TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 3 out of 5 by from Turbo Tax is hit or miss I had to chat with 6 live experts to get my taxes filed correctly. Two were really helpful, two didn't even know how to navigate the online tool, and two were somewhere in between. Given that I thought I had paid for higher tier support, this was overall below my expectations.
Date published: 2022-04-17
Rated 3 out of 5 by from Did not let me apply discount cannot apply wealthfront discount -- this is not cool especially if the software is "smart" to connect to my wealthfront account to gather info but did not allow me to apply discount
Date published: 2022-04-17
Rated 3 out of 5 by from 2021 Turbo Tax walked me through most of the things that I needed to enter and explained most things. It is time consuming but ok. It is helpful that it pulls information from previous year's returns when we previously filed with Turbo Tax. The primary thing that was frustrating this year is that it never prompted me anywhere to enter the advance child tax credit payments we received. I had to Google how to enter these and pull it up manually in Turbo Tax to enter this information.
Date published: 2022-04-17
Rated 4 out of 5 by from Beware of 2021 Filing Fees TurboTax is still easy to use; however, beware that the use of the software is no longer free. There is a $59 fee to use the software to file a simple tax return and $39 to process an electronic refund.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax rocks! Turbo Tax is so "user-friendly"! The Help section is very simple to understand.
Date published: 2022-04-17
Rated 3 out of 5 by from Could not Import 1099 from Investment Accounts Intuit does not respond to issues with its own account in a timely manor. I am still waiting to change the phone number on my intuit account in order to change password. Have to file extension with IRS
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax 2022 Except that I was unable to load the 10.14 Mojave to use the Turbo Tax disc and had to go to the website, it was easy to use.
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is good I am happy with TurboTax, it is quick and easy and I would recommend it to anyone
Date published: 2022-04-17
Rated 4 out of 5 by from My information I did not appreciatt being almost forced to agree to allowing you to share my information, I will shop around next year when tax time comer-s around.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Great Made the job of doing taxes fast and easy! Will use again!
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1245
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax is hit or miss I had to chat with 6 live experts to get my taxes filed correctly. Two were really helpful, two didn't even know how to navigate the online tool, and two were somewhere in between. Given that I thought I had paid for higher tier support, this was overall below my expectations.
Date published: 2022-04-17
Rated 3 out of 5 by from Did not let me apply discount cannot apply wealthfront discount -- this is not cool especially if the software is "smart" to connect to my wealthfront account to gather info but did not allow me to apply discount
Date published: 2022-04-17
Rated 3 out of 5 by from 2021 Turbo Tax walked me through most of the things that I needed to enter and explained most things. It is time consuming but ok. It is helpful that it pulls information from previous year's returns when we previously filed with Turbo Tax. The primary thing that was frustrating this year is that it never prompted me anywhere to enter the advance child tax credit payments we received. I had to Google how to enter these and pull it up manually in Turbo Tax to enter this information.
Date published: 2022-04-17
Rated 4 out of 5 by from Beware of 2021 Filing Fees TurboTax is still easy to use; however, beware that the use of the software is no longer free. There is a $59 fee to use the software to file a simple tax return and $39 to process an electronic refund.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax rocks! Turbo Tax is so "user-friendly"! The Help section is very simple to understand.
Date published: 2022-04-17
Rated 3 out of 5 by from Could not Import 1099 from Investment Accounts Intuit does not respond to issues with its own account in a timely manor. I am still waiting to change the phone number on my intuit account in order to change password. Have to file extension with IRS
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax 2022 Except that I was unable to load the 10.14 Mojave to use the Turbo Tax disc and had to go to the website, it was easy to use.
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is good I am happy with TurboTax, it is quick and easy and I would recommend it to anyone
Date published: 2022-04-17
Rated 4 out of 5 by from My information I did not appreciatt being almost forced to agree to allowing you to share my information, I will shop around next year when tax time comer-s around.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Great Made the job of doing taxes fast and easy! Will use again!
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1245