TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Simple to use I've been using turbo tax since I was 21. Easy to fill taxes by yourself. Never have any issues.
Date published: 2023-02-01
Rated 5 out of 5 by from Best service!! Their guides ( live help) are amazing!!………………………..
Date published: 2023-02-01
Rated 5 out of 5 by from Awesome!! Easy and Knowledgeable. Made everything simple and easy to understand
Date published: 2023-02-01
Rated 5 out of 5 by from Awesome I am also pleased with the services that Turbo Tax offers.
Date published: 2023-02-01
Rated 1 out of 5 by from not good why did i have to get the deluxe edition of turbotax
Date published: 2023-02-01
Rated 3 out of 5 by from Turbo tax is an good tool to do taxes the software is ok to enter info and easy to work with but some times the questions are confusing. you need to get a 1:1 review with an expert to be 100% review.
Date published: 2023-02-01
Rated 5 out of 5 by from Best Tax Service Being a single parent I am always worrying that I will mess up taxes but not with Turbo tax. 100% easiest to understand service.
Date published: 2023-02-01
Rated 3 out of 5 by from not bad but too many questions it was basiclly the same as h and r just a little less user friendly
Date published: 2023-02-01
Rated 3 out of 5 by from TurboTax is a scam Filing my taxes was easy and quick. However, once I was done, I was told that I needed to upgrade to TurboTax Deluxe for $39. If I did not upgrade, I could not file my taxes. I agreed to upgrade, as $39 is not a bad fee for filing taxes. At "checkout," it was revealed that the $39 I was quoted as the price is actually only for Federal taxes! State taxes is another $39, totalling $78! For that price, I could have just gone to a local H&R Block! I input all information on my own and spent my time filing, so what did TurboTax's automated website dp to earn $79? Then, the option is given to take the money from the tax refund you are estimated, BUT that option is ANOTHER $39! Totalling $117 for me to input & file my own taxes just using their prompts that are the same for each user! I will no longer be using TurboTax after this year.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax is Easy Turbo Tax was very quick and easy to use. Thank you.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 1238
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple to use I've been using turbo tax since I was 21. Easy to fill taxes by yourself. Never have any issues.
Date published: 2023-02-01
Rated 5 out of 5 by from Best service!! Their guides ( live help) are amazing!!………………………..
Date published: 2023-02-01
Rated 5 out of 5 by from Awesome!! Easy and Knowledgeable. Made everything simple and easy to understand
Date published: 2023-02-01
Rated 5 out of 5 by from Awesome I am also pleased with the services that Turbo Tax offers.
Date published: 2023-02-01
Rated 1 out of 5 by from not good why did i have to get the deluxe edition of turbotax
Date published: 2023-02-01
Rated 3 out of 5 by from Turbo tax is an good tool to do taxes the software is ok to enter info and easy to work with but some times the questions are confusing. you need to get a 1:1 review with an expert to be 100% review.
Date published: 2023-02-01
Rated 5 out of 5 by from Best Tax Service Being a single parent I am always worrying that I will mess up taxes but not with Turbo tax. 100% easiest to understand service.
Date published: 2023-02-01
Rated 3 out of 5 by from not bad but too many questions it was basiclly the same as h and r just a little less user friendly
Date published: 2023-02-01
Rated 3 out of 5 by from TurboTax is a scam Filing my taxes was easy and quick. However, once I was done, I was told that I needed to upgrade to TurboTax Deluxe for $39. If I did not upgrade, I could not file my taxes. I agreed to upgrade, as $39 is not a bad fee for filing taxes. At "checkout," it was revealed that the $39 I was quoted as the price is actually only for Federal taxes! State taxes is another $39, totalling $78! For that price, I could have just gone to a local H&R Block! I input all information on my own and spent my time filing, so what did TurboTax's automated website dp to earn $79? Then, the option is given to take the money from the tax refund you are estimated, BUT that option is ANOTHER $39! Totalling $117 for me to input & file my own taxes just using their prompts that are the same for each user! I will no longer be using TurboTax after this year.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax is Easy Turbo Tax was very quick and easy to use. Thank you.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 1238