TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 4 out of 5 by from Turbo Tax is very helpfiul I am a big fan of Turbo Tax. Very helpful. I wish it had a method where I can ask the software to focus on a certain section or issue and go directly there. For example, if I inherited something, the software may not address, then I could type in "inheritance" or "beneficiary" and it would take me to the appropriate tax location or form.
Date published: 2021-02-24
Rated 5 out of 5 by from turbo has you covered So great easy to use.. Great platform thank you 5 stars
Date published: 2021-02-24
Rated 5 out of 5 by from The way to go I've been using TurboTax with the help of my son for the last few years and it has made taxes much easier and I've got the utmost best returns in this time.
Date published: 2021-02-24
Rated 1 out of 5 by from Wasn't free They said it would be free it wasn't. So if you think it's free its not
Date published: 2021-02-24
Rated 5 out of 5 by from Excellent Easy to use Able to start and stop as information comes in
Date published: 2021-02-24
Rated 3 out of 5 by from GOOD PROGRAM WATCH UPGRADES TURBO TAX IS GOOD SOFTWARE AND MAKES TAXES EASY TO UNDERSTAND. BUT IT GETS BETTER EVERY YEAR AT HIDING THE BASIC PACKAGES, MAKING A $40-$50 PROGAM COST $90+
Date published: 2021-02-24
Rated 1 out of 5 by from Waste of Time I had to redo my taxes twice because of buggy software and errors. Overall took me 7-8 hours when it should have taken 2 hours. Then I had to pay for the terrible service. This will be the last time I use TurboTax.
Date published: 2021-02-24
Rated 5 out of 5 by from TURBO TAX IS AWESOME! THE HELPER EXPERT PATRICIA I HAD HELPING ME WAS BEYOND A+++ THATS WHAT I WAS LOOKING FOR SHE WAS ALL I NEEDED IT! PATRICIA ANSWER ALL MY QUESTIONS WITH DETAILED. MORE THAN 1 1/2 HOUR ON THE PHON EVERY PATIENT,VERY KNOWLEDGEABLE,BEYOND SATISFIED!! WE NEED MORE PEOPLE LIKE HER! Patricia should be recognized because of people like her, and customer service she offers I will be back next year!!
Date published: 2021-02-24
Rated 5 out of 5 by from turbo tax was very easy and helpful when need very easy to do. so easy a caveman can do it. wouldn't use it anyone else
Date published: 2021-02-24
Rated 2 out of 5 by from First Time Turbo Tax User I loved that Quick Books was transferred to TurboTax without issue. I liked the autobot's responses to most of my questions. However, the "Xbas is too high" was incredibly stressful. There didn't seem to be a clear explanation as to what that is or how to fix it. I could not find the section on the platform to actually make the changes. The cost of TurboTax was higher than I ever paid with HR Block. All in all, I will most likely return to HR Block next year because there wasn't a large enough difference to justify the cost of TurboTax.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12375
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is very helpfiul I am a big fan of Turbo Tax. Very helpful. I wish it had a method where I can ask the software to focus on a certain section or issue and go directly there. For example, if I inherited something, the software may not address, then I could type in "inheritance" or "beneficiary" and it would take me to the appropriate tax location or form.
Date published: 2021-02-24
Rated 5 out of 5 by from turbo has you covered So great easy to use.. Great platform thank you 5 stars
Date published: 2021-02-24
Rated 5 out of 5 by from The way to go I've been using TurboTax with the help of my son for the last few years and it has made taxes much easier and I've got the utmost best returns in this time.
Date published: 2021-02-24
Rated 1 out of 5 by from Wasn't free They said it would be free it wasn't. So if you think it's free its not
Date published: 2021-02-24
Rated 5 out of 5 by from Excellent Easy to use Able to start and stop as information comes in
Date published: 2021-02-24
Rated 3 out of 5 by from GOOD PROGRAM WATCH UPGRADES TURBO TAX IS GOOD SOFTWARE AND MAKES TAXES EASY TO UNDERSTAND. BUT IT GETS BETTER EVERY YEAR AT HIDING THE BASIC PACKAGES, MAKING A $40-$50 PROGAM COST $90+
Date published: 2021-02-24
Rated 1 out of 5 by from Waste of Time I had to redo my taxes twice because of buggy software and errors. Overall took me 7-8 hours when it should have taken 2 hours. Then I had to pay for the terrible service. This will be the last time I use TurboTax.
Date published: 2021-02-24
Rated 5 out of 5 by from TURBO TAX IS AWESOME! THE HELPER EXPERT PATRICIA I HAD HELPING ME WAS BEYOND A+++ THATS WHAT I WAS LOOKING FOR SHE WAS ALL I NEEDED IT! PATRICIA ANSWER ALL MY QUESTIONS WITH DETAILED. MORE THAN 1 1/2 HOUR ON THE PHON EVERY PATIENT,VERY KNOWLEDGEABLE,BEYOND SATISFIED!! WE NEED MORE PEOPLE LIKE HER! Patricia should be recognized because of people like her, and customer service she offers I will be back next year!!
Date published: 2021-02-24
Rated 5 out of 5 by from turbo tax was very easy and helpful when need very easy to do. so easy a caveman can do it. wouldn't use it anyone else
Date published: 2021-02-24
Rated 2 out of 5 by from First Time Turbo Tax User I loved that Quick Books was transferred to TurboTax without issue. I liked the autobot's responses to most of my questions. However, the "Xbas is too high" was incredibly stressful. There didn't seem to be a clear explanation as to what that is or how to fix it. I could not find the section on the platform to actually make the changes. The cost of TurboTax was higher than I ever paid with HR Block. All in all, I will most likely return to HR Block next year because there wasn't a large enough difference to justify the cost of TurboTax.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12375