TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from 2023 Tax return Turbo tax was easy, informative and any questions I had it was easy to get help.
Date published: 2023-02-17
Rated 5 out of 5 by from Love using Turbo Tax I have used Turbo Tax for several years. Not only is it very easy to use, as it walks you through EVERY step. You also have access to all of your returns in one place after you file by simply logging back in.
Date published: 2023-02-17
Rated 4 out of 5 by from Turbo Tax is helpful I thankful for the Jackeline good help to do our taxes
Date published: 2023-02-17
Rated 5 out of 5 by from great very easy to use; will definitely use it again. thank you
Date published: 2023-02-17
Rated 3 out of 5 by from Sherman Was Excellent Was having an issue with the 1099-INT portion but Sherman called me back. Very patient understanding and helped me finish up filing
Date published: 2023-02-17
Rated 5 out of 5 by from Friendly staff Cynthia was very friendly and knowledgeable and was able to resolve my questions very well
Date published: 2023-02-17
Rated 1 out of 5 by from Too many extra fees They should change their name to TurboTaxNickelandDime because that's exactly what they do throughout the process. You think you skipped all of it, then at the end, there's another $40 fee to get your refund.
Date published: 2023-02-17
Rated 5 out of 5 by from Very easy Quick and easy thank you. I really wish this part wasn't so long.
Date published: 2023-02-17
Rated 5 out of 5 by from Great service!!! The experts were all very respectful and helpful!!
Date published: 2023-02-17
Rated 1 out of 5 by from charged me for deluxe anyway I kept clicking not to add deluxe but I ended up getting charged for it anyway. Federal return was supposed to be free.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12406
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 2023 Tax return Turbo tax was easy, informative and any questions I had it was easy to get help.
Date published: 2023-02-17
Rated 5 out of 5 by from Love using Turbo Tax I have used Turbo Tax for several years. Not only is it very easy to use, as it walks you through EVERY step. You also have access to all of your returns in one place after you file by simply logging back in.
Date published: 2023-02-17
Rated 4 out of 5 by from Turbo Tax is helpful I thankful for the Jackeline good help to do our taxes
Date published: 2023-02-17
Rated 5 out of 5 by from great very easy to use; will definitely use it again. thank you
Date published: 2023-02-17
Rated 3 out of 5 by from Sherman Was Excellent Was having an issue with the 1099-INT portion but Sherman called me back. Very patient understanding and helped me finish up filing
Date published: 2023-02-17
Rated 5 out of 5 by from Friendly staff Cynthia was very friendly and knowledgeable and was able to resolve my questions very well
Date published: 2023-02-17
Rated 1 out of 5 by from Too many extra fees They should change their name to TurboTaxNickelandDime because that's exactly what they do throughout the process. You think you skipped all of it, then at the end, there's another $40 fee to get your refund.
Date published: 2023-02-17
Rated 5 out of 5 by from Very easy Quick and easy thank you. I really wish this part wasn't so long.
Date published: 2023-02-17
Rated 5 out of 5 by from Great service!!! The experts were all very respectful and helpful!!
Date published: 2023-02-17
Rated 1 out of 5 by from charged me for deluxe anyway I kept clicking not to add deluxe but I ended up getting charged for it anyway. Federal return was supposed to be free.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12406