TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from easy it's very easy and it is very fast to file just snap a picture and it automatically fills out everything you need done, great job.
Date published: 2021-02-17
Rated 2 out of 5 by from Getting Sloppy The TT app is designed to be streamlined but takes you back through from the beginning anytime you change something f. My state rejected because of a software bug. Constantly trying to upsell extra products and pop ups links to credit karma are not needed. The help line attendant was not trained well and could not answer my simple problem.
Date published: 2021-02-17
Rated 5 out of 5 by from Military Its user friendly, self explanatory. It does not take too much time.
Date published: 2021-02-17
Rated 5 out of 5 by from I loveeeeee TurboTax Thank you so much for making it super easy for filing my taxes. It saved me a trip to the tax places!
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo did a great job It was a crazy year and there were many variables. Turbo helped to make what would have been a VERY painful experience at least manageable and my expert advisor Arthur was wonderful. Thank you Turbo!
Date published: 2021-02-17
Rated 1 out of 5 by from Free Turbo Tax is really "FEE Turbo Tax" 1) I had to use a special version due a handful of stock trades: 110$ 2) I don't have 110$ so I had to pay with my refund which really was my stimulus check that I did not receive: 40$ 3) 150$ fee on a 600$ refund is 25% tax on a stimulus check 4) Not too happy with the overall experience
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax is awesome They walk me through the whole process. They are great
Date published: 2021-02-17
Rated 5 out of 5 by from I love TurboTax I've been using Turbo Tax since 2012 and have never had any issues with it. It's super easy to go through, especially for a young adult who has no idea how to do their taxes. I've been a loyal customer and have a reason for needing to change the way I do my taxes.
Date published: 2021-02-17
Rated 5 out of 5 by from simple and easy turbo tax keeps everything simple and easy to understand.
Date published: 2021-02-17
Rated 2 out of 5 by from State Return Rejected Immediately It's Turbo Tax. Same product every year. Except this year my State return was rejected b/c of a software update required. I did everything in the browser software. Software didn't change anything when I went to fix it. Just refiled and pray it's accepted. Considering I have to pay twice for Turbo Tax State to file in the two states I lived in last year, this is a big let down.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 12373
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from easy it's very easy and it is very fast to file just snap a picture and it automatically fills out everything you need done, great job.
Date published: 2021-02-17
Rated 2 out of 5 by from Getting Sloppy The TT app is designed to be streamlined but takes you back through from the beginning anytime you change something f. My state rejected because of a software bug. Constantly trying to upsell extra products and pop ups links to credit karma are not needed. The help line attendant was not trained well and could not answer my simple problem.
Date published: 2021-02-17
Rated 5 out of 5 by from Military Its user friendly, self explanatory. It does not take too much time.
Date published: 2021-02-17
Rated 5 out of 5 by from I loveeeeee TurboTax Thank you so much for making it super easy for filing my taxes. It saved me a trip to the tax places!
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo did a great job It was a crazy year and there were many variables. Turbo helped to make what would have been a VERY painful experience at least manageable and my expert advisor Arthur was wonderful. Thank you Turbo!
Date published: 2021-02-17
Rated 1 out of 5 by from Free Turbo Tax is really "FEE Turbo Tax" 1) I had to use a special version due a handful of stock trades: 110$ 2) I don't have 110$ so I had to pay with my refund which really was my stimulus check that I did not receive: 40$ 3) 150$ fee on a 600$ refund is 25% tax on a stimulus check 4) Not too happy with the overall experience
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax is awesome They walk me through the whole process. They are great
Date published: 2021-02-17
Rated 5 out of 5 by from I love TurboTax I've been using Turbo Tax since 2012 and have never had any issues with it. It's super easy to go through, especially for a young adult who has no idea how to do their taxes. I've been a loyal customer and have a reason for needing to change the way I do my taxes.
Date published: 2021-02-17
Rated 5 out of 5 by from simple and easy turbo tax keeps everything simple and easy to understand.
Date published: 2021-02-17
Rated 2 out of 5 by from State Return Rejected Immediately It's Turbo Tax. Same product every year. Except this year my State return was rejected b/c of a software update required. I did everything in the browser software. Software didn't change anything when I went to fix it. Just refiled and pray it's accepted. Considering I have to pay twice for Turbo Tax State to file in the two states I lived in last year, this is a big let down.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 12373