TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Customer since 2011 I trust turbo tax and will never use anyone else turbo tax always get me the most refund possible and the fastest way. Its so easy to use for self prepared taxes. Thank you Turbo Tax
Date published: 2022-02-15
Rated 1 out of 5 by from Getting more and more expensive I like how easy the platform is to use, but there's a reason I went to another company last year. Every year the product gets more and more expensive. It started out at $30, then went up to $63 and by the end I was paying $100 to file my taxes. For a product that says it costs NOTHING to file... $100 sure isn't free lol
Date published: 2022-02-15
Rated 5 out of 5 by from Excellent experience Awesome experience with Turbo Tax easy to follow instructions
Date published: 2022-02-15
Rated 5 out of 5 by from So easy Was so easy I use TurboTax every year and will use it again
Date published: 2022-02-15
Rated 5 out of 5 by from 2021 Turbo Tax Issues Resolved Intuit phone support was excellent for 3 program issues that seemed to be based upon non TurboTax errors, but Federal or State timing of Forms acceptance by these taxing agencies. I was particularly impressed with the ShareScreen code utility.
Date published: 2022-02-15
Rated 5 out of 5 by from Finally finished I was able to interact with 3 tax helpers by phone. Each time they helped me through it. Friendly and helpful.
Date published: 2022-02-15
Rated 5 out of 5 by from Turbotax is Awesome! I had SSA benefits and unemployment benefits to work with this year, therefore I was a little nervous. Turbotax made everything simple and the live chat box was always available.
Date published: 2022-02-15
Rated 1 out of 5 by from Chat line The worst service I've ever had in all of my years of filing with TurboTax. Not TurboTax itself that's a great product, I'm only reviewing the (Chat Line ) But I did have a great experience speaking with a professional tax advisor on the phone.. I wish I could recall her name but she said this is her first year working with TurboTax (&) she was awesome.
Date published: 2022-02-15
Rated 5 out of 5 by from Super Easy! Everything was easy and simple! TurboTax had explanations of everything! Done quick and no need to worry about going anywhere now.
Date published: 2022-02-15
Rated 5 out of 5 by from So easy and simple. Turbo Tax representatives are extremely knowledgable and helpful. Turbo tax makes filing stress free and fast.
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12413
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Customer since 2011 I trust turbo tax and will never use anyone else turbo tax always get me the most refund possible and the fastest way. Its so easy to use for self prepared taxes. Thank you Turbo Tax
Date published: 2022-02-15
Rated 1 out of 5 by from Getting more and more expensive I like how easy the platform is to use, but there's a reason I went to another company last year. Every year the product gets more and more expensive. It started out at $30, then went up to $63 and by the end I was paying $100 to file my taxes. For a product that says it costs NOTHING to file... $100 sure isn't free lol
Date published: 2022-02-15
Rated 5 out of 5 by from Excellent experience Awesome experience with Turbo Tax easy to follow instructions
Date published: 2022-02-15
Rated 5 out of 5 by from So easy Was so easy I use TurboTax every year and will use it again
Date published: 2022-02-15
Rated 5 out of 5 by from 2021 Turbo Tax Issues Resolved Intuit phone support was excellent for 3 program issues that seemed to be based upon non TurboTax errors, but Federal or State timing of Forms acceptance by these taxing agencies. I was particularly impressed with the ShareScreen code utility.
Date published: 2022-02-15
Rated 5 out of 5 by from Finally finished I was able to interact with 3 tax helpers by phone. Each time they helped me through it. Friendly and helpful.
Date published: 2022-02-15
Rated 5 out of 5 by from Turbotax is Awesome! I had SSA benefits and unemployment benefits to work with this year, therefore I was a little nervous. Turbotax made everything simple and the live chat box was always available.
Date published: 2022-02-15
Rated 1 out of 5 by from Chat line The worst service I've ever had in all of my years of filing with TurboTax. Not TurboTax itself that's a great product, I'm only reviewing the (Chat Line ) But I did have a great experience speaking with a professional tax advisor on the phone.. I wish I could recall her name but she said this is her first year working with TurboTax (&) she was awesome.
Date published: 2022-02-15
Rated 5 out of 5 by from Super Easy! Everything was easy and simple! TurboTax had explanations of everything! Done quick and no need to worry about going anywhere now.
Date published: 2022-02-15
Rated 5 out of 5 by from So easy and simple. Turbo Tax representatives are extremely knowledgable and helpful. Turbo tax makes filing stress free and fast.
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12413