the payment step, for example, you would be fairly safe assuming my name and billing address are the same as the tax return I just filled out.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1245