TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from turbo tax easy Turbo take was fairly easy to file this year, the only problem i had was the stimulus check on the form.
Date published: 2021-02-23
Rated 1 out of 5 by from TurboTax exists out of necessity, nothing else The TurboTax product is clunky, malfunctional, and difficult to use. Issues with importing self-employment info from Quickbooks (another Intuit product) as well as 1099-B error loops that prevent you from filing are widespread. For all the money this company makes you'd think they could afford to build a product that actually works.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to Use, Larger Return This was super easy to use and I got a higher return than I would have gotten at H&R Block (I went through the process for both companies). I also made a mistake on my past AGI and it was super easy to fix.
Date published: 2021-02-23
Rated 5 out of 5 by from great customer service great customer service. I engaged with a turbo tax live representative Viola, she has 5 plus years of experience and she handled everything exceptionally well. She was very professional!!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax so helpful to our community The wonderful team of turbo tax is always there for me to get support when I see something doesn't add up, right away helping me correct my mistakes to get a correct refund, their live agents are the BEST OF THE BEST! so effective and smart to right away pointing out where to go and help you navigate the system. Thank you for helping me with my tax return every year! Love you Turbo !
Date published: 2021-02-23
Rated 5 out of 5 by from I'm Breathless You guys are just awesome. You remove the stress, give confidence, assurance. I just say enough about you care, concern, and the overall process. Kuddos!!
Date published: 2021-02-23
Rated 5 out of 5 by from great way to file on your own turbo tax is a money saver big time! I've paid so much over the years i'm glad I change my method.
Date published: 2021-02-23
Rated 5 out of 5 by from made it simple and stress free of mistakes Turbo Tax ask questions, all you do is putin the answers.
Date published: 2021-02-23
Rated 2 out of 5 by from Freeze King Entering my 1099's was a disaster, the web kept freezing and wouldn't let me correct info they messed up on the upload. Support was helpful the second time around.
Date published: 2021-02-23
Rated 1 out of 5 by from Why you charge when you say it is free? I like the help but you say it is free. This not clear, you need to explain.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12351
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax easy Turbo take was fairly easy to file this year, the only problem i had was the stimulus check on the form.
Date published: 2021-02-23
Rated 1 out of 5 by from TurboTax exists out of necessity, nothing else The TurboTax product is clunky, malfunctional, and difficult to use. Issues with importing self-employment info from Quickbooks (another Intuit product) as well as 1099-B error loops that prevent you from filing are widespread. For all the money this company makes you'd think they could afford to build a product that actually works.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to Use, Larger Return This was super easy to use and I got a higher return than I would have gotten at H&R Block (I went through the process for both companies). I also made a mistake on my past AGI and it was super easy to fix.
Date published: 2021-02-23
Rated 5 out of 5 by from great customer service great customer service. I engaged with a turbo tax live representative Viola, she has 5 plus years of experience and she handled everything exceptionally well. She was very professional!!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax so helpful to our community The wonderful team of turbo tax is always there for me to get support when I see something doesn't add up, right away helping me correct my mistakes to get a correct refund, their live agents are the BEST OF THE BEST! so effective and smart to right away pointing out where to go and help you navigate the system. Thank you for helping me with my tax return every year! Love you Turbo !
Date published: 2021-02-23
Rated 5 out of 5 by from I'm Breathless You guys are just awesome. You remove the stress, give confidence, assurance. I just say enough about you care, concern, and the overall process. Kuddos!!
Date published: 2021-02-23
Rated 5 out of 5 by from great way to file on your own turbo tax is a money saver big time! I've paid so much over the years i'm glad I change my method.
Date published: 2021-02-23
Rated 5 out of 5 by from made it simple and stress free of mistakes Turbo Tax ask questions, all you do is putin the answers.
Date published: 2021-02-23
Rated 2 out of 5 by from Freeze King Entering my 1099's was a disaster, the web kept freezing and wouldn't let me correct info they messed up on the upload. Support was helpful the second time around.
Date published: 2021-02-23
Rated 1 out of 5 by from Why you charge when you say it is free? I like the help but you say it is free. This not clear, you need to explain.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12351