TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Endless Looping Your program is good - especially for those who struggle with taxes or do not fully understand how to file - with the singluar exception of endless looping at the Reviews. When finished with filling out all the information and you get to the end review, the program takes you back to the start of your tax forms and asks you to verify or go over the information. REPEATEDLY, with no fix and the only suggestion from support being to upgrade to Pro or Turbo for an Live Assist - which hold no answers and assure you they are working to fix that bit. A bit annoying, really. But beyond that, it is a decent program.
Date published: 2023-02-18
Rated 5 out of 5 by from I always use Turbo Tax !!! Very easy to file with them and very self explanatory!!! Just sent them out and I'm happy with my return this year,
Date published: 2023-02-18
Rated 5 out of 5 by from Another satisfied customer TurboTax makes this process so easy to follow. I will continue using TurboTax for the foreseeable future.
Date published: 2023-02-18
Rated 5 out of 5 by from Pretty Gude product The product is very nicely designed. I liked how there would be more realistic questions about what I did or didn't need, then it would go into the more specifics. Very clean UI. Nice affordances to tell me what each button did. Easy to see how far along I am in the process and could easily go back. Each one of the professionals that I interacted with was very helpful and kind.
Date published: 2023-02-18
Rated 5 out of 5 by from Awesome program Great app, easy to work with and all the help I can get
Date published: 2023-02-18
Rated 4 out of 5 by from Easy Tax Prep Everything was easy to walk through and was able to have support from professionals if needed.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbotax is awesome! Karen my live expert was Awesome! She walked me through everything with calmness and patience. She was very knowledgeable and polite. Thank you Karen, you're the Best!
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax Is Awesome!!!!!!! Always liked when you made an error, they will let you know and recheck it !!!!
Date published: 2023-02-18
Rated 5 out of 5 by from Awesome Great service, well knowledgeable…………………………:..:::::
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo tax used every year. Very few problems. Need to be more forceful about checking on non-taxed retirement income. I knew mine should not be taxed (Alabama), which is the only reason i saw the button to make it so. I would have though turbo tax would know which are taxed and which are not, but no biggie.
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12395
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Endless Looping Your program is good - especially for those who struggle with taxes or do not fully understand how to file - with the singluar exception of endless looping at the Reviews. When finished with filling out all the information and you get to the end review, the program takes you back to the start of your tax forms and asks you to verify or go over the information. REPEATEDLY, with no fix and the only suggestion from support being to upgrade to Pro or Turbo for an Live Assist - which hold no answers and assure you they are working to fix that bit. A bit annoying, really. But beyond that, it is a decent program.
Date published: 2023-02-18
Rated 5 out of 5 by from I always use Turbo Tax !!! Very easy to file with them and very self explanatory!!! Just sent them out and I'm happy with my return this year,
Date published: 2023-02-18
Rated 5 out of 5 by from Another satisfied customer TurboTax makes this process so easy to follow. I will continue using TurboTax for the foreseeable future.
Date published: 2023-02-18
Rated 5 out of 5 by from Pretty Gude product The product is very nicely designed. I liked how there would be more realistic questions about what I did or didn't need, then it would go into the more specifics. Very clean UI. Nice affordances to tell me what each button did. Easy to see how far along I am in the process and could easily go back. Each one of the professionals that I interacted with was very helpful and kind.
Date published: 2023-02-18
Rated 5 out of 5 by from Awesome program Great app, easy to work with and all the help I can get
Date published: 2023-02-18
Rated 4 out of 5 by from Easy Tax Prep Everything was easy to walk through and was able to have support from professionals if needed.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbotax is awesome! Karen my live expert was Awesome! She walked me through everything with calmness and patience. She was very knowledgeable and polite. Thank you Karen, you're the Best!
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax Is Awesome!!!!!!! Always liked when you made an error, they will let you know and recheck it !!!!
Date published: 2023-02-18
Rated 5 out of 5 by from Awesome Great service, well knowledgeable…………………………:..:::::
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo tax used every year. Very few problems. Need to be more forceful about checking on non-taxed retirement income. I knew mine should not be taxed (Alabama), which is the only reason i saw the button to make it so. I would have though turbo tax would know which are taxed and which are not, but no biggie.
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12395