TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Photographer719 from
Highly recommend, very user friendly.
Beats trying to gather all the form yourself and doing your taxes.
Date published: 2023-02-17
Rated 5 out of 5 by
Judy31 from
Easy and fast
First time using TurboTax, will use again in the future.
Date published: 2023-02-17
Rated 4 out of 5 by
Tulcas from
very good
It made me download it 3 times before being ready to use it. Is that correct?
Date published: 2023-02-17
Rated 2 out of 5 by
Carol 8 from
New form is much more difficult. Had to have help
The form for this year is much more difficult! I had a very simple return to file but had to have an agents help. Very frustrating! Was so easy before. Thankfully, the agent was patient, otherwise I would have torn my hair out. Didn't even understand the questions, like when it asked me about an RMD. VERY CONFUSING FORM
Date published: 2023-02-17
Rated 5 out of 5 by
null from
they did a great job
awesome job very thorough with all questions well done
Date published: 2023-02-17
Rated 2 out of 5 by
LG7788 from
I have become less pleased with Turbo Tax as time
It is difficult if not impossible to get the free filing. Also, the hidden charges such as if you choose to pay out of your refund they double what they actually tell you..just give me the full cost so I can make a decision and not have to "re-visit" everything!!!!
Date published: 2023-02-17
Rated 4 out of 5 by
garyrk7 from
Still have some questions.
I spent about 5 hours over a 2 day period in 2023. About the same as past years using TurboTax. One item that I did not see is a deduction of the cost of TurboTax purchased early in 2022 for 2021 tax prep. Will this year's 2022 preparation fee be deductible?
Date published: 2023-02-17
Rated 5 out of 5 by
Happydog1 from
Great Help
received help from a professional. She was GREAT.. An asset to your Company
Date published: 2023-02-17
Rated 5 out of 5 by
BlackPow from
Quick and Painless
I hate writing these things but, This is the second year in a row I've used Turbo Tax. It sure beats sitting in some green office with a employee that would rather be anywhere else
Date published: 2023-02-17
Rated 5 out of 5 by
Jack SS from
TurboTax is fast and easy to Complete
TurboTax is a very easy program to use especially if you've used it before. Doing you're taxes aren't too complicated but I haven't tried the tax expert version yet so I might need that in the future but so far so good.
All TurboTax® Offerings Reviews - Page 12430
Date published: 2023-02-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Photographer719 from
Highly recommend, very user friendly.
Beats trying to gather all the form yourself and doing your taxes.
Date published: 2023-02-17
Rated 5 out of 5 by
Judy31 from
Easy and fast
First time using TurboTax, will use again in the future.
Date published: 2023-02-17
Rated 4 out of 5 by
Tulcas from
very good
It made me download it 3 times before being ready to use it. Is that correct?
Date published: 2023-02-17
Rated 2 out of 5 by
Carol 8 from
New form is much more difficult. Had to have help
The form for this year is much more difficult! I had a very simple return to file but had to have an agents help. Very frustrating! Was so easy before. Thankfully, the agent was patient, otherwise I would have torn my hair out. Didn't even understand the questions, like when it asked me about an RMD. VERY CONFUSING FORM
Date published: 2023-02-17
Rated 5 out of 5 by
null from
they did a great job
awesome job very thorough with all questions well done
Date published: 2023-02-17
Rated 2 out of 5 by
LG7788 from
I have become less pleased with Turbo Tax as time
It is difficult if not impossible to get the free filing. Also, the hidden charges such as if you choose to pay out of your refund they double what they actually tell you..just give me the full cost so I can make a decision and not have to "re-visit" everything!!!!
Date published: 2023-02-17
Rated 4 out of 5 by
garyrk7 from
Still have some questions.
I spent about 5 hours over a 2 day period in 2023. About the same as past years using TurboTax. One item that I did not see is a deduction of the cost of TurboTax purchased early in 2022 for 2021 tax prep. Will this year's 2022 preparation fee be deductible?
Date published: 2023-02-17
Rated 5 out of 5 by
Happydog1 from
Great Help
received help from a professional. She was GREAT.. An asset to your Company
Date published: 2023-02-17
Rated 5 out of 5 by
BlackPow from
Quick and Painless
I hate writing these things but, This is the second year in a row I've used Turbo Tax. It sure beats sitting in some green office with a employee that would rather be anywhere else
Date published: 2023-02-17
Rated 5 out of 5 by
Jack SS from
TurboTax is fast and easy to Complete
TurboTax is a very easy program to use especially if you've used it before. Doing you're taxes aren't too complicated but I haven't tried the tax expert version yet so I might need that in the future but so far so good.
All TurboTax® Offerings Reviews - Page 12430
Date published: 2023-02-17