TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Turbo Tax doesn't ask enough questions. Turbo tax premier is simple enough for simple tax returns but is sorely lacking when it comes to asking questions that may benefit the taxpayer/filer specifically when it comes to filing traditional IRA information. Non-deductible contributions to a trad. IRA is not even mentioned until the tax payer prompts a form 8606 from the available forms. I will bet that this oversite has cost many a filer. Who knows what else may apply to and individual when using TT to file personal tax forms.
Date published: 2022-03-20
Rated 5 out of 5 by from Another year down Worked great, walk through was simple and easy to understand
Date published: 2022-03-20
Rated 5 out of 5 by from Best tool to file taxes Turbo tax is awesome and a very helpful tool. Thanks Turbo tax
Date published: 2022-03-20
Rated 5 out of 5 by from Love this software I do my entire family's taxes with this software. It's so easy when I'm walked through each step.
Date published: 2022-03-20
Rated 5 out of 5 by from Such a great service They make everything easy and walk you through it. Never using another company again.
Date published: 2022-03-20
Rated 4 out of 5 by from TurboTax - Know Your Business I made income in three States with at least 5 Businesses, and you must know what you are doing. All these will fit together, but errors can easily be made if you don't have experience. I am 98% certain I have not made an Error but it was like pulling teeth - sometimes it was a BEAR! And I am sorry to say TT did not catch them. But it came out appropriately and I think all got paid what was their just due.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax was easy This was my first time doing taxes on my own and it was easier than I thought with the guide of Turbotax.
Date published: 2022-03-20
Rated 4 out of 5 by from Easy and Quick Very quick and easy to understand instructions and directions
Date published: 2022-03-20
Rated 5 out of 5 by from Easy and straight forward Easy to use and first time doing my corporation taxes and it was simple with turbo tax
Date published: 2022-03-20
Rated 1 out of 5 by from I had a bad experience My tax expert was great, it just takes a while. I started the process in the beginning of February and just finished in March. They take a while to respond. I think it was just bad luck for me because my friends had quicker responses from theirs then I did. The review took so long as well at the end. I kept having to ask for updates.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 12397
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax doesn't ask enough questions. Turbo tax premier is simple enough for simple tax returns but is sorely lacking when it comes to asking questions that may benefit the taxpayer/filer specifically when it comes to filing traditional IRA information. Non-deductible contributions to a trad. IRA is not even mentioned until the tax payer prompts a form 8606 from the available forms. I will bet that this oversite has cost many a filer. Who knows what else may apply to and individual when using TT to file personal tax forms.
Date published: 2022-03-20
Rated 5 out of 5 by from Another year down Worked great, walk through was simple and easy to understand
Date published: 2022-03-20
Rated 5 out of 5 by from Best tool to file taxes Turbo tax is awesome and a very helpful tool. Thanks Turbo tax
Date published: 2022-03-20
Rated 5 out of 5 by from Love this software I do my entire family's taxes with this software. It's so easy when I'm walked through each step.
Date published: 2022-03-20
Rated 5 out of 5 by from Such a great service They make everything easy and walk you through it. Never using another company again.
Date published: 2022-03-20
Rated 4 out of 5 by from TurboTax - Know Your Business I made income in three States with at least 5 Businesses, and you must know what you are doing. All these will fit together, but errors can easily be made if you don't have experience. I am 98% certain I have not made an Error but it was like pulling teeth - sometimes it was a BEAR! And I am sorry to say TT did not catch them. But it came out appropriately and I think all got paid what was their just due.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax was easy This was my first time doing taxes on my own and it was easier than I thought with the guide of Turbotax.
Date published: 2022-03-20
Rated 4 out of 5 by from Easy and Quick Very quick and easy to understand instructions and directions
Date published: 2022-03-20
Rated 5 out of 5 by from Easy and straight forward Easy to use and first time doing my corporation taxes and it was simple with turbo tax
Date published: 2022-03-20
Rated 1 out of 5 by from I had a bad experience My tax expert was great, it just takes a while. I started the process in the beginning of February and just finished in March. They take a while to respond. I think it was just bad luck for me because my friends had quicker responses from theirs then I did. The review took so long as well at the end. I kept having to ask for updates.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 12397