TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy, fast and convenient Easy and fast. Help is always there when you need it.
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo is Absolutely Awesome!! I truly Recommend Turbo Tax online to do your taxes ,so Wonderful
Date published: 2022-02-15
Rated 5 out of 5 by from easy to use love how easy it is to use and if you have a question the search bar takes you right to it.
Date published: 2022-02-15
Rated 4 out of 5 by from Turbotax is great. Very quickly finished in 15 min. Maybe, also in next year, I will come back again.
Date published: 2022-02-15
Rated 5 out of 5 by from Awesiome very easy to use. Made doing my taxes stress free.
Date published: 2022-02-15
Rated 4 out of 5 by from TuboTax experts are awesome I'm very new to the tax world. The step by step guides you through easily for the most part. When it gets confusing, the experts are very knowledgeable & patient.
Date published: 2022-02-15
Rated 5 out of 5 by from TurboTax is the best I had the best service my helper was very professional
Date published: 2022-02-15
Rated 5 out of 5 by from amazing easy and very comprehensive. files right away. loving this
Date published: 2022-02-15
Rated 1 out of 5 by from Took a lot longer than anticipated I was disappointed in the poor documentation and the very exasperating search site. As I have requested previously in my reviews, every box that makes up a 1099-DIV and 1099-INT should be represented in step by step template. In addition, customers should not have to use Google to look up how to manipulate TurboTax Business. All I wanted to find out was "what's box 2f in a 1099-DIV report?" Looked for it using the TurboTax Business application's "Search" for 30 minutes, never found it..... Went to Google, within 3 minutes, answered. I summarized my 1099-B transactions, at the time there was a link which provided instructions for sending the background information to IRS. As I recall, the information I read said it would be repeated at the end of my filing process. It was not. After searching TurboTax Business application and the TurboTax Search engine for over an hour, I never found the information again. Even Google took over 15 minutes before I could capture a TurboTax thread which addressed this IRS requirement. I would have had to start all over and generate a new Form 1041 to get back to that link which only appears when you answer the question "Do you want to summarize your 1099-B transactions?" Even the "Error Check" process does not tell you how to fix the error or even what it is. Again, disappointed with my $160 investment in the gold-plated version of TurboTax. I wanted to send this, what I consider to be a disappointing review to Customer Service staff privately rather than a public review site, but even that link ended up with, don't write us, call us.....
Date published: 2022-02-15
Rated 4 out of 5 by from TurboTax is super simple! It is super easy to use and totally worth to do it for free.
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12397
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy, fast and convenient Easy and fast. Help is always there when you need it.
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo is Absolutely Awesome!! I truly Recommend Turbo Tax online to do your taxes ,so Wonderful
Date published: 2022-02-15
Rated 5 out of 5 by from easy to use love how easy it is to use and if you have a question the search bar takes you right to it.
Date published: 2022-02-15
Rated 4 out of 5 by from Turbotax is great. Very quickly finished in 15 min. Maybe, also in next year, I will come back again.
Date published: 2022-02-15
Rated 5 out of 5 by from Awesiome very easy to use. Made doing my taxes stress free.
Date published: 2022-02-15
Rated 4 out of 5 by from TuboTax experts are awesome I'm very new to the tax world. The step by step guides you through easily for the most part. When it gets confusing, the experts are very knowledgeable & patient.
Date published: 2022-02-15
Rated 5 out of 5 by from TurboTax is the best I had the best service my helper was very professional
Date published: 2022-02-15
Rated 5 out of 5 by from amazing easy and very comprehensive. files right away. loving this
Date published: 2022-02-15
Rated 1 out of 5 by from Took a lot longer than anticipated I was disappointed in the poor documentation and the very exasperating search site. As I have requested previously in my reviews, every box that makes up a 1099-DIV and 1099-INT should be represented in step by step template. In addition, customers should not have to use Google to look up how to manipulate TurboTax Business. All I wanted to find out was "what's box 2f in a 1099-DIV report?" Looked for it using the TurboTax Business application's "Search" for 30 minutes, never found it..... Went to Google, within 3 minutes, answered. I summarized my 1099-B transactions, at the time there was a link which provided instructions for sending the background information to IRS. As I recall, the information I read said it would be repeated at the end of my filing process. It was not. After searching TurboTax Business application and the TurboTax Search engine for over an hour, I never found the information again. Even Google took over 15 minutes before I could capture a TurboTax thread which addressed this IRS requirement. I would have had to start all over and generate a new Form 1041 to get back to that link which only appears when you answer the question "Do you want to summarize your 1099-B transactions?" Even the "Error Check" process does not tell you how to fix the error or even what it is. Again, disappointed with my $160 investment in the gold-plated version of TurboTax. I wanted to send this, what I consider to be a disappointing review to Customer Service staff privately rather than a public review site, but even that link ended up with, don't write us, call us.....
Date published: 2022-02-15
Rated 4 out of 5 by from TurboTax is super simple! It is super easy to use and totally worth to do it for free.
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12397