TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by
SmallBusinessAl from
It's Ok
I was hoping TurboTax Business would be as helpful as TurboTax Home & Business, but I had to do a lot of the legwork myself. If I was not a trained accountant, I think it would have been confusing to use. Also, my biggest complaint is it didn't sync with Quickbooks Online! The entire purpose of going with TurboTax was to have the syncing capability. Next year I will probably hire a CPA.
Date published: 2022-03-03
Rated 5 out of 5 by
hube 2022 from
excellent
very helpful when we called twice and got good feedback and step by step instructions
Date published: 2022-03-03
Rated 4 out of 5 by
Surfer808 from
Best way to File
Iʻve been using Turbo Tax for 4 years now. Just make sure you file by Feb 28 for no charge simple returns or you will have to pay.
Date published: 2022-03-03
Rated 5 out of 5 by
Lilsumu from
Thank you TurboTax Live!
Funmi was great and took care of my taxes. She was available to answer all of my questions. Thank you so much for making this process so easy.
Date published: 2022-03-03
Rated 3 out of 5 by
EWM P from
Federal works; State is weak
The federal business product was sufficient, but the state of SC business product was bare bones and at a cost of $50 was underwhelming.
Date published: 2022-03-03
Rated 5 out of 5 by
Drkiller from
Awesome love it
It was fast and easy I love it ready for next year
Date published: 2022-03-03
Rated 5 out of 5 by
JTM72 from
Great Turbotax experience
Been using TurboTax for several years and this year my experience was better than ever. Used two phone reps to clarify some confusion issues and they were great. Hope I can continue to use your services for many years to come.
Date published: 2022-03-03
Rated 5 out of 5 by
Thurlg from
Jessica was awesome!
Great customer service. Her communication was outstanding.
Date published: 2022-03-03
Rated 5 out of 5 by
Chris041001 from
TurboTax is Great
I Had a wonderful experience using turbotax to file!
Date published: 2022-03-03
Rated 4 out of 5 by
Kathybird from
Turbo tax is my go to for easy
It's been easy filing my taxes, asking for help and always understanding what is going on.
All TurboTax® Offerings Reviews - Page 12439
Date published: 2022-03-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
SmallBusinessAl from
It's Ok
I was hoping TurboTax Business would be as helpful as TurboTax Home & Business, but I had to do a lot of the legwork myself. If I was not a trained accountant, I think it would have been confusing to use. Also, my biggest complaint is it didn't sync with Quickbooks Online! The entire purpose of going with TurboTax was to have the syncing capability. Next year I will probably hire a CPA.
Date published: 2022-03-03
Rated 5 out of 5 by
hube 2022 from
excellent
very helpful when we called twice and got good feedback and step by step instructions
Date published: 2022-03-03
Rated 4 out of 5 by
Surfer808 from
Best way to File
Iʻve been using Turbo Tax for 4 years now. Just make sure you file by Feb 28 for no charge simple returns or you will have to pay.
Date published: 2022-03-03
Rated 5 out of 5 by
Lilsumu from
Thank you TurboTax Live!
Funmi was great and took care of my taxes. She was available to answer all of my questions. Thank you so much for making this process so easy.
Date published: 2022-03-03
Rated 3 out of 5 by
EWM P from
Federal works; State is weak
The federal business product was sufficient, but the state of SC business product was bare bones and at a cost of $50 was underwhelming.
Date published: 2022-03-03
Rated 5 out of 5 by
Drkiller from
Awesome love it
It was fast and easy I love it ready for next year
Date published: 2022-03-03
Rated 5 out of 5 by
JTM72 from
Great Turbotax experience
Been using TurboTax for several years and this year my experience was better than ever. Used two phone reps to clarify some confusion issues and they were great. Hope I can continue to use your services for many years to come.
Date published: 2022-03-03
Rated 5 out of 5 by
Thurlg from
Jessica was awesome!
Great customer service. Her communication was outstanding.
Date published: 2022-03-03
Rated 5 out of 5 by
Chris041001 from
TurboTax is Great
I Had a wonderful experience using turbotax to file!
Date published: 2022-03-03
Rated 4 out of 5 by
Kathybird from
Turbo tax is my go to for easy
It's been easy filing my taxes, asking for help and always understanding what is going on.
All TurboTax® Offerings Reviews - Page 12439
Date published: 2022-03-03