TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Have to stay on the phone I will seek out a different company next year. No one told me until it was happening that I'd have to stay on the phone with the tax preparer, and that's not what I want to have to do. Might as well just go to an agency in person. Such a waste of my time.
Date published: 2023-02-18
Rated 4 out of 5 by from Very thorough and helpful! Very Helpful while going through this process of filing my taxes on my own. Thank you.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo tax is awesome and easy to use Turbo tax is awesome and easy to use. If you have all your documents on hand you will finish in less than an hour. Last year I received my refund in two weeks hope this time takes the same time.
Date published: 2023-02-18
Rated 5 out of 5 by from So easy to use Very easy to use. Chose to go with the upgrade so that I can also get identity protection and peace of mind. Highly recommend it!
Date published: 2023-02-18
Rated 5 out of 5 by from It was very easy this year doing it this year. It was so much easier this year doing our taxes didn't have to get help with anything. Turbo tax makes every year better on doing taxes. Thank you so much.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo tax is easy to use This has been a great platform that we have used for many years. Makes doing taxes not so stressful
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax is wonderful and very helpful TurboTax Live is a good experience. The chat expert helped me in going through the process.
Date published: 2023-02-18
Rated 1 out of 5 by from Scam Took money out of my account for using "deluxe" when I was on the normal website. I did everything myself, This website is horrible and took 183 out of my bank account when it was only supposed to take 49 out.
Date published: 2023-02-18
Rated 5 out of 5 by from Another successful tax year! I spoke with a representative regarding multiple SSA documents. I received an immediate answer, with an explanation of why and caution to notice if one was a corrected document. Professional and easy to talk with.
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax makes filing taxes online a breeze. Completing return was simple and straightforward. I feel confident I got all tax breaks available based on just answering the questions. TurboTAx ability to link straight to my mortgage company for real estate details saved me time and headache.
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12360
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Have to stay on the phone I will seek out a different company next year. No one told me until it was happening that I'd have to stay on the phone with the tax preparer, and that's not what I want to have to do. Might as well just go to an agency in person. Such a waste of my time.
Date published: 2023-02-18
Rated 4 out of 5 by from Very thorough and helpful! Very Helpful while going through this process of filing my taxes on my own. Thank you.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo tax is awesome and easy to use Turbo tax is awesome and easy to use. If you have all your documents on hand you will finish in less than an hour. Last year I received my refund in two weeks hope this time takes the same time.
Date published: 2023-02-18
Rated 5 out of 5 by from So easy to use Very easy to use. Chose to go with the upgrade so that I can also get identity protection and peace of mind. Highly recommend it!
Date published: 2023-02-18
Rated 5 out of 5 by from It was very easy this year doing it this year. It was so much easier this year doing our taxes didn't have to get help with anything. Turbo tax makes every year better on doing taxes. Thank you so much.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo tax is easy to use This has been a great platform that we have used for many years. Makes doing taxes not so stressful
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax is wonderful and very helpful TurboTax Live is a good experience. The chat expert helped me in going through the process.
Date published: 2023-02-18
Rated 1 out of 5 by from Scam Took money out of my account for using "deluxe" when I was on the normal website. I did everything myself, This website is horrible and took 183 out of my bank account when it was only supposed to take 49 out.
Date published: 2023-02-18
Rated 5 out of 5 by from Another successful tax year! I spoke with a representative regarding multiple SSA documents. I received an immediate answer, with an explanation of why and caution to notice if one was a corrected document. Professional and easy to talk with.
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax makes filing taxes online a breeze. Completing return was simple and straightforward. I feel confident I got all tax breaks available based on just answering the questions. TurboTAx ability to link straight to my mortgage company for real estate details saved me time and headache.
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12360