TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is so easy to use. After 8 years of using Turbo Tax I still love it because of how easy it is to use.
Date published: 2023-01-28
Rated 5 out of 5 by from The Best! dont have to go to the office and set face to face with a stranger filling your taxes. This tool makes it easy to figure terms and what questions are asking for.
Date published: 2023-01-28
Rated 5 out of 5 by from Awesome Turbo Tax! Love using Turbo Tax use it every year!! Would recommend everyone to use this rather than pay 100s of dollars to get their taxes don3 when Turbo Tax makes it easy for you.
Date published: 2023-01-28
Rated 5 out of 5 by from turbo tax helped me understand things I had questions about the amount i was getting back and the person that help me out was very patient with me and courteous. that made me fill special. Thank you
Date published: 2023-01-28
Rated 5 out of 5 by from I don’t use anything else! I’ve been using TurboTax for years and I won’t use anything else. It walks you through the tax preparation process whether you’re older and more experienced like me or a young person and just starting to prepare them on your own.
Date published: 2023-01-28
Rated 1 out of 5 by from Cannot get taxes accepted My state and federal keep getting rejected due to a pin number, I went to the IRS site to get a pin and they give me a 6 digit pin, turbo tax asks for a 5 .. so I enter a 5 digit pin and I still get rejected.. I have tried it 7 times.. I keep getting rejected. I am going to try HRBlock now.
Date published: 2023-01-28
Rated 2 out of 5 by from delayed form updates This was the most frustrating year in using TurboTax Business. purchased in December but as I tried to file by mid january, the product updates did not have an updated 1065 form so I could not complete filing, promises came out for availability by 1/17. that did not happen. then the promises of available 1/20/2023... That did NOT happen. and tech support then promised by January 26th the forms would be updated so you could complete filing. Extremely frustrating. you sold a product that was not complete.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is so quick & easy! I'll have and will continue using Turbo Tax every year! Easy to use and provides excellent additional services like Max, etc.
Date published: 2023-01-28
Rated 5 out of 5 by from I love Turbo Tax!I’m completely Loyal to TurboTax! Every year TurboTax makes it easy and convenient to access my account and my documents instantly! I can rest assured with the protection of the audit defense package I always Choose. I can also sign in to gain last years W2 form and forms completed the years before if I may need them. Thanks!!
Date published: 2023-01-28
Rated 5 out of 5 by from so convenient and easy todo I love to use Turbotax! Its easy,convenient you have the help there available if needed.
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 1237
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is so easy to use. After 8 years of using Turbo Tax I still love it because of how easy it is to use.
Date published: 2023-01-28
Rated 5 out of 5 by from The Best! dont have to go to the office and set face to face with a stranger filling your taxes. This tool makes it easy to figure terms and what questions are asking for.
Date published: 2023-01-28
Rated 5 out of 5 by from Awesome Turbo Tax! Love using Turbo Tax use it every year!! Would recommend everyone to use this rather than pay 100s of dollars to get their taxes don3 when Turbo Tax makes it easy for you.
Date published: 2023-01-28
Rated 5 out of 5 by from turbo tax helped me understand things I had questions about the amount i was getting back and the person that help me out was very patient with me and courteous. that made me fill special. Thank you
Date published: 2023-01-28
Rated 5 out of 5 by from I don’t use anything else! I’ve been using TurboTax for years and I won’t use anything else. It walks you through the tax preparation process whether you’re older and more experienced like me or a young person and just starting to prepare them on your own.
Date published: 2023-01-28
Rated 1 out of 5 by from Cannot get taxes accepted My state and federal keep getting rejected due to a pin number, I went to the IRS site to get a pin and they give me a 6 digit pin, turbo tax asks for a 5 .. so I enter a 5 digit pin and I still get rejected.. I have tried it 7 times.. I keep getting rejected. I am going to try HRBlock now.
Date published: 2023-01-28
Rated 2 out of 5 by from delayed form updates This was the most frustrating year in using TurboTax Business. purchased in December but as I tried to file by mid january, the product updates did not have an updated 1065 form so I could not complete filing, promises came out for availability by 1/17. that did not happen. then the promises of available 1/20/2023... That did NOT happen. and tech support then promised by January 26th the forms would be updated so you could complete filing. Extremely frustrating. you sold a product that was not complete.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is so quick & easy! I'll have and will continue using Turbo Tax every year! Easy to use and provides excellent additional services like Max, etc.
Date published: 2023-01-28
Rated 5 out of 5 by from I love Turbo Tax!I’m completely Loyal to TurboTax! Every year TurboTax makes it easy and convenient to access my account and my documents instantly! I can rest assured with the protection of the audit defense package I always Choose. I can also sign in to gain last years W2 form and forms completed the years before if I may need them. Thanks!!
Date published: 2023-01-28
Rated 5 out of 5 by from so convenient and easy todo I love to use Turbotax! Its easy,convenient you have the help there available if needed.
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 1237