TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
rfuk from
simple and quick
2 @ 2 hours to complete! easy and complete review is worse than tax prep
Date published: 2022-03-19
Rated 5 out of 5 by
WillLean235 from
Curtis from TurboTax is Awesome
I had a great experience with TurboTax this year and I will almost certainly be using it again next year
Date published: 2022-03-19
Rated 5 out of 5 by
Abcd22 from
Great service
Preparer was very. Professional and courteous,answered all my questions.
Date published: 2022-03-19
Rated 5 out of 5 by
MadDogKC from
TurboTax was easy to use
I've been using TurboTax for years and it is always an easy process. The ability to ask questions that the 'community' can help answer is a nice benefit as well. I also like the ability to get audit protection in case anything happens down the road.
Date published: 2022-03-19
Rated 5 out of 5 by
LauraRMeline from
Very easy and helpful
Turbotax was so simple to use and helpful. Thankyou
Date published: 2022-03-19
Rated 5 out of 5 by
jokers1520 from
Turbo Tax is very helpful
As we are traveling this year and don't have access to a printer, it was great to use this online program. We also had new situations which a live expert helped us with.
Date published: 2022-03-19
Rated 5 out of 5 by
Luke11111111 from
Easy as pie
Great experience. I needed extra assistance, and the representative called right away. A+
Date published: 2022-03-19
Rated 2 out of 5 by
Haley32 from
TurboTax is okay
This is my fourth year using TurboTax and every year I feel swindled into paying more than advertised at the beginning. The first year I used it I was able to file for free, which is why I used the service. But all subsequent years I end up having to pay $100+ despite choosing the free option at the beginning and going back through steps to make sure I didn't select any upgrades. It's misleading and frustrating when every penny of your tax return matters to you. I've never had any issues actually filing with TurboTax but I will be researching other services next tax season due to feeling that the pricing is not clearly stated prior to deciding to use the service.
Date published: 2022-03-19
Rated 5 out of 5 by
Cory bb from
Awesome service
I had the nicest lady help me do my taxes for FREE
Date published: 2022-03-19
Rated 3 out of 5 by
YUNG2002 from
It was good
It was convenient to do, and doing it at the convenience of your home
All TurboTax® Offerings Reviews - Page 12352
Date published: 2022-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
rfuk from
simple and quick
2 @ 2 hours to complete! easy and complete review is worse than tax prep
Date published: 2022-03-19
Rated 5 out of 5 by
WillLean235 from
Curtis from TurboTax is Awesome
I had a great experience with TurboTax this year and I will almost certainly be using it again next year
Date published: 2022-03-19
Rated 5 out of 5 by
Abcd22 from
Great service
Preparer was very. Professional and courteous,answered all my questions.
Date published: 2022-03-19
Rated 5 out of 5 by
MadDogKC from
TurboTax was easy to use
I've been using TurboTax for years and it is always an easy process. The ability to ask questions that the 'community' can help answer is a nice benefit as well. I also like the ability to get audit protection in case anything happens down the road.
Date published: 2022-03-19
Rated 5 out of 5 by
LauraRMeline from
Very easy and helpful
Turbotax was so simple to use and helpful. Thankyou
Date published: 2022-03-19
Rated 5 out of 5 by
jokers1520 from
Turbo Tax is very helpful
As we are traveling this year and don't have access to a printer, it was great to use this online program. We also had new situations which a live expert helped us with.
Date published: 2022-03-19
Rated 5 out of 5 by
Luke11111111 from
Easy as pie
Great experience. I needed extra assistance, and the representative called right away. A+
Date published: 2022-03-19
Rated 2 out of 5 by
Haley32 from
TurboTax is okay
This is my fourth year using TurboTax and every year I feel swindled into paying more than advertised at the beginning. The first year I used it I was able to file for free, which is why I used the service. But all subsequent years I end up having to pay $100+ despite choosing the free option at the beginning and going back through steps to make sure I didn't select any upgrades. It's misleading and frustrating when every penny of your tax return matters to you. I've never had any issues actually filing with TurboTax but I will be researching other services next tax season due to feeling that the pricing is not clearly stated prior to deciding to use the service.
Date published: 2022-03-19
Rated 5 out of 5 by
Cory bb from
Awesome service
I had the nicest lady help me do my taxes for FREE
Date published: 2022-03-19
Rated 3 out of 5 by
YUNG2002 from
It was good
It was convenient to do, and doing it at the convenience of your home
All TurboTax® Offerings Reviews - Page 12352
Date published: 2022-03-19