TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quicker than last year! It took les time to navigate through the questions this year. Much clearer explanations. Was impressed with the difference in the state return especially as it pertains to the rent certificate.
Date published: 2023-02-17
Rated 5 out of 5 by from Easy to use Easy to use interface. Simple. Wouldn't use anything else.
Date published: 2023-02-17
Rated 5 out of 5 by from great customer service The representative was very helpful and thorough with explaining information
Date published: 2023-02-17
Rated 5 out of 5 by from Long Time User of Turbo Tax I have used Turbo Tax for many many years. Never a had a problem.
Date published: 2023-02-17
Rated 5 out of 5 by from It sure beats the $350 fee we paid last year Everything went smoothly; however, I did get hung up on reporting my rollover from my IRA. Fortunately, I was able to get in touch with a specialist who worked with me until we figured it out.
Date published: 2023-02-17
Rated 3 out of 5 by from Does the job but tedious and slow Screens load slowly even with fast internet. I hate that you can only do the interview method with the online version and can't get to the actual return until after you are all finished. You have to be very careful and pay attention to detail or you can mess up. eg if your mortgage is sold and you have interest deductions from two companies, unless you check one particular box on the interview, it will think you have two separate houses and not let you deduct all the interest.
Date published: 2023-02-17
Rated 5 out of 5 by from Very Happy With The Detailed Intuitive System Even with challenges like multiple W-2s, and a side job with cash pay, I was easily able to enter my income. Turbotax also helped me identify tax breaks that helped so much!
Date published: 2023-02-17
Rated 5 out of 5 by from My Live Tax Expert was excellent. Excellent experience as I am a tax nerd and need all the help I can get.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo Tax is easy to use and accurate. We have used Turbo Tax for ten years and never had an error or been audited. We are very happy with this product.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo Tax expert Gary was extremely helpful Gary was the best help I have had during all my years of using turbo tax.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12435
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quicker than last year! It took les time to navigate through the questions this year. Much clearer explanations. Was impressed with the difference in the state return especially as it pertains to the rent certificate.
Date published: 2023-02-17
Rated 5 out of 5 by from Easy to use Easy to use interface. Simple. Wouldn't use anything else.
Date published: 2023-02-17
Rated 5 out of 5 by from great customer service The representative was very helpful and thorough with explaining information
Date published: 2023-02-17
Rated 5 out of 5 by from Long Time User of Turbo Tax I have used Turbo Tax for many many years. Never a had a problem.
Date published: 2023-02-17
Rated 5 out of 5 by from It sure beats the $350 fee we paid last year Everything went smoothly; however, I did get hung up on reporting my rollover from my IRA. Fortunately, I was able to get in touch with a specialist who worked with me until we figured it out.
Date published: 2023-02-17
Rated 3 out of 5 by from Does the job but tedious and slow Screens load slowly even with fast internet. I hate that you can only do the interview method with the online version and can't get to the actual return until after you are all finished. You have to be very careful and pay attention to detail or you can mess up. eg if your mortgage is sold and you have interest deductions from two companies, unless you check one particular box on the interview, it will think you have two separate houses and not let you deduct all the interest.
Date published: 2023-02-17
Rated 5 out of 5 by from Very Happy With The Detailed Intuitive System Even with challenges like multiple W-2s, and a side job with cash pay, I was easily able to enter my income. Turbotax also helped me identify tax breaks that helped so much!
Date published: 2023-02-17
Rated 5 out of 5 by from My Live Tax Expert was excellent. Excellent experience as I am a tax nerd and need all the help I can get.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo Tax is easy to use and accurate. We have used Turbo Tax for ten years and never had an error or been audited. We are very happy with this product.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo Tax expert Gary was extremely helpful Gary was the best help I have had during all my years of using turbo tax.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12435