TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Indenti theft business does not work After entering my personal ID theft info the software asked me if I had a business related ID theft. I answered No but the software prompted me for the name of the person who had business ID theft anyway. I had to delete all ID theft info in order to file.
Date published: 2023-02-18
Rated 5 out of 5 by from Fast and User Friendly I love using this product to complete my taxes. It makes the process easy.
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax is amazing!! It is very user friendly and I love the W2 import feature.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax is Awesome I had a few questions and was able to click the help button and the answer was right there.
Date published: 2023-02-18
Rated 5 out of 5 by from Great service It was easy and when the return got rejected they explained it
Date published: 2023-02-18
Rated 5 out of 5 by from Quick and easy Our return is pretty simple. This is the easiest way to go for us.
Date published: 2023-02-18
Rated 5 out of 5 by from Great Product! I have been using TurboTax for over 20 years. I have used TurboTax and Quickbooks for my small business the past 5 years. I am very happy with these products.
Date published: 2023-02-18
Rated 1 out of 5 by from Twice as much They force you to pay by telling you that YOUR particular return can't be complete without paying for an upgrade - which would be fine, I don't expect free service, but it doesn't bump you up 20 or 30 bucks, it shoots up to $90. My partner told me that his tax return (which is significantly more complicated than my own) was less than half as much to file through another tax return website. He also said there were less attempts to get you to upgrade and pay extra fees throughout the process, and he received his return within days without being asked to pay some ridiculous fee. I will not be using Turbo Tax again - several of my coworkers have said the same thing and are also giving Turbo Tax the boot. Might be slightly less convenient to transfer my info over next year but I can't support this place anymore. It's the Jiffy Lube of tax filing.
Date published: 2023-02-18
Rated 5 out of 5 by from Easy to use! Very informative and easy to use. Maximized refund
Date published: 2023-02-18
Rated 5 out of 5 by from Awesome! Super nice product! Easy to use, great support team!
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12413
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Indenti theft business does not work After entering my personal ID theft info the software asked me if I had a business related ID theft. I answered No but the software prompted me for the name of the person who had business ID theft anyway. I had to delete all ID theft info in order to file.
Date published: 2023-02-18
Rated 5 out of 5 by from Fast and User Friendly I love using this product to complete my taxes. It makes the process easy.
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax is amazing!! It is very user friendly and I love the W2 import feature.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax is Awesome I had a few questions and was able to click the help button and the answer was right there.
Date published: 2023-02-18
Rated 5 out of 5 by from Great service It was easy and when the return got rejected they explained it
Date published: 2023-02-18
Rated 5 out of 5 by from Quick and easy Our return is pretty simple. This is the easiest way to go for us.
Date published: 2023-02-18
Rated 5 out of 5 by from Great Product! I have been using TurboTax for over 20 years. I have used TurboTax and Quickbooks for my small business the past 5 years. I am very happy with these products.
Date published: 2023-02-18
Rated 1 out of 5 by from Twice as much They force you to pay by telling you that YOUR particular return can't be complete without paying for an upgrade - which would be fine, I don't expect free service, but it doesn't bump you up 20 or 30 bucks, it shoots up to $90. My partner told me that his tax return (which is significantly more complicated than my own) was less than half as much to file through another tax return website. He also said there were less attempts to get you to upgrade and pay extra fees throughout the process, and he received his return within days without being asked to pay some ridiculous fee. I will not be using Turbo Tax again - several of my coworkers have said the same thing and are also giving Turbo Tax the boot. Might be slightly less convenient to transfer my info over next year but I can't support this place anymore. It's the Jiffy Lube of tax filing.
Date published: 2023-02-18
Rated 5 out of 5 by from Easy to use! Very informative and easy to use. Maximized refund
Date published: 2023-02-18
Rated 5 out of 5 by from Awesome! Super nice product! Easy to use, great support team!
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12413