TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Fantatic Program A simple and easy way to get your taxes done I highly recommend this program!
Date published: 2021-05-14
Rated 3 out of 5 by from not same as in years gone past Disappointed that Deluxe now requires an additional $45 spent to get state tax program. Also had trouble activating my download and paying for state forms until I found a work around online that recommended changing my screen resolution. Overall not as good an experience as in all the years I used TurboTax before this.
Date published: 2021-05-14
Rated 5 out of 5 by from Great service Great service work well for me. Blah, Blah Blah. ###
Date published: 2021-05-14
Rated 1 out of 5 by from E-file feature is broken e-file feature is broken. Followed the instructions to the letter, but e-file kept being rejected saying 2019 AGI was incorrect but it was not. Had to mail in my return. Will be using a different tax software in the future.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax makes filing taxes easy I had a problem when it came to foreign income - finally solved
Date published: 2021-05-14
Rated 1 out of 5 by from I'm very upset with TurboTax I tried to electronically file my MN state return, paid you $25 to do so, and then you said I could not file electronically because you calculated an $11 penalty for late estimated payment and MN would not allow this. I had all kinds of problems getting TurboTax to print my MN return so I could manually file it, and it was your fault because of your penalty calculation. I want my $25 back and I want an apology!!!!
Date published: 2021-05-14
Rated 5 out of 5 by from I really like Turbo Tax I've used Turbo Tax for many years because of its simplicity and accuracy.
Date published: 2021-05-14
Rated 5 out of 5 by from Tax experts We had Cindy help us out since we have multiple incomes and a few complicated investments while living overseas. Cindy made taxes easy taking over the entire process.
Date published: 2021-05-14
Rated 5 out of 5 by from Live Premier is a GREAT value I used the Live Premier and must have called 10 times to speak to different Experts and CPAs about my return. All were knowledgeable, friendly and patient. My return was even more complicated because I live in a Community Property State and was Married Filing Separately and had SO MANY QUESTIONS! They always called me back in less than 5 minutes and spent at times over an hour on the phone with me to make sure my answers were given. I probably spent at least 3 hours on the phone with various experts helping me each step of the way. Spending $260 for this service with full IRS audit protection is a steal compared to the $1,000 + I would have paid a private CPA.
Date published: 2021-05-14
Rated 3 out of 5 by from Still needs improvement . . . Many instructions are still opaque and not systematic; they need to be rewritten to lead user naturally to next choices. Also, I'm still looking for a version for LINUX distributions! Excepting one year I used H&R Blk, I've been a user of TT since MS killed Parsons
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1237
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Fantatic Program A simple and easy way to get your taxes done I highly recommend this program!
Date published: 2021-05-14
Rated 3 out of 5 by from not same as in years gone past Disappointed that Deluxe now requires an additional $45 spent to get state tax program. Also had trouble activating my download and paying for state forms until I found a work around online that recommended changing my screen resolution. Overall not as good an experience as in all the years I used TurboTax before this.
Date published: 2021-05-14
Rated 5 out of 5 by from Great service Great service work well for me. Blah, Blah Blah. ###
Date published: 2021-05-14
Rated 1 out of 5 by from E-file feature is broken e-file feature is broken. Followed the instructions to the letter, but e-file kept being rejected saying 2019 AGI was incorrect but it was not. Had to mail in my return. Will be using a different tax software in the future.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax makes filing taxes easy I had a problem when it came to foreign income - finally solved
Date published: 2021-05-14
Rated 1 out of 5 by from I'm very upset with TurboTax I tried to electronically file my MN state return, paid you $25 to do so, and then you said I could not file electronically because you calculated an $11 penalty for late estimated payment and MN would not allow this. I had all kinds of problems getting TurboTax to print my MN return so I could manually file it, and it was your fault because of your penalty calculation. I want my $25 back and I want an apology!!!!
Date published: 2021-05-14
Rated 5 out of 5 by from I really like Turbo Tax I've used Turbo Tax for many years because of its simplicity and accuracy.
Date published: 2021-05-14
Rated 5 out of 5 by from Tax experts We had Cindy help us out since we have multiple incomes and a few complicated investments while living overseas. Cindy made taxes easy taking over the entire process.
Date published: 2021-05-14
Rated 5 out of 5 by from Live Premier is a GREAT value I used the Live Premier and must have called 10 times to speak to different Experts and CPAs about my return. All were knowledgeable, friendly and patient. My return was even more complicated because I live in a Community Property State and was Married Filing Separately and had SO MANY QUESTIONS! They always called me back in less than 5 minutes and spent at times over an hour on the phone with me to make sure my answers were given. I probably spent at least 3 hours on the phone with various experts helping me each step of the way. Spending $260 for this service with full IRS audit protection is a steal compared to the $1,000 + I would have paid a private CPA.
Date published: 2021-05-14
Rated 3 out of 5 by from Still needs improvement . . . Many instructions are still opaque and not systematic; they need to be rewritten to lead user naturally to next choices. Also, I'm still looking for a version for LINUX distributions! Excepting one year I used H&R Blk, I've been a user of TT since MS killed Parsons
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1237