TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Very Simple and Help is right there for Questions! I retired this year and had retirement income plus partial year pay income. I had questions and was able to do an online chat within 5 minutes and received answers. I had a more complex question about state tax deductions and the expert called me in 5 minutes and explained the whole system to me!
Date published: 2021-02-24
Rated 5 out of 5 by from Very Easy to Use Very easy step by step instructions. Even if you have never used it before, it is simple to follow.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Product! I've used Turbo Tax for a number of years and find it easy to use and really like it. I will continue to use the product.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is very proactive, Excellent stuff!! I had used Turbo Tax because it is excellent. The Turbo Tax-staff are professional!
Date published: 2021-02-24
Rated 5 out of 5 by from Fast n easy Fast and easy nice ans easy love it very nice friendly
Date published: 2021-02-24
Rated 5 out of 5 by from Easy Breezy Very simple. It took me less than 1 hour to complete everything and transmit!
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to use!! I was well pleased with the ease of use of this website, and I'll be using it again in the years to come!!!
Date published: 2021-02-24
Rated 5 out of 5 by from Loved using TurboTax®! Things went quite smooth with TurboTax®. I came to a point with doing my CA State Income Tax where they asked for a Form 1095-A, which I DO NOT HAVE OR NEED! It would NOT let me go on with a "Continue" tab to click on. I did nothing after that for a week+. Today I went back to attempt to finish my returns and it let me do that without further problems. Only thing I did not understand was that there was no indication of my CA Franchise Tax Board Return being filed, oir the refund amount. But I'm a 74-year-old Vietnam100% disabled veteran and may have missed or misunderstood something. If I don't hear anything from the State, I will get in touch with TurboTax® and find out why.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is simple, easy to use and the best product on the market for completing taxes!
Date published: 2021-02-24
Rated 5 out of 5 by from 5 STARS FOR LIVE CHAT Kena on live chat was awesome. She stayed with me and helped me figure out a difficult thing very patiently for a couple hours. Very much appreciated. Thank you!!1
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12349
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Simple and Help is right there for Questions! I retired this year and had retirement income plus partial year pay income. I had questions and was able to do an online chat within 5 minutes and received answers. I had a more complex question about state tax deductions and the expert called me in 5 minutes and explained the whole system to me!
Date published: 2021-02-24
Rated 5 out of 5 by from Very Easy to Use Very easy step by step instructions. Even if you have never used it before, it is simple to follow.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Product! I've used Turbo Tax for a number of years and find it easy to use and really like it. I will continue to use the product.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is very proactive, Excellent stuff!! I had used Turbo Tax because it is excellent. The Turbo Tax-staff are professional!
Date published: 2021-02-24
Rated 5 out of 5 by from Fast n easy Fast and easy nice ans easy love it very nice friendly
Date published: 2021-02-24
Rated 5 out of 5 by from Easy Breezy Very simple. It took me less than 1 hour to complete everything and transmit!
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to use!! I was well pleased with the ease of use of this website, and I'll be using it again in the years to come!!!
Date published: 2021-02-24
Rated 5 out of 5 by from Loved using TurboTax®! Things went quite smooth with TurboTax®. I came to a point with doing my CA State Income Tax where they asked for a Form 1095-A, which I DO NOT HAVE OR NEED! It would NOT let me go on with a "Continue" tab to click on. I did nothing after that for a week+. Today I went back to attempt to finish my returns and it let me do that without further problems. Only thing I did not understand was that there was no indication of my CA Franchise Tax Board Return being filed, oir the refund amount. But I'm a 74-year-old Vietnam100% disabled veteran and may have missed or misunderstood something. If I don't hear anything from the State, I will get in touch with TurboTax® and find out why.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is simple, easy to use and the best product on the market for completing taxes!
Date published: 2021-02-24
Rated 5 out of 5 by from 5 STARS FOR LIVE CHAT Kena on live chat was awesome. She stayed with me and helped me figure out a difficult thing very patiently for a couple hours. Very much appreciated. Thank you!!1
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12349