TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Repeat Customer I've used TurboTax for 7 years because it's user friendly and easy to use plus I have the option to pay for my services directly out of my refund. Will use again next year.
Date published: 2023-01-31
Rated 5 out of 5 by from Easy to use All I had to do was click on the corresponding box which made it easy
Date published: 2023-01-31
Rated 1 out of 5 by from Took my money i was told i would be charged 39 dollars turbo tax always takes my money
Date published: 2023-01-31
Rated 5 out of 5 by from Easy Easy and easy and easy and easy and easy and easy-to-use
Date published: 2023-01-31
Rated 5 out of 5 by from Easy-to-use I had a question on an area of my return and I got a very promp call back and was very pleased with the person that helped me. She was knowlegable and professional on the phone no wonder my father has used you for years. She is an asset to your company
Date published: 2023-01-31
Rated 5 out of 5 by from Mary was very patient and continued to assist me it was a little intiimaniting but once I was able to figure it out, it was good
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax is Awesome My experience with Turbo Tax has been excellent. This is my second time branching out and filing my taxes on my own. Turbo Tax is super easy to follow, I have recommended this company to my family, friends, and coworkers.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax is the ONLY way to file! Like the Import and Error Check "Paste-In", great software!!!
Date published: 2023-01-31
Rated 5 out of 5 by from Great improvement since 2021 Tax filing I had issues with a form that was required last year which didn't apply to my return and kept me from filing until Turbo Tax figured out the glitch in the program. I know I wasn't the only filer that had this issue because we all were on a site that Turbo Tax hosted with Q&A and problem/question resolution. Thanks for listening to all of the people who had issues last year and for fixing the process. This year taxes were easy to file and finished them in record time.
Date published: 2023-01-31
Rated 5 out of 5 by from Happy! Clarrisa was very helpful, friendly, and educational. Give her a raise!
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 1244
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Repeat Customer I've used TurboTax for 7 years because it's user friendly and easy to use plus I have the option to pay for my services directly out of my refund. Will use again next year.
Date published: 2023-01-31
Rated 5 out of 5 by from Easy to use All I had to do was click on the corresponding box which made it easy
Date published: 2023-01-31
Rated 1 out of 5 by from Took my money i was told i would be charged 39 dollars turbo tax always takes my money
Date published: 2023-01-31
Rated 5 out of 5 by from Easy Easy and easy and easy and easy and easy and easy-to-use
Date published: 2023-01-31
Rated 5 out of 5 by from Easy-to-use I had a question on an area of my return and I got a very promp call back and was very pleased with the person that helped me. She was knowlegable and professional on the phone no wonder my father has used you for years. She is an asset to your company
Date published: 2023-01-31
Rated 5 out of 5 by from Mary was very patient and continued to assist me it was a little intiimaniting but once I was able to figure it out, it was good
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax is Awesome My experience with Turbo Tax has been excellent. This is my second time branching out and filing my taxes on my own. Turbo Tax is super easy to follow, I have recommended this company to my family, friends, and coworkers.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax is the ONLY way to file! Like the Import and Error Check "Paste-In", great software!!!
Date published: 2023-01-31
Rated 5 out of 5 by from Great improvement since 2021 Tax filing I had issues with a form that was required last year which didn't apply to my return and kept me from filing until Turbo Tax figured out the glitch in the program. I know I wasn't the only filer that had this issue because we all were on a site that Turbo Tax hosted with Q&A and problem/question resolution. Thanks for listening to all of the people who had issues last year and for fixing the process. This year taxes were easy to file and finished them in record time.
Date published: 2023-01-31
Rated 5 out of 5 by from Happy! Clarrisa was very helpful, friendly, and educational. Give her a raise!
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 1244