TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Turbo tax is so user friendly. I love how easy it is to follow along and have questions answered if needed. This was the first year I had forms 1099-B and I Was sort of confused by the pages. However, turbo tax walked me through step by step and I went from being confused to easily understanding what I needed to do.
Date published: 2022-02-16
Rated 1 out of 5 by from Turbo tax works The process is clear and easy to use. I'm not sure about the continued requests to open an account. That makes me nervous.Snd
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax is always on point and excellent. Superior customer service and awesome privacy service at their highest I'll always use them for my services.
Date published: 2022-02-16
Rated 4 out of 5 by from Well thought out program Over the years the program has progressed. However the price is becoming too much. With cost of living always going up. We poor people need a break.
Date published: 2022-02-16
Rated 5 out of 5 by from I LOVE Turbo Tax! I've been using Turbo Tax for years, and every year their level of customer service gets better. Every single person I've ever dealt with has been extremely friendly, knowledgeable and I always leave the conversation feeling like they went above and beyond the call of duty. Great staff!
Date published: 2022-02-16
Rated 5 out of 5 by from Easy to use, accurate, file taxes on your own I have used accountants and filed taxes myself. I prefer to file myself with TurboTax because I can ensure the forms contain the information accurately and I have found I can do it much faster than an accountant. In 22 years I have only been audited once and it was easy to resolve the issue on my own because I had easy access to TurboTax docs. The program walks you through the filling process and answers all of your questions if you just take a breath and take your time; you can accurately file your taxes, make sure they are done right, and not rely on others.
Date published: 2022-02-16
Rated 3 out of 5 by from Turbo Tax King of Up sales Its great and works well, but what it offers for a free tax return is about half of what you could get if you pay. The up sale sections are worded poorly to make you think you have to sell your info to turbo tax and their parent company and that it is required by the irs to do so. SHAME ON TURBO TAX
Date published: 2022-02-16
Rated 3 out of 5 by from Getting help is almost imposable Both forms state and federal form were rejected. AGI mismatch but AGI was not a mismatch and from there it went down hill. Turbo Tax is better than this. Help for the clients should be easier.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo tax is AWESOME They helped the whole time. Anything I forgot they showed me exactly where to find it.
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax is terrific TurboTax is terrific! It was so easy to use and the support was phenomenal!!!
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 12362
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Turbo tax is so user friendly. I love how easy it is to follow along and have questions answered if needed. This was the first year I had forms 1099-B and I Was sort of confused by the pages. However, turbo tax walked me through step by step and I went from being confused to easily understanding what I needed to do.
Date published: 2022-02-16
Rated 1 out of 5 by from Turbo tax works The process is clear and easy to use. I'm not sure about the continued requests to open an account. That makes me nervous.Snd
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax is always on point and excellent. Superior customer service and awesome privacy service at their highest I'll always use them for my services.
Date published: 2022-02-16
Rated 4 out of 5 by from Well thought out program Over the years the program has progressed. However the price is becoming too much. With cost of living always going up. We poor people need a break.
Date published: 2022-02-16
Rated 5 out of 5 by from I LOVE Turbo Tax! I've been using Turbo Tax for years, and every year their level of customer service gets better. Every single person I've ever dealt with has been extremely friendly, knowledgeable and I always leave the conversation feeling like they went above and beyond the call of duty. Great staff!
Date published: 2022-02-16
Rated 5 out of 5 by from Easy to use, accurate, file taxes on your own I have used accountants and filed taxes myself. I prefer to file myself with TurboTax because I can ensure the forms contain the information accurately and I have found I can do it much faster than an accountant. In 22 years I have only been audited once and it was easy to resolve the issue on my own because I had easy access to TurboTax docs. The program walks you through the filling process and answers all of your questions if you just take a breath and take your time; you can accurately file your taxes, make sure they are done right, and not rely on others.
Date published: 2022-02-16
Rated 3 out of 5 by from Turbo Tax King of Up sales Its great and works well, but what it offers for a free tax return is about half of what you could get if you pay. The up sale sections are worded poorly to make you think you have to sell your info to turbo tax and their parent company and that it is required by the irs to do so. SHAME ON TURBO TAX
Date published: 2022-02-16
Rated 3 out of 5 by from Getting help is almost imposable Both forms state and federal form were rejected. AGI mismatch but AGI was not a mismatch and from there it went down hill. Turbo Tax is better than this. Help for the clients should be easier.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo tax is AWESOME They helped the whole time. Anything I forgot they showed me exactly where to find it.
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax is terrific TurboTax is terrific! It was so easy to use and the support was phenomenal!!!
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 12362