TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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Rated 5 out of 5 by
TaT23 from
Quicker than last year!
It took les time to navigate through the questions this year. Much clearer explanations. Was impressed with the difference in the state return especially as it pertains to the rent certificate.
Date published: 2023-02-17
Rated 5 out of 5 by
JetStick_39 from
Easy to use
Easy to use interface. Simple. Wouldn't use anything else.
Date published: 2023-02-17
Rated 5 out of 5 by
unique89 from
great customer service
The representative was very helpful and thorough with explaining information
Date published: 2023-02-17
Rated 5 out of 5 by
Wendell16 from
Long Time User of Turbo Tax
I have used Turbo Tax for many many years. Never a had a problem.
Date published: 2023-02-17
Rated 5 out of 5 by
Diane1226 from
It sure beats the $350 fee we paid last year
Everything went smoothly; however, I did get hung up on reporting my rollover from my IRA. Fortunately, I was able to get in touch with a specialist who worked with me until we figured it out.
Date published: 2023-02-17
Rated 3 out of 5 by
jdjdd from
Does the job but tedious and slow
Screens load slowly even with fast internet. I hate that you can only do the interview method with the online version and can't get to the actual return until after you are all finished. You have to be very careful and pay attention to detail or you can mess up. eg if your mortgage is sold and you have interest deductions from two companies, unless you check one particular box on the interview, it will think you have two separate houses and not let you deduct all the interest.
Date published: 2023-02-17
Rated 5 out of 5 by
KKMoore from
Very Happy With The Detailed Intuitive System
Even with challenges like multiple W-2s, and a side job with cash pay, I was easily able to enter my income. Turbotax also helped me identify tax breaks that helped so much!
Date published: 2023-02-17
Rated 5 out of 5 by
Cajunlas from
My Live Tax Expert was excellent.
Excellent experience as I am a tax nerd and need all the help I can get.
Date published: 2023-02-17
Rated 5 out of 5 by
JMT48 from
Turbo Tax is easy to use and accurate.
We have used Turbo Tax for ten years and never had an error or been audited. We are very happy with this product.
Date published: 2023-02-17
Rated 5 out of 5 by
Alim0920 from
Turbo Tax expert Gary was extremely helpful
Gary was the best help I have had during all my years of using turbo tax.
All TurboTax® Offerings Reviews - Page 12435
Date published: 2023-02-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
TaT23 from
Quicker than last year!
It took les time to navigate through the questions this year. Much clearer explanations. Was impressed with the difference in the state return especially as it pertains to the rent certificate.
Date published: 2023-02-17
Rated 5 out of 5 by
JetStick_39 from
Easy to use
Easy to use interface. Simple. Wouldn't use anything else.
Date published: 2023-02-17
Rated 5 out of 5 by
unique89 from
great customer service
The representative was very helpful and thorough with explaining information
Date published: 2023-02-17
Rated 5 out of 5 by
Wendell16 from
Long Time User of Turbo Tax
I have used Turbo Tax for many many years. Never a had a problem.
Date published: 2023-02-17
Rated 5 out of 5 by
Diane1226 from
It sure beats the $350 fee we paid last year
Everything went smoothly; however, I did get hung up on reporting my rollover from my IRA. Fortunately, I was able to get in touch with a specialist who worked with me until we figured it out.
Date published: 2023-02-17
Rated 3 out of 5 by
jdjdd from
Does the job but tedious and slow
Screens load slowly even with fast internet. I hate that you can only do the interview method with the online version and can't get to the actual return until after you are all finished. You have to be very careful and pay attention to detail or you can mess up. eg if your mortgage is sold and you have interest deductions from two companies, unless you check one particular box on the interview, it will think you have two separate houses and not let you deduct all the interest.
Date published: 2023-02-17
Rated 5 out of 5 by
KKMoore from
Very Happy With The Detailed Intuitive System
Even with challenges like multiple W-2s, and a side job with cash pay, I was easily able to enter my income. Turbotax also helped me identify tax breaks that helped so much!
Date published: 2023-02-17
Rated 5 out of 5 by
Cajunlas from
My Live Tax Expert was excellent.
Excellent experience as I am a tax nerd and need all the help I can get.
Date published: 2023-02-17
Rated 5 out of 5 by
JMT48 from
Turbo Tax is easy to use and accurate.
We have used Turbo Tax for ten years and never had an error or been audited. We are very happy with this product.
Date published: 2023-02-17
Rated 5 out of 5 by
Alim0920 from
Turbo Tax expert Gary was extremely helpful
Gary was the best help I have had during all my years of using turbo tax.
All TurboTax® Offerings Reviews - Page 12435
Date published: 2023-02-17