TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great follow threw out the process This is my 2nd year and it is less stress than the paper trail.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is great, easy to use and free!! Another great year with TurboTax. Provides a great benefit for retired families on fixed income and with no complicated issues in tax preparation. Thanks for keeping it simple, easy and free.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax Live is awesome I was able to be walked thru with a live agent which was great. She made everything so easy. I will continue to utilize Turbo Tax live Deluxe for assistance with my taxes.
Date published: 2021-02-23
Rated 5 out of 5 by from works flawlessly i dont have a very complex tax situation or anything but the free turbotax does everything i could ever want
Date published: 2021-02-23
Rated 5 out of 5 by from Getting Bigger Refund than Competitor I'm getting $500 MORE in refund than with competitor I used last year. I jumped over to Turbo Tax this year due to the problem with submitting my return by E-file (they can't get it to go through and expect me to paper file!) Hoping this E-file goes through smoothly. If so, I'm not going back for these two reasons alone
Date published: 2021-02-23
Rated 5 out of 5 by from Very easy to navigate Very easy program to navigate easy to follow instructions given by program
Date published: 2021-02-23
Rated 4 out of 5 by from User friendly guidance The online service is very user-friendly and provides helpful information when looking for eligible tax deductions and credits.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Awsome. I have been using this for years and love it also and love the fact of having a pro to help it is well worth it.
Date published: 2021-02-23
Rated 1 out of 5 by from My Last Year Filing With TurboTax Charged $120 to file federal and 2 state taxes. Absolutely ridiculous price model when H&R Block allows you to file for 60$ total, no matter how many states you file.
Date published: 2021-02-23
Rated 2 out of 5 by from Gets You Through It, Tries to Upsell You Hard to get help unless you get "upgrades" into MAX/Premier, etc. I even purchased Deluxe but it still couldn't help me file all of my forms. It offered to upgrade me into a higher tier of TurboTax where it can handle that form. I didn't want to pay so it didn't let me e-file, thus had to print out my form and now am sending it through mail.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12411
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great follow threw out the process This is my 2nd year and it is less stress than the paper trail.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is great, easy to use and free!! Another great year with TurboTax. Provides a great benefit for retired families on fixed income and with no complicated issues in tax preparation. Thanks for keeping it simple, easy and free.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax Live is awesome I was able to be walked thru with a live agent which was great. She made everything so easy. I will continue to utilize Turbo Tax live Deluxe for assistance with my taxes.
Date published: 2021-02-23
Rated 5 out of 5 by from works flawlessly i dont have a very complex tax situation or anything but the free turbotax does everything i could ever want
Date published: 2021-02-23
Rated 5 out of 5 by from Getting Bigger Refund than Competitor I'm getting $500 MORE in refund than with competitor I used last year. I jumped over to Turbo Tax this year due to the problem with submitting my return by E-file (they can't get it to go through and expect me to paper file!) Hoping this E-file goes through smoothly. If so, I'm not going back for these two reasons alone
Date published: 2021-02-23
Rated 5 out of 5 by from Very easy to navigate Very easy program to navigate easy to follow instructions given by program
Date published: 2021-02-23
Rated 4 out of 5 by from User friendly guidance The online service is very user-friendly and provides helpful information when looking for eligible tax deductions and credits.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Awsome. I have been using this for years and love it also and love the fact of having a pro to help it is well worth it.
Date published: 2021-02-23
Rated 1 out of 5 by from My Last Year Filing With TurboTax Charged $120 to file federal and 2 state taxes. Absolutely ridiculous price model when H&R Block allows you to file for 60$ total, no matter how many states you file.
Date published: 2021-02-23
Rated 2 out of 5 by from Gets You Through It, Tries to Upsell You Hard to get help unless you get "upgrades" into MAX/Premier, etc. I even purchased Deluxe but it still couldn't help me file all of my forms. It offered to upgrade me into a higher tier of TurboTax where it can handle that form. I didn't want to pay so it didn't let me e-file, thus had to print out my form and now am sending it through mail.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12411