TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Finally finished I was able to interact with 3 tax helpers by phone. Each time they helped me through it. Friendly and helpful.
Date published: 2022-02-15
Rated 5 out of 5 by from Turbotax is Awesome! I had SSA benefits and unemployment benefits to work with this year, therefore I was a little nervous. Turbotax made everything simple and the live chat box was always available.
Date published: 2022-02-15
Rated 1 out of 5 by from Chat line The worst service I've ever had in all of my years of filing with TurboTax. Not TurboTax itself that's a great product, I'm only reviewing the (Chat Line ) But I did have a great experience speaking with a professional tax advisor on the phone.. I wish I could recall her name but she said this is her first year working with TurboTax (&) she was awesome.
Date published: 2022-02-15
Rated 5 out of 5 by from Super Easy! Everything was easy and simple! TurboTax had explanations of everything! Done quick and no need to worry about going anywhere now.
Date published: 2022-02-15
Rated 5 out of 5 by from So easy and simple. Turbo Tax representatives are extremely knowledgable and helpful. Turbo tax makes filing stress free and fast.
Date published: 2022-02-15
Rated 5 out of 5 by from TurboTax is Awesome It's so easy to use and if you mess us, the system helps you. I love using this
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax is great It has an easy to follow format. The process is simple.
Date published: 2022-02-15
Rated 5 out of 5 by from 15 years and still awesome This is my 15th year using TurboTax and I've never had a problem. I just love how this program turns a stressful time into such a relaxed, effortless endeavor. Looking forward to the next 15!
Date published: 2022-02-15
Rated 5 out of 5 by from TurboTax is Awesome Easy to use, Quick to pick up, and the best return to date!!!
Date published: 2022-02-15
Rated 4 out of 5 by from Had Issues but They Were Solved I tried filing with TurboTax for the first time. The process is very smooth; however, when I went to submit the first time it was declined due to multiple files with my same SSN. Instantly I thought I was involved in tax fraud and contacted customer service. They could not really tell me any information about what was going on because they had no idea. They told me to contact the IRS for potential fraud and try to make a new account and refile. After hours later, I made a new account and refiled my taxes and it was a success. Not sure what was going on in their system. I'm just pleased I could file and my identity was not stolen.
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12433
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Finally finished I was able to interact with 3 tax helpers by phone. Each time they helped me through it. Friendly and helpful.
Date published: 2022-02-15
Rated 5 out of 5 by from Turbotax is Awesome! I had SSA benefits and unemployment benefits to work with this year, therefore I was a little nervous. Turbotax made everything simple and the live chat box was always available.
Date published: 2022-02-15
Rated 1 out of 5 by from Chat line The worst service I've ever had in all of my years of filing with TurboTax. Not TurboTax itself that's a great product, I'm only reviewing the (Chat Line ) But I did have a great experience speaking with a professional tax advisor on the phone.. I wish I could recall her name but she said this is her first year working with TurboTax (&) she was awesome.
Date published: 2022-02-15
Rated 5 out of 5 by from Super Easy! Everything was easy and simple! TurboTax had explanations of everything! Done quick and no need to worry about going anywhere now.
Date published: 2022-02-15
Rated 5 out of 5 by from So easy and simple. Turbo Tax representatives are extremely knowledgable and helpful. Turbo tax makes filing stress free and fast.
Date published: 2022-02-15
Rated 5 out of 5 by from TurboTax is Awesome It's so easy to use and if you mess us, the system helps you. I love using this
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax is great It has an easy to follow format. The process is simple.
Date published: 2022-02-15
Rated 5 out of 5 by from 15 years and still awesome This is my 15th year using TurboTax and I've never had a problem. I just love how this program turns a stressful time into such a relaxed, effortless endeavor. Looking forward to the next 15!
Date published: 2022-02-15
Rated 5 out of 5 by from TurboTax is Awesome Easy to use, Quick to pick up, and the best return to date!!!
Date published: 2022-02-15
Rated 4 out of 5 by from Had Issues but They Were Solved I tried filing with TurboTax for the first time. The process is very smooth; however, when I went to submit the first time it was declined due to multiple files with my same SSN. Instantly I thought I was involved in tax fraud and contacted customer service. They could not really tell me any information about what was going on because they had no idea. They told me to contact the IRS for potential fraud and try to make a new account and refile. After hours later, I made a new account and refiled my taxes and it was a success. Not sure what was going on in their system. I'm just pleased I could file and my identity was not stolen.
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12433