TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 3 out of 5 by from Turbo Tax not as good as it was in previous years I have used Turbo Tax for more years than I can remember, and this years changes they made were not good ones in my opinion. The Q and A section was horrible. In years past you could see answers from real people not a robot! I tried to talk to a real person and it timed me out before I sent my question and never let me try again. I won't be surprised if I'm audited this year.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is the way to go! Its easy, its helpful, anyone can do it! I've used turbo tax since I was 16 years old. Its the only way to go!
Date published: 2021-02-24
Rated 3 out of 5 by from It was okay Turbotax helped me file, but made me pay $80 for a single piece of paper to file it. Not bad, but I think it's unnecessary.
Date published: 2021-02-24
Rated 5 out of 5 by from Very easy for first time filers It was very fast and easy to complete taxes as a first time filer
Date published: 2021-02-24
Rated 5 out of 5 by from VERY HELPFUL 1ST TIME USER AND I VERY SATISFIED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 33
Date published: 2021-02-24
Rated 5 out of 5 by from Been using for years Love the ease of this product. Breeze right through and any questions are answered simply and quickly
Date published: 2021-02-24
Rated 5 out of 5 by from Fantastic Been using it for years and they store all of the years on here.
Date published: 2021-02-24
Rated 5 out of 5 by from Thank you for walking me through the process I was amazed how easy TurboTax made filing my income tax return. That is why I keep coming back year after year. The customer service representative I had a live chat with was very patient with me and addressed all of my concerns. Thank you!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is just plain easy! I used an accountant for 35 years. This makes tax preparation very easy with the current approach to tax filing. A couple of times I needed to reach out to a live expert. With screen sharing available, the two questions that arose were rapidly resolved.Much of the data is auto uploaded so there is not much data entry, even if you try to explore more than the basic deduction.
Date published: 2021-02-24
Rated 4 out of 5 by from TurboTax. Dependable and convenient. I'm never quite sure what's going on but they make the process easy. I rarely have issues inputting or submitting my returns. There were a few hiccups this year but that's to be expected.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12393
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax not as good as it was in previous years I have used Turbo Tax for more years than I can remember, and this years changes they made were not good ones in my opinion. The Q and A section was horrible. In years past you could see answers from real people not a robot! I tried to talk to a real person and it timed me out before I sent my question and never let me try again. I won't be surprised if I'm audited this year.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is the way to go! Its easy, its helpful, anyone can do it! I've used turbo tax since I was 16 years old. Its the only way to go!
Date published: 2021-02-24
Rated 3 out of 5 by from It was okay Turbotax helped me file, but made me pay $80 for a single piece of paper to file it. Not bad, but I think it's unnecessary.
Date published: 2021-02-24
Rated 5 out of 5 by from Very easy for first time filers It was very fast and easy to complete taxes as a first time filer
Date published: 2021-02-24
Rated 5 out of 5 by from VERY HELPFUL 1ST TIME USER AND I VERY SATISFIED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 33
Date published: 2021-02-24
Rated 5 out of 5 by from Been using for years Love the ease of this product. Breeze right through and any questions are answered simply and quickly
Date published: 2021-02-24
Rated 5 out of 5 by from Fantastic Been using it for years and they store all of the years on here.
Date published: 2021-02-24
Rated 5 out of 5 by from Thank you for walking me through the process I was amazed how easy TurboTax made filing my income tax return. That is why I keep coming back year after year. The customer service representative I had a live chat with was very patient with me and addressed all of my concerns. Thank you!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is just plain easy! I used an accountant for 35 years. This makes tax preparation very easy with the current approach to tax filing. A couple of times I needed to reach out to a live expert. With screen sharing available, the two questions that arose were rapidly resolved.Much of the data is auto uploaded so there is not much data entry, even if you try to explore more than the basic deduction.
Date published: 2021-02-24
Rated 4 out of 5 by from TurboTax. Dependable and convenient. I'm never quite sure what's going on but they make the process easy. I rarely have issues inputting or submitting my returns. There were a few hiccups this year but that's to be expected.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12393