TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Never again! I've used every tax site over the years since I started doing my own taxes about 14 years ago. I settled on turbo tax several years ago because it was easy & seemed to be accurate. They NEVER get my resident state correct so I've always used the state's site & gotten back a lot more that turbo tax figures. This year I was in a crunch to get them done on time. Not only do I have to pay my state a substantial amount, the ease of use is gone. The site keeps forgetting my password. I've had to close out & come back a few times. EVERY time, instead of just going back to where I left off, I have to through all these unnecessary steps to get back to where I was. And the price to file? Way too high in my opinion. This is the last year turbo tax. See you.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome Easily understandable. Explained everything in detail! East to complete.
Date published: 2023-04-18
Rated 2 out of 5 by from Too expensive and not open to customers Very frustrating to be blocked from schedules and forms until you pay. Price hikes are outrageous year to year. Inundates you with attempts to sell you more software or services. I will find another provider.
Date published: 2023-04-18
Rated 4 out of 5 by from Easy Turbo Tax is good for me, i plug in the information and go....
Date published: 2023-04-18
Rated 5 out of 5 by from Very productive and efficient. I am very grateful Great and informative I would recommend that you use the site for your own personal use 👍
Date published: 2023-04-18
Rated 5 out of 5 by from Easy use Better than going out to do them or paying a professional
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax is Good I like Turbo Tax, but the live expert has nothing of experts. They made several mistakes in the information that they are giving me, Last year where awful and so was this year. I ended up finding the law and how to apply it. I do not trust them at all.
Date published: 2023-04-18
Rated 1 out of 5 by from Consistently Bad I don't like the software. I find it to contain many calculation and form errors. It's the means to an end (file my taxes).
Date published: 2023-04-18
Rated 4 out of 5 by from Worked Great First time user. Quick and Easy interface but sometimes I was a bit confused. Still a fantastic program.
Date published: 2023-04-18
Rated 4 out of 5 by from Still needs some convenience tools ..... I have requested this numerous times - will try again. We like to see if "Married Filing Jointly" is best for us each year, or "Married Filing Separately" might be better. With your current software - we are forced to create 3 separate returns - having to enter all of the required information in 3 times - very tedious and time consuming. Why not offer a tool where we enter all the required information JUST ONCE - into a "Married Filing Jointly" return - and then at the end display a question like: "Would you like to see your results if you filed "Married Filling Separately"?? The mathematics should be easy to work out and just split the deductions 50-50. Would sure save a lot of time Next. why do you force users to print the entire return with all the worksheets, etc., just to get to the page where we are offered the opportunity to save the return as a PDF file and store it wherever we wish to??? I "E-File" both my Federal and State returns - I have no desire to waste printer ink and paper printing off all those forms, etc. just to get to the necessary page to save my returns as PDF files!!! It's ridiculous!!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1242
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Never again! I've used every tax site over the years since I started doing my own taxes about 14 years ago. I settled on turbo tax several years ago because it was easy & seemed to be accurate. They NEVER get my resident state correct so I've always used the state's site & gotten back a lot more that turbo tax figures. This year I was in a crunch to get them done on time. Not only do I have to pay my state a substantial amount, the ease of use is gone. The site keeps forgetting my password. I've had to close out & come back a few times. EVERY time, instead of just going back to where I left off, I have to through all these unnecessary steps to get back to where I was. And the price to file? Way too high in my opinion. This is the last year turbo tax. See you.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome Easily understandable. Explained everything in detail! East to complete.
Date published: 2023-04-18
Rated 2 out of 5 by from Too expensive and not open to customers Very frustrating to be blocked from schedules and forms until you pay. Price hikes are outrageous year to year. Inundates you with attempts to sell you more software or services. I will find another provider.
Date published: 2023-04-18
Rated 4 out of 5 by from Easy Turbo Tax is good for me, i plug in the information and go....
Date published: 2023-04-18
Rated 5 out of 5 by from Very productive and efficient. I am very grateful Great and informative I would recommend that you use the site for your own personal use 👍
Date published: 2023-04-18
Rated 5 out of 5 by from Easy use Better than going out to do them or paying a professional
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax is Good I like Turbo Tax, but the live expert has nothing of experts. They made several mistakes in the information that they are giving me, Last year where awful and so was this year. I ended up finding the law and how to apply it. I do not trust them at all.
Date published: 2023-04-18
Rated 1 out of 5 by from Consistently Bad I don't like the software. I find it to contain many calculation and form errors. It's the means to an end (file my taxes).
Date published: 2023-04-18
Rated 4 out of 5 by from Worked Great First time user. Quick and Easy interface but sometimes I was a bit confused. Still a fantastic program.
Date published: 2023-04-18
Rated 4 out of 5 by from Still needs some convenience tools ..... I have requested this numerous times - will try again. We like to see if "Married Filing Jointly" is best for us each year, or "Married Filing Separately" might be better. With your current software - we are forced to create 3 separate returns - having to enter all of the required information in 3 times - very tedious and time consuming. Why not offer a tool where we enter all the required information JUST ONCE - into a "Married Filing Jointly" return - and then at the end display a question like: "Would you like to see your results if you filed "Married Filling Separately"?? The mathematics should be easy to work out and just split the deductions 50-50. Would sure save a lot of time Next. why do you force users to print the entire return with all the worksheets, etc., just to get to the page where we are offered the opportunity to save the return as a PDF file and store it wherever we wish to??? I "E-File" both my Federal and State returns - I have no desire to waste printer ink and paper printing off all those forms, etc. just to get to the necessary page to save my returns as PDF files!!! It's ridiculous!!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1242