TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Always Efficient I've been using TurboTax for a few years now and have never had a problem. I manually fill out all information and the step by step process makes it an easy process.
Date published: 2021-02-17
Rated 5 out of 5 by from love it!! Turbo Tax is very convenient and easy to do and as far as the customer service they are amazing. At first I had trouble but they were there and made sure i understood it as well as walk me through.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax is very convenient I can file my taxes on the go. I dont have to waste time.
Date published: 2021-02-17
Rated 5 out of 5 by from I like using Turbotax Turbotax helps me when there's a problem. They assists me in correcting the problems.
Date published: 2021-02-17
Rated 5 out of 5 by from Great Live Help!! My state return was rejected TWICE hopefully there times a charm because " the routing number was invalid" I got my refund deposited on the credit karma card so I didnt even put the info in. I hot live help after the first experience the lady's name escapes me but she was very helpful and pleasant. The numbers on the tax file matched what Credit Karmas numbers were so we really could not find a problem and just resubmitted. Unfortunately today I received an email stating it was rejected a second time. So at this point I'm confused. I called for help again explained the situation to Crystal who again was extremely helpful and patient. Her and I decided I would change my bank info to the account I use for my dirdep. at work. Hopefully this remedies my situation. I also am going to call Credit Karma and find out what's going on because now I fear my federal will be rejected as well. Hopefully not but we will see. Thank you Brandon S
Date published: 2021-02-17
Rated 5 out of 5 by from Thanks! Easy as pie! Love using turbo tax. Makes tax filing a breeze
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax is awesome love it The experience that I had with turbo tax is wonderful and awesome never had a problem with filing my taxes with turbo tax.
Date published: 2021-02-17
Rated 5 out of 5 by from Easy to use! Very informative and easy to use, walks you through every step.
Date published: 2021-02-17
Rated 3 out of 5 by from Turbo Tax is doable. Needed to use the chat feature and posted my issue with 1099 R form. Someone typed their name to help. That was it. No more correspondence in chat. Instead a telephone appointment two weeks in the future. Just a delay, it could all have been taken care of if the chat person had responded. Logged in before the phone call and I was able to resolve the issue myself without any help. All is well. Taxes are done.
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome Reasonable prepared an detail orien with all my needs.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 12413
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Always Efficient I've been using TurboTax for a few years now and have never had a problem. I manually fill out all information and the step by step process makes it an easy process.
Date published: 2021-02-17
Rated 5 out of 5 by from love it!! Turbo Tax is very convenient and easy to do and as far as the customer service they are amazing. At first I had trouble but they were there and made sure i understood it as well as walk me through.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax is very convenient I can file my taxes on the go. I dont have to waste time.
Date published: 2021-02-17
Rated 5 out of 5 by from I like using Turbotax Turbotax helps me when there's a problem. They assists me in correcting the problems.
Date published: 2021-02-17
Rated 5 out of 5 by from Great Live Help!! My state return was rejected TWICE hopefully there times a charm because " the routing number was invalid" I got my refund deposited on the credit karma card so I didnt even put the info in. I hot live help after the first experience the lady's name escapes me but she was very helpful and pleasant. The numbers on the tax file matched what Credit Karmas numbers were so we really could not find a problem and just resubmitted. Unfortunately today I received an email stating it was rejected a second time. So at this point I'm confused. I called for help again explained the situation to Crystal who again was extremely helpful and patient. Her and I decided I would change my bank info to the account I use for my dirdep. at work. Hopefully this remedies my situation. I also am going to call Credit Karma and find out what's going on because now I fear my federal will be rejected as well. Hopefully not but we will see. Thank you Brandon S
Date published: 2021-02-17
Rated 5 out of 5 by from Thanks! Easy as pie! Love using turbo tax. Makes tax filing a breeze
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax is awesome love it The experience that I had with turbo tax is wonderful and awesome never had a problem with filing my taxes with turbo tax.
Date published: 2021-02-17
Rated 5 out of 5 by from Easy to use! Very informative and easy to use, walks you through every step.
Date published: 2021-02-17
Rated 3 out of 5 by from Turbo Tax is doable. Needed to use the chat feature and posted my issue with 1099 R form. Someone typed their name to help. That was it. No more correspondence in chat. Instead a telephone appointment two weeks in the future. Just a delay, it could all have been taken care of if the chat person had responded. Logged in before the phone call and I was able to resolve the issue myself without any help. All is well. Taxes are done.
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome Reasonable prepared an detail orien with all my needs.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 12413