TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from great great experience with alex who assisted me with all of my questions and helped me sort through all the paperwork
Date published: 2023-02-17
Rated 4 out of 5 by from Quick and Easy I've been using TurboTax for 20 years. It may not be the best tax program, but doing my taxes is simple, so TurboTax meets my needs. The one thing I like most about TurboTax, is that it saves the information entered from the previous year, so that you can compare last year entries with this year entries. Overall the cost is high, but acceptable; the installation is easy; making entries is staight-forward; and the online tax submission is fantastic. The TurboTax program is recommended.
Date published: 2023-02-17
Rated 5 out of 5 by from Tax man I needed to get clarification and I used TurboTax live it was great
Date published: 2023-02-17
Rated 3 out of 5 by from 2022 Turbo Tax I have used TT for over 10 years and this is the worst edition. TT could not download my financial data from Edward Jones, although both EJ and TT verified my user name & password so I had to handjam all data.
Date published: 2023-02-17
Rated 2 out of 5 by from Was charged for State; included in download. Purchased the Turbotax from Amazon. It was supposed to include one free state. Yet, upon completion, I had to pay an extra $20 to e file.
Date published: 2023-02-17
Rated 5 out of 5 by from Fast and easy My first time and it was great easy and self explanatory I definitely rate this a 10 out of 10
Date published: 2023-02-17
Rated 5 out of 5 by from First time user and HAPPY! Chat hep was awesome and very reassuring. I have had tax CPA's do my taxes for years but due to not being able to itemize and fewer investments I thought I would give this a wing myself. Easy and fast.
Date published: 2023-02-17
Rated 5 out of 5 by from Another Year with Turbo Tax I just completed my fourth year with Turbo Tax and it's quick and it's easy. Recommend it to everyone!
Date published: 2023-02-17
Rated 4 out of 5 by from Good except for entering IP Pin and Promotes I have been a long-term user of TurboTax. The application is solid for entering in the average person's income tax information. I have 2 gripes in this version. (1) The entering of the Federal Identity Pin is very obscure under "Other Tax Situations" when this IP Pin is critical for electronic filing. Why not have it part of My Information section? (2) The constant pushing of upgrade version of application that most people do not need and the pushing of Credit Karma when filing. How many times does a user have to say "No Thank You"?
Date published: 2023-02-17
Rated 5 out of 5 by from TurboTax makes the anxiety of filing go away! I love TurboTax. It takes away the anxiety I have when I have to file. The step by steps makes it super easy and fast for me.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12368
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from great great experience with alex who assisted me with all of my questions and helped me sort through all the paperwork
Date published: 2023-02-17
Rated 4 out of 5 by from Quick and Easy I've been using TurboTax for 20 years. It may not be the best tax program, but doing my taxes is simple, so TurboTax meets my needs. The one thing I like most about TurboTax, is that it saves the information entered from the previous year, so that you can compare last year entries with this year entries. Overall the cost is high, but acceptable; the installation is easy; making entries is staight-forward; and the online tax submission is fantastic. The TurboTax program is recommended.
Date published: 2023-02-17
Rated 5 out of 5 by from Tax man I needed to get clarification and I used TurboTax live it was great
Date published: 2023-02-17
Rated 3 out of 5 by from 2022 Turbo Tax I have used TT for over 10 years and this is the worst edition. TT could not download my financial data from Edward Jones, although both EJ and TT verified my user name & password so I had to handjam all data.
Date published: 2023-02-17
Rated 2 out of 5 by from Was charged for State; included in download. Purchased the Turbotax from Amazon. It was supposed to include one free state. Yet, upon completion, I had to pay an extra $20 to e file.
Date published: 2023-02-17
Rated 5 out of 5 by from Fast and easy My first time and it was great easy and self explanatory I definitely rate this a 10 out of 10
Date published: 2023-02-17
Rated 5 out of 5 by from First time user and HAPPY! Chat hep was awesome and very reassuring. I have had tax CPA's do my taxes for years but due to not being able to itemize and fewer investments I thought I would give this a wing myself. Easy and fast.
Date published: 2023-02-17
Rated 5 out of 5 by from Another Year with Turbo Tax I just completed my fourth year with Turbo Tax and it's quick and it's easy. Recommend it to everyone!
Date published: 2023-02-17
Rated 4 out of 5 by from Good except for entering IP Pin and Promotes I have been a long-term user of TurboTax. The application is solid for entering in the average person's income tax information. I have 2 gripes in this version. (1) The entering of the Federal Identity Pin is very obscure under "Other Tax Situations" when this IP Pin is critical for electronic filing. Why not have it part of My Information section? (2) The constant pushing of upgrade version of application that most people do not need and the pushing of Credit Karma when filing. How many times does a user have to say "No Thank You"?
Date published: 2023-02-17
Rated 5 out of 5 by from TurboTax makes the anxiety of filing go away! I love TurboTax. It takes away the anxiety I have when I have to file. The step by steps makes it super easy and fast for me.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12368