TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax Deluxe Great. Used it for years and it always makes it easy to complete.
Date published: 2023-02-17
Rated 4 out of 5 by from Awesome process Simple to follow from home. Happy to have your help
Date published: 2023-02-17
Rated 5 out of 5 by from they are always awesome they did an amazing job helping me to get the right form that I needed and and were friendly
Date published: 2023-02-17
Rated 5 out of 5 by from TurboTax is great Great online experience. Everyone should use TurboTax Free Edition.
Date published: 2023-02-17
Rated 5 out of 5 by from Old Reliable I have been using TurboTax for years. The best review I can offer is that I am a repeat customer. I don't have a very complex tax return but there are a lot of items to cover and TurboTax works fine for me.
Date published: 2023-02-17
Rated 5 out of 5 by from Awesome way to prepare taxes Taxes made easy. Recommend this to a novice. Expert advice is available for free.
Date published: 2023-02-17
Rated 5 out of 5 by from I still Recommend TurboTax I've been using TurboTax for many years and I truly feel that I've always been in good hands!
Date published: 2023-02-17
Rated 5 out of 5 by from Fantastic support John was really thorough and helped guide me through the necessary information. I highly recommend this service!
Date published: 2023-02-17
Rated 5 out of 5 by from really simple to use My review was a little more complicated this year with sales of ESOP stock, etc. but Turbo Tax made it easy to find and enter the data
Date published: 2023-02-17
Rated 2 out of 5 by from first year I'm unhappy with the product I've used Turbo tax for years and never had a problem. This year I paid the price to e-file my state and sent the return as I do when I get a refund. This year I received an email reporting my returns had been rejected. Error "IND-032-04" I looked up the error on intuits website and verified the AGI amount which had been populated by turbo tax automatically. I've resubmitted the return and it was rejected again. I've verified the AGI through the internal revenue service by setting up an account with them and the number I entered is and was correct the whole time. I am not able to file electonically which is a big pain and after I already paid for the state upload. If it was something I did, I would understand but I've made sure all the information is correct, it appears its a computer problem with the software. I'm have not been able to locate a phone number for assistance through the website which is frustrating. Customer service is becoming a lost art!!
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12428
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Deluxe Great. Used it for years and it always makes it easy to complete.
Date published: 2023-02-17
Rated 4 out of 5 by from Awesome process Simple to follow from home. Happy to have your help
Date published: 2023-02-17
Rated 5 out of 5 by from they are always awesome they did an amazing job helping me to get the right form that I needed and and were friendly
Date published: 2023-02-17
Rated 5 out of 5 by from TurboTax is great Great online experience. Everyone should use TurboTax Free Edition.
Date published: 2023-02-17
Rated 5 out of 5 by from Old Reliable I have been using TurboTax for years. The best review I can offer is that I am a repeat customer. I don't have a very complex tax return but there are a lot of items to cover and TurboTax works fine for me.
Date published: 2023-02-17
Rated 5 out of 5 by from Awesome way to prepare taxes Taxes made easy. Recommend this to a novice. Expert advice is available for free.
Date published: 2023-02-17
Rated 5 out of 5 by from I still Recommend TurboTax I've been using TurboTax for many years and I truly feel that I've always been in good hands!
Date published: 2023-02-17
Rated 5 out of 5 by from Fantastic support John was really thorough and helped guide me through the necessary information. I highly recommend this service!
Date published: 2023-02-17
Rated 5 out of 5 by from really simple to use My review was a little more complicated this year with sales of ESOP stock, etc. but Turbo Tax made it easy to find and enter the data
Date published: 2023-02-17
Rated 2 out of 5 by from first year I'm unhappy with the product I've used Turbo tax for years and never had a problem. This year I paid the price to e-file my state and sent the return as I do when I get a refund. This year I received an email reporting my returns had been rejected. Error "IND-032-04" I looked up the error on intuits website and verified the AGI amount which had been populated by turbo tax automatically. I've resubmitted the return and it was rejected again. I've verified the AGI through the internal revenue service by setting up an account with them and the number I entered is and was correct the whole time. I am not able to file electonically which is a big pain and after I already paid for the state upload. If it was something I did, I would understand but I've made sure all the information is correct, it appears its a computer problem with the software. I'm have not been able to locate a phone number for assistance through the website which is frustrating. Customer service is becoming a lost art!!
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12428