TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Highly recommend, very user friendly. Beats trying to gather all the form yourself and doing your taxes.
Date published: 2023-02-17
Rated 5 out of 5 by from Easy and fast First time using TurboTax, will use again in the future.
Date published: 2023-02-17
Rated 4 out of 5 by from very good It made me download it 3 times before being ready to use it. Is that correct?
Date published: 2023-02-17
Rated 2 out of 5 by from New form is much more difficult. Had to have help The form for this year is much more difficult! I had a very simple return to file but had to have an agents help. Very frustrating! Was so easy before. Thankfully, the agent was patient, otherwise I would have torn my hair out. Didn't even understand the questions, like when it asked me about an RMD. VERY CONFUSING FORM
Date published: 2023-02-17
Rated 5 out of 5 by from they did a great job awesome job very thorough with all questions well done
Date published: 2023-02-17
Rated 2 out of 5 by from I have become less pleased with Turbo Tax as time It is difficult if not impossible to get the free filing. Also, the hidden charges such as if you choose to pay out of your refund they double what they actually tell you..just give me the full cost so I can make a decision and not have to "re-visit" everything!!!!
Date published: 2023-02-17
Rated 4 out of 5 by from Still have some questions. I spent about 5 hours over a 2 day period in 2023. About the same as past years using TurboTax. One item that I did not see is a deduction of the cost of TurboTax purchased early in 2022 for 2021 tax prep. Will this year's 2022 preparation fee be deductible?
Date published: 2023-02-17
Rated 5 out of 5 by from Great Help received help from a professional. She was GREAT.. An asset to your Company
Date published: 2023-02-17
Rated 5 out of 5 by from Quick and Painless I hate writing these things but, This is the second year in a row I've used Turbo Tax. It sure beats sitting in some green office with a employee that would rather be anywhere else
Date published: 2023-02-17
Rated 5 out of 5 by from TurboTax is fast and easy to Complete TurboTax is a very easy program to use especially if you've used it before. Doing you're taxes aren't too complicated but I haven't tried the tax expert version yet so I might need that in the future but so far so good.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12430
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Highly recommend, very user friendly. Beats trying to gather all the form yourself and doing your taxes.
Date published: 2023-02-17
Rated 5 out of 5 by from Easy and fast First time using TurboTax, will use again in the future.
Date published: 2023-02-17
Rated 4 out of 5 by from very good It made me download it 3 times before being ready to use it. Is that correct?
Date published: 2023-02-17
Rated 2 out of 5 by from New form is much more difficult. Had to have help The form for this year is much more difficult! I had a very simple return to file but had to have an agents help. Very frustrating! Was so easy before. Thankfully, the agent was patient, otherwise I would have torn my hair out. Didn't even understand the questions, like when it asked me about an RMD. VERY CONFUSING FORM
Date published: 2023-02-17
Rated 5 out of 5 by from they did a great job awesome job very thorough with all questions well done
Date published: 2023-02-17
Rated 2 out of 5 by from I have become less pleased with Turbo Tax as time It is difficult if not impossible to get the free filing. Also, the hidden charges such as if you choose to pay out of your refund they double what they actually tell you..just give me the full cost so I can make a decision and not have to "re-visit" everything!!!!
Date published: 2023-02-17
Rated 4 out of 5 by from Still have some questions. I spent about 5 hours over a 2 day period in 2023. About the same as past years using TurboTax. One item that I did not see is a deduction of the cost of TurboTax purchased early in 2022 for 2021 tax prep. Will this year's 2022 preparation fee be deductible?
Date published: 2023-02-17
Rated 5 out of 5 by from Great Help received help from a professional. She was GREAT.. An asset to your Company
Date published: 2023-02-17
Rated 5 out of 5 by from Quick and Painless I hate writing these things but, This is the second year in a row I've used Turbo Tax. It sure beats sitting in some green office with a employee that would rather be anywhere else
Date published: 2023-02-17
Rated 5 out of 5 by from TurboTax is fast and easy to Complete TurboTax is a very easy program to use especially if you've used it before. Doing you're taxes aren't too complicated but I haven't tried the tax expert version yet so I might need that in the future but so far so good.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12430