TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TURBO TAX IS SO EASY TO USE AND I TRUST IT I HAD A COUPLE OF QUESTIONS THAT WERE ANSWERED BY THE ASSISTANT. I WAS GRATEFUL TO BE ABLE TO GET A QUICK ANSER
Date published: 2022-03-20
Rated 4 out of 5 by from convinient Easy and simple but expensive. The first time used.
Date published: 2022-03-20
Rated 1 out of 5 by from TurboTax did not maximize my tax refund I was not able to deduct my business mileage expenses. I lost $5000. The only reason why I used TurboTax is because I can't afford an accountant. TurboTax has no "help desk" customer service. If I have a question on my taxes I have to refer to Google search.
Date published: 2022-03-20
Rated 1 out of 5 by from Garbage Made me enter Form 1116 or else it wouldn't file. Don't have a Form 1116. Started over w/o reporting foreign tax credit so it wouldn't do that, lost the 25$ state filing fee I already paid. Tried removing foreign tax data from first file, still had to make up Form 1116 info. What's even the point of this software.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is great Easy and intutive site that really helps you understand the tax return process
Date published: 2022-03-20
Rated 5 out of 5 by from Former CPA loves TurboTax! Never thought I would be a TurboTax user but I am and I love it!!
Date published: 2022-03-20
Rated 4 out of 5 by from TurboTax Premier is wonderful, but ... When my eFile was rejected, TTax help was not useful. Tip: If the IRS wants your spouse's prior year AGI and you and your spouse filed jointly, replace your joint AGI with 0 (zero).
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is so easy and fast.... Turbo Tax is so easy to use....I used the Plus.... I would highly recommend Turbo Tax.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax great as always Solid support much appreciated year after year. Sometimes help gets a bit wonky but the information is there you just have to dig a bit.
Date published: 2022-03-20
Rated 5 out of 5 by from Best Tax Program Ever It is very easy to follow all the steps to completing my (complicated) tax return.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 12419
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS SO EASY TO USE AND I TRUST IT I HAD A COUPLE OF QUESTIONS THAT WERE ANSWERED BY THE ASSISTANT. I WAS GRATEFUL TO BE ABLE TO GET A QUICK ANSER
Date published: 2022-03-20
Rated 4 out of 5 by from convinient Easy and simple but expensive. The first time used.
Date published: 2022-03-20
Rated 1 out of 5 by from TurboTax did not maximize my tax refund I was not able to deduct my business mileage expenses. I lost $5000. The only reason why I used TurboTax is because I can't afford an accountant. TurboTax has no "help desk" customer service. If I have a question on my taxes I have to refer to Google search.
Date published: 2022-03-20
Rated 1 out of 5 by from Garbage Made me enter Form 1116 or else it wouldn't file. Don't have a Form 1116. Started over w/o reporting foreign tax credit so it wouldn't do that, lost the 25$ state filing fee I already paid. Tried removing foreign tax data from first file, still had to make up Form 1116 info. What's even the point of this software.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is great Easy and intutive site that really helps you understand the tax return process
Date published: 2022-03-20
Rated 5 out of 5 by from Former CPA loves TurboTax! Never thought I would be a TurboTax user but I am and I love it!!
Date published: 2022-03-20
Rated 4 out of 5 by from TurboTax Premier is wonderful, but ... When my eFile was rejected, TTax help was not useful. Tip: If the IRS wants your spouse's prior year AGI and you and your spouse filed jointly, replace your joint AGI with 0 (zero).
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is so easy and fast.... Turbo Tax is so easy to use....I used the Plus.... I would highly recommend Turbo Tax.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax great as always Solid support much appreciated year after year. Sometimes help gets a bit wonky but the information is there you just have to dig a bit.
Date published: 2022-03-20
Rated 5 out of 5 by from Best Tax Program Ever It is very easy to follow all the steps to completing my (complicated) tax return.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 12419