TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Great!!! Easy!! Second year I used Turbo-tax and will continue to use it.
Date published: 2021-02-23
Rated 5 out of 5 by from A. W. E. S. O. M. E. i've used turbotax for six years its as easy to use today as it was the first time i used it just read all the info and don't get in a hurry you have chances to change anything befor you push that finel button.
Date published: 2021-02-23
Rated 2 out of 5 by from Tax Slayer is cheaper Since when did Turbo Tax start charging you extra to pay with your returns. Tax slayer was cheaper this is absolutely insane. I'll use Tax Act or Tax Slayer next year
Date published: 2021-02-23
Rated 5 out of 5 by from Simple and Easy I was very intimidated the first time I did my taxes myself, but TurboTax makes it so easy and they provide helpful information if you are confused about anything. I can complete the whole process in about an hour. It's also much cheaper than going to a professional service to get my taxes done.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is easy and very user friendly! I love how it takes you step by step through all the steps. Makes you review things so they are correct. It's so easy to use! Thank you!
Date published: 2021-02-23
Rated 5 out of 5 by from User friendly Very user friendly and easy to use with the step by step format.
Date published: 2021-02-23
Rated 5 out of 5 by from turbo tax with their live chat is wonderful! I have two young kids, so sitting on a phone with a tax expert is difficult. I was having some trouble filing my taxes and so I used turbotax live chat. They quickly got my taxes fixed up and ready to file! it was so easy and I am so thankful for the help.
Date published: 2021-02-23
Rated 5 out of 5 by from Life is better with Turbo Tax Filing with Turbo tax makes filing much easier. Always recommended.
Date published: 2021-02-23
Rated 5 out of 5 by from great as usual Stefanie was a great help in checking my return. very patient and pleasant
Date published: 2021-02-23
Rated 2 out of 5 by from Easy but not worth the money Last year, I paid for the Max. Had a lot of issues filing, and after seeking help from 2-3 different representatives, I finally got my return filed. There was an issue, I had an amendment that worked in my favor thankfully, but I did not receive my refund until September. I filed in February. I understand with Covid being backed up, but what is the point of paying extra and still going through hassles. This year I filed the cheapest return that I could, and will still pay $140. I think next year I’ll go with a local company.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12423
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great!!! Easy!! Second year I used Turbo-tax and will continue to use it.
Date published: 2021-02-23
Rated 5 out of 5 by from A. W. E. S. O. M. E. i've used turbotax for six years its as easy to use today as it was the first time i used it just read all the info and don't get in a hurry you have chances to change anything befor you push that finel button.
Date published: 2021-02-23
Rated 2 out of 5 by from Tax Slayer is cheaper Since when did Turbo Tax start charging you extra to pay with your returns. Tax slayer was cheaper this is absolutely insane. I'll use Tax Act or Tax Slayer next year
Date published: 2021-02-23
Rated 5 out of 5 by from Simple and Easy I was very intimidated the first time I did my taxes myself, but TurboTax makes it so easy and they provide helpful information if you are confused about anything. I can complete the whole process in about an hour. It's also much cheaper than going to a professional service to get my taxes done.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is easy and very user friendly! I love how it takes you step by step through all the steps. Makes you review things so they are correct. It's so easy to use! Thank you!
Date published: 2021-02-23
Rated 5 out of 5 by from User friendly Very user friendly and easy to use with the step by step format.
Date published: 2021-02-23
Rated 5 out of 5 by from turbo tax with their live chat is wonderful! I have two young kids, so sitting on a phone with a tax expert is difficult. I was having some trouble filing my taxes and so I used turbotax live chat. They quickly got my taxes fixed up and ready to file! it was so easy and I am so thankful for the help.
Date published: 2021-02-23
Rated 5 out of 5 by from Life is better with Turbo Tax Filing with Turbo tax makes filing much easier. Always recommended.
Date published: 2021-02-23
Rated 5 out of 5 by from great as usual Stefanie was a great help in checking my return. very patient and pleasant
Date published: 2021-02-23
Rated 2 out of 5 by from Easy but not worth the money Last year, I paid for the Max. Had a lot of issues filing, and after seeking help from 2-3 different representatives, I finally got my return filed. There was an issue, I had an amendment that worked in my favor thankfully, but I did not receive my refund until September. I filed in February. I understand with Covid being backed up, but what is the point of paying extra and still going through hassles. This year I filed the cheapest return that I could, and will still pay $140. I think next year I’ll go with a local company.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12423