TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
TurboTax Sucks 69 from
TurboTax is terrible.
I had an awful experience. The system is glitchy on the the iPhone app, it took 3 days while it takes 20 minute with a CPA. My review summary says I only owe $15.00 but my actually return has me owing $158.00. They told me it would be free up until it was time to checkout, my tax expert had to give me a code just to get the price that I was told I would get the entire time. It was truly an awful experience and I will never use again nor will I ever recommend to anyone.
Date published: 2022-03-03
Rated 5 out of 5 by
Lexxxx09 from
It was a great experience
Caroline was great she helped me get the most money I could from my taxes
Date published: 2022-03-03
Rated 5 out of 5 by
Amestep from
Great!!
Would file from here again, quick and easy, made everything very easy to understand
Date published: 2022-03-03
Rated 5 out of 5 by
izzyb919 from
Clint was GREAT
Clint was wonderful he helped me with everything!!
Date published: 2022-03-03
Rated 5 out of 5 by
WLLU from
EASY, EASY, EASY!!!
Turbo Tax works awesome! Saved me time and money! Definitely recommend!
Date published: 2022-03-03
Rated 5 out of 5 by
Nan57 from
Turbo Tax is Outstanding
I have used Turbo tax for years and years. In every situation it has come through for me addressing every question and making paying taxes actually a fun thing to do. Who knew!
Date published: 2022-03-03
Rated 4 out of 5 by
100northwest from
Its fine
It was easy. Marc was great. I dont know what else you want here.
Date published: 2022-03-03
Rated 5 out of 5 by
Brenna Rose from
Turbo Tax is so easy to use!
Product options are great & only introduced if they are needed or may be beneficial to the customer. Easy to use assistance options & explanations listed are very detailed and helpful.
Date published: 2022-03-03
Rated 4 out of 5 by
JWM0 from
Concerned
I was to rec a 20.00 discount for filing via USAA and didn't rec ?
Date published: 2022-03-03
Rated 5 out of 5 by
null from
Love Turbo Tax
It's always so easy to use, especially after the first year. The second year it automatically inputs all the info that doesn't change from year to year. I can usually get my taxes done in less than an hour.
All TurboTax® Offerings Reviews - Page 12388
Date published: 2022-03-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
TurboTax Sucks 69 from
TurboTax is terrible.
I had an awful experience. The system is glitchy on the the iPhone app, it took 3 days while it takes 20 minute with a CPA. My review summary says I only owe $15.00 but my actually return has me owing $158.00. They told me it would be free up until it was time to checkout, my tax expert had to give me a code just to get the price that I was told I would get the entire time. It was truly an awful experience and I will never use again nor will I ever recommend to anyone.
Date published: 2022-03-03
Rated 5 out of 5 by
Lexxxx09 from
It was a great experience
Caroline was great she helped me get the most money I could from my taxes
Date published: 2022-03-03
Rated 5 out of 5 by
Amestep from
Great!!
Would file from here again, quick and easy, made everything very easy to understand
Date published: 2022-03-03
Rated 5 out of 5 by
izzyb919 from
Clint was GREAT
Clint was wonderful he helped me with everything!!
Date published: 2022-03-03
Rated 5 out of 5 by
WLLU from
EASY, EASY, EASY!!!
Turbo Tax works awesome! Saved me time and money! Definitely recommend!
Date published: 2022-03-03
Rated 5 out of 5 by
Nan57 from
Turbo Tax is Outstanding
I have used Turbo tax for years and years. In every situation it has come through for me addressing every question and making paying taxes actually a fun thing to do. Who knew!
Date published: 2022-03-03
Rated 4 out of 5 by
100northwest from
Its fine
It was easy. Marc was great. I dont know what else you want here.
Date published: 2022-03-03
Rated 5 out of 5 by
Brenna Rose from
Turbo Tax is so easy to use!
Product options are great & only introduced if they are needed or may be beneficial to the customer. Easy to use assistance options & explanations listed are very detailed and helpful.
Date published: 2022-03-03
Rated 4 out of 5 by
JWM0 from
Concerned
I was to rec a 20.00 discount for filing via USAA and didn't rec ?
Date published: 2022-03-03
Rated 5 out of 5 by
null from
Love Turbo Tax
It's always so easy to use, especially after the first year. The second year it automatically inputs all the info that doesn't change from year to year. I can usually get my taxes done in less than an hour.
All TurboTax® Offerings Reviews - Page 12388
Date published: 2022-03-03