TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Student
Rated 4 out of 5 by from I love the previous versions better Years pass you used to put information about a deduction, it was helpful if you need it to review. For example, if you say you spend $100 on office supplies, you could open a page and write down what was purchase, for Turbo Tax doesn't matter but for me it does.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax have a great service. I had been using TurboTax for the past four (4) years now and I have not have any problems whatsoever. The CPA are great and easy to understand. I will recommend to anyone who want to understand how their tax are file and how to make great use of all the tools available on turbo tax.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax easy and reliable This is my 7th year using TurboTax. It is easy to use and takes you though all the steps where you can ask for clarification and also a live expert is available to ask questions.
Date published: 2021-02-23
Rated 5 out of 5 by from Very Convienient Was using H&R block to do my taxes and it kept telling me I needed to upgrade to the deluxe version to be able to finish my taxes, but wouldn't take me anywhere to do so. Went straight to TurboTax and they have an upgrade button to the side. Everything is clear and concise. Did my taxes literally in under 10 minutes (not including the upgrade process).
Date published: 2021-02-23
Rated 5 out of 5 by from Thank You Turbo Tax Things were going great until my state taz refund was 193,257.00! I called the help line and Jeffrey instantly knew what I did wrong and fixed me right up!
Date published: 2021-02-23
Rated 5 out of 5 by from Incredible to Use I have been using this service for 15 years now. My taxes go very fast and I don't have to deal with a salesman pushing added crap to spend on. Best price for the services offered.
Date published: 2021-02-23
Rated 3 out of 5 by from Gets pricier every year!! The fact that you have to pay an additional $40 to have any fees to file to be deducted from your refund is ridiculous.
Date published: 2021-02-23
Rated 5 out of 5 by from Super easy and quick:) It was very user friendly and quick to do. No complications and if you did have questions, there was someone right there willing to help out in a live chat.
Date published: 2021-02-23
Rated 5 out of 5 by from Tyree is awesome My experience with Tyree is beyond excellent. She stayed with me on the phone for an hour and a half to help me file my tax from the beginning to the end. Highly recommend!
Date published: 2021-02-23
Rated 1 out of 5 by from Horrible this year! Running product on Windows 10 from on-line download; very difficult to activate product; spent 2 hours on the phone with Dell support thinking it may be my computer -- it was not. Software is horrible this year. Then when I got to the end to E-file my state return, this would not even process a payment -- so my state got mailed this year; done with your product !
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12437
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from I love the previous versions better Years pass you used to put information about a deduction, it was helpful if you need it to review. For example, if you say you spend $100 on office supplies, you could open a page and write down what was purchase, for Turbo Tax doesn't matter but for me it does.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax have a great service. I had been using TurboTax for the past four (4) years now and I have not have any problems whatsoever. The CPA are great and easy to understand. I will recommend to anyone who want to understand how their tax are file and how to make great use of all the tools available on turbo tax.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax easy and reliable This is my 7th year using TurboTax. It is easy to use and takes you though all the steps where you can ask for clarification and also a live expert is available to ask questions.
Date published: 2021-02-23
Rated 5 out of 5 by from Very Convienient Was using H&R block to do my taxes and it kept telling me I needed to upgrade to the deluxe version to be able to finish my taxes, but wouldn't take me anywhere to do so. Went straight to TurboTax and they have an upgrade button to the side. Everything is clear and concise. Did my taxes literally in under 10 minutes (not including the upgrade process).
Date published: 2021-02-23
Rated 5 out of 5 by from Thank You Turbo Tax Things were going great until my state taz refund was 193,257.00! I called the help line and Jeffrey instantly knew what I did wrong and fixed me right up!
Date published: 2021-02-23
Rated 5 out of 5 by from Incredible to Use I have been using this service for 15 years now. My taxes go very fast and I don't have to deal with a salesman pushing added crap to spend on. Best price for the services offered.
Date published: 2021-02-23
Rated 3 out of 5 by from Gets pricier every year!! The fact that you have to pay an additional $40 to have any fees to file to be deducted from your refund is ridiculous.
Date published: 2021-02-23
Rated 5 out of 5 by from Super easy and quick:) It was very user friendly and quick to do. No complications and if you did have questions, there was someone right there willing to help out in a live chat.
Date published: 2021-02-23
Rated 5 out of 5 by from Tyree is awesome My experience with Tyree is beyond excellent. She stayed with me on the phone for an hour and a half to help me file my tax from the beginning to the end. Highly recommend!
Date published: 2021-02-23
Rated 1 out of 5 by from Horrible this year! Running product on Windows 10 from on-line download; very difficult to activate product; spent 2 hours on the phone with Dell support thinking it may be my computer -- it was not. Software is horrible this year. Then when I got to the end to E-file my state return, this would not even process a payment -- so my state got mailed this year; done with your product !
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12437