TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
WJBN from
Turbo Tax Deluxe
Great. Used it for years and it always makes it easy to complete.
Date published: 2023-02-17
Rated 4 out of 5 by
The Hol from
Awesome process
Simple to follow from home. Happy to have your help
Date published: 2023-02-17
Rated 5 out of 5 by
firewolf69 from
they are always awesome
they did an amazing job helping me to get the right form that I needed and and were friendly
Date published: 2023-02-17
Rated 5 out of 5 by
Andys Mom from
TurboTax is great
Great online experience. Everyone should use TurboTax Free Edition.
Date published: 2023-02-17
Rated 5 out of 5 by
Repeat After Me from
Old Reliable
I have been using TurboTax for years. The best review I can offer is that I am a repeat customer. I don't have a very complex tax return but there are a lot of items to cover and TurboTax works fine for me.
Date published: 2023-02-17
Rated 5 out of 5 by
Ram P from
Awesome way to prepare taxes
Taxes made easy. Recommend this to a novice. Expert advice is available for free.
Date published: 2023-02-17
Rated 5 out of 5 by
Chai89 from
I still Recommend TurboTax
I've been using TurboTax for many years and I truly feel that I've always been in good hands!
Date published: 2023-02-17
Rated 5 out of 5 by
JesseLLabc from
Fantastic support
John was really thorough and helped guide me through the necessary information. I highly recommend this service!
Date published: 2023-02-17
Rated 5 out of 5 by
Green Frog 8 from
really simple to use
My review was a little more complicated this year with sales of ESOP stock, etc. but Turbo Tax made it easy to find and enter the data
Date published: 2023-02-17
Rated 2 out of 5 by
Rdunham from
first year I'm unhappy with the product
I've used Turbo tax for years and never had a problem. This year I paid the price to e-file my state and sent the return as I do when I get a refund. This year I received an email reporting my returns had been rejected. Error "IND-032-04" I looked up the error on intuits website and verified the AGI amount which had been populated by turbo tax automatically. I've resubmitted the return and it was rejected again. I've verified the AGI through the internal revenue service by setting up an account with them and the number I entered is and was correct the whole time. I am not able to file electonically which is a big pain and after I already paid for the state upload. If it was something I did, I would understand but I've made sure all the information is correct, it appears its a computer problem with the software. I'm have not been able to locate a phone number for assistance through the website which is frustrating. Customer service is becoming a lost art!!
All TurboTax® Offerings Reviews - Page 12428
Date published: 2023-02-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
WJBN from
Turbo Tax Deluxe
Great. Used it for years and it always makes it easy to complete.
Date published: 2023-02-17
Rated 4 out of 5 by
The Hol from
Awesome process
Simple to follow from home. Happy to have your help
Date published: 2023-02-17
Rated 5 out of 5 by
firewolf69 from
they are always awesome
they did an amazing job helping me to get the right form that I needed and and were friendly
Date published: 2023-02-17
Rated 5 out of 5 by
Andys Mom from
TurboTax is great
Great online experience. Everyone should use TurboTax Free Edition.
Date published: 2023-02-17
Rated 5 out of 5 by
Repeat After Me from
Old Reliable
I have been using TurboTax for years. The best review I can offer is that I am a repeat customer. I don't have a very complex tax return but there are a lot of items to cover and TurboTax works fine for me.
Date published: 2023-02-17
Rated 5 out of 5 by
Ram P from
Awesome way to prepare taxes
Taxes made easy. Recommend this to a novice. Expert advice is available for free.
Date published: 2023-02-17
Rated 5 out of 5 by
Chai89 from
I still Recommend TurboTax
I've been using TurboTax for many years and I truly feel that I've always been in good hands!
Date published: 2023-02-17
Rated 5 out of 5 by
JesseLLabc from
Fantastic support
John was really thorough and helped guide me through the necessary information. I highly recommend this service!
Date published: 2023-02-17
Rated 5 out of 5 by
Green Frog 8 from
really simple to use
My review was a little more complicated this year with sales of ESOP stock, etc. but Turbo Tax made it easy to find and enter the data
Date published: 2023-02-17
Rated 2 out of 5 by
Rdunham from
first year I'm unhappy with the product
I've used Turbo tax for years and never had a problem. This year I paid the price to e-file my state and sent the return as I do when I get a refund. This year I received an email reporting my returns had been rejected. Error "IND-032-04" I looked up the error on intuits website and verified the AGI amount which had been populated by turbo tax automatically. I've resubmitted the return and it was rejected again. I've verified the AGI through the internal revenue service by setting up an account with them and the number I entered is and was correct the whole time. I am not able to file electonically which is a big pain and after I already paid for the state upload. If it was something I did, I would understand but I've made sure all the information is correct, it appears its a computer problem with the software. I'm have not been able to locate a phone number for assistance through the website which is frustrating. Customer service is becoming a lost art!!
All TurboTax® Offerings Reviews - Page 12428
Date published: 2023-02-17