TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Great Software Works well for what it is supposed to do. Can be a little clunky and confusing at times.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo Tax is wonderful It was great. would recommend it to anyone. It was easy to use.
Date published: 2023-02-17
Rated 4 out of 5 by from Quicker and easier than paper!! Most of the return was easy. Only hick-up was with 1099-S. Had to use the search engine to find information for sale of primary residence. This required back tracking to remove the 1099-S. There was no prompt asking if the 1099-S was primary residence or second home. Otherwise it was merely a matter of me identifying the correct information.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo Tax made filing easy I was very nervous to do my own taxes for the first time in many years. Turbo tax made it easy and when I struggled with something they had answers and explanations available and easy to understand.
Date published: 2023-02-17
Rated 5 out of 5 by from Helpful! The representative Marylin was super nice and helpful. She deserves a promotion. Some of the questions about moving to AZ and my stock trading were way too confusing and repetitive. Pricing was more than expected too.
Date published: 2023-02-17
Rated 5 out of 5 by from Love Turbo !!! Love turbo. Always on time and have the most advanced systems.
Date published: 2023-02-17
Rated 4 out of 5 by from Easy to use but costs more than advertised Very easy to enter all forms by pulling directly from banks etc. or uploading pdfs. Very difficult to downgrade to a less expensive product, and "partner discounts" don't work.
Date published: 2023-02-17
Rated 5 out of 5 by from Why would you anything else? TurboTax is even better this year. it imports old numbers, makes numerous suggestions and has turned a nightmare week of the old days into less than 1.5 hours of work
Date published: 2023-02-17
Rated 5 out of 5 by from Honestly so nice Chats are hit or miss sometimes, but today they seamless integration from a UX standpoint was really stellar. I knew it would be a screen share thing but it was simple to use and my chat assistant was really knowledgable. We were able to get my return fixed and filed! so easy!
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo is awesome! I was fast easy to understand! Turbo is the best way to great my tax's do.! See you again for TurboTax. 2023!
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12387
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great Software Works well for what it is supposed to do. Can be a little clunky and confusing at times.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo Tax is wonderful It was great. would recommend it to anyone. It was easy to use.
Date published: 2023-02-17
Rated 4 out of 5 by from Quicker and easier than paper!! Most of the return was easy. Only hick-up was with 1099-S. Had to use the search engine to find information for sale of primary residence. This required back tracking to remove the 1099-S. There was no prompt asking if the 1099-S was primary residence or second home. Otherwise it was merely a matter of me identifying the correct information.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo Tax made filing easy I was very nervous to do my own taxes for the first time in many years. Turbo tax made it easy and when I struggled with something they had answers and explanations available and easy to understand.
Date published: 2023-02-17
Rated 5 out of 5 by from Helpful! The representative Marylin was super nice and helpful. She deserves a promotion. Some of the questions about moving to AZ and my stock trading were way too confusing and repetitive. Pricing was more than expected too.
Date published: 2023-02-17
Rated 5 out of 5 by from Love Turbo !!! Love turbo. Always on time and have the most advanced systems.
Date published: 2023-02-17
Rated 4 out of 5 by from Easy to use but costs more than advertised Very easy to enter all forms by pulling directly from banks etc. or uploading pdfs. Very difficult to downgrade to a less expensive product, and "partner discounts" don't work.
Date published: 2023-02-17
Rated 5 out of 5 by from Why would you anything else? TurboTax is even better this year. it imports old numbers, makes numerous suggestions and has turned a nightmare week of the old days into less than 1.5 hours of work
Date published: 2023-02-17
Rated 5 out of 5 by from Honestly so nice Chats are hit or miss sometimes, but today they seamless integration from a UX standpoint was really stellar. I knew it would be a screen share thing but it was simple to use and my chat assistant was really knowledgable. We were able to get my return fixed and filed! so easy!
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo is awesome! I was fast easy to understand! Turbo is the best way to great my tax's do.! See you again for TurboTax. 2023!
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12387