TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from The Way to Go I have been using TT for a few years now. I was intimidated and unsecure at first. Organize and do it yourself in your space. That's the way to go. Unlimited snacks and beverages!
Date published: 2022-03-20
Rated 3 out of 5 by from payment There was no option for me to put in a code to get my 20% off. The code is 7LG5W8W9TUMR4X
Date published: 2022-03-20
Rated 3 out of 5 by from Needs corrected help area for the software I had issues with screens being blank. their help system is non-existent! took me a week to find how to correct the issue.
Date published: 2022-03-20
Rated 5 out of 5 by from The Turbo Tax staffs are kind and friendly My Turbo Tax Experts made things very easy and very smooth.
Date published: 2022-03-20
Rated 5 out of 5 by from Ethan is awesome! Ethan was really great. He thoroughly explained everything to me. Really great expert. I highly recommend.
Date published: 2022-03-20
Rated 4 out of 5 by from TurboTax 1040 Good! - TurboTax Business Bad! TurboTax 1040 worked fine as usual. TurboTax Business did not work well and many phone calls did not solve the problem.
Date published: 2022-03-20
Rated 5 out of 5 by from Long time Turbo Tax User Step by step makes it easy to use if you are not sure otherwise you can select forms method of entering your info.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax experts was Awesome. Engaged with Elizabeth and Sarah turbo tax Experts, and they are helping me to do my taxes.
Date published: 2022-03-20
Rated 1 out of 5 by from Live Customer Support is Useless Paying a nanny seems like it'd be a fairly common tax situation. Yet the tools and support needed to file nanny taxes are very disappointing. I recieved bad advice on how/where to file for an Empoloyer Identification Number, filing unemployment taxes to the State isn't something the software supports, and when my return was rejected due to an incorrectly completed Schedule H the live support simply was able to tell me why it was rejected but not how to fix it. I've used TurboTax for 8 years and this is likely to be my last as its simply not worth the time and expense, especially because it cannot do what I need it to do nor if you pay extra for the support .
Date published: 2022-03-20
Rated 5 out of 5 by from Simple Process to follow & file taxes As expected, it was a simple and straight-forward approach to entering necessary information to file my taxes. I've used TurboTax for several years and it fits my needs.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 12430
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The Way to Go I have been using TT for a few years now. I was intimidated and unsecure at first. Organize and do it yourself in your space. That's the way to go. Unlimited snacks and beverages!
Date published: 2022-03-20
Rated 3 out of 5 by from payment There was no option for me to put in a code to get my 20% off. The code is 7LG5W8W9TUMR4X
Date published: 2022-03-20
Rated 3 out of 5 by from Needs corrected help area for the software I had issues with screens being blank. their help system is non-existent! took me a week to find how to correct the issue.
Date published: 2022-03-20
Rated 5 out of 5 by from The Turbo Tax staffs are kind and friendly My Turbo Tax Experts made things very easy and very smooth.
Date published: 2022-03-20
Rated 5 out of 5 by from Ethan is awesome! Ethan was really great. He thoroughly explained everything to me. Really great expert. I highly recommend.
Date published: 2022-03-20
Rated 4 out of 5 by from TurboTax 1040 Good! - TurboTax Business Bad! TurboTax 1040 worked fine as usual. TurboTax Business did not work well and many phone calls did not solve the problem.
Date published: 2022-03-20
Rated 5 out of 5 by from Long time Turbo Tax User Step by step makes it easy to use if you are not sure otherwise you can select forms method of entering your info.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax experts was Awesome. Engaged with Elizabeth and Sarah turbo tax Experts, and they are helping me to do my taxes.
Date published: 2022-03-20
Rated 1 out of 5 by from Live Customer Support is Useless Paying a nanny seems like it'd be a fairly common tax situation. Yet the tools and support needed to file nanny taxes are very disappointing. I recieved bad advice on how/where to file for an Empoloyer Identification Number, filing unemployment taxes to the State isn't something the software supports, and when my return was rejected due to an incorrectly completed Schedule H the live support simply was able to tell me why it was rejected but not how to fix it. I've used TurboTax for 8 years and this is likely to be my last as its simply not worth the time and expense, especially because it cannot do what I need it to do nor if you pay extra for the support .
Date published: 2022-03-20
Rated 5 out of 5 by from Simple Process to follow & file taxes As expected, it was a simple and straight-forward approach to entering necessary information to file my taxes. I've used TurboTax for several years and it fits my needs.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 12430