TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from very poor should have went with tax act this year, could not send state returns again this year in efile. eachyear your system get worse. I think this year will be my last with you.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is the BEST! It is so easy to use Turbo Tax and you get the most money back.
Date published: 2021-02-19
Rated 5 out of 5 by from First Time Filing! I was so nervous to file for my family myself. I don't understand a lick of what is on my W2 or most tax lingo. Turbotax made it so easy and I was able to file with confidence! I love the live chat option it was so helpful!
Date published: 2021-02-19
Rated 5 out of 5 by from The family favorite! I've been using it since I got my first job and filed my taxes for the first time at 17. It's simple and easy to use. I pay for extra assitance if I have a question or I am unsure of something and it is WORTH IT. I've made mistakes on my taxes, and their experts know how to fix and are kind and caring, walking you throw the amendment process with grace and ease.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is so easy! I suffer from a mental disability, although TurboTax made it very easy for me. Thank you.
Date published: 2021-02-19
Rated 5 out of 5 by from TURBO TAX IS GREAT Very easy to use and ask questions via online chat and/or personal contact by experienced staff. I have used Turbo Tax for three years now and had never had a problem. However, this year I ran into an issue with a form popping up requiring information. I knew this form did not apply. After a few conversations with staff it was resolved, in entered yes instead of know in one area that caused the form to be required. Staff member discovered the issue and it was fixed. I used the free ...very impressed. I am very happy customer.
Date published: 2021-02-19
Rated 5 out of 5 by from It was great Very easy and informative. I learned while processing the taxes.
Date published: 2021-02-19
Rated 4 out of 5 by from Glad to be back using TurboTax The on-line experience was simpler than the CDs I have used in the past. Especially liked the confidence I enjoyed knowing I had help close at hand. The telephone help was a godsend, though one of the "helpers" was more experienced than the other. Can't say I look forward to filing next year, but I'll approach filing with more confidence.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbotax is great. I have been using Turbotax for years. I have not been audited. I also use turbotax for family members.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is awesome! It’s always ready to go for me when it’s time to file, makes it super easy for me
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 12335
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from very poor should have went with tax act this year, could not send state returns again this year in efile. eachyear your system get worse. I think this year will be my last with you.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is the BEST! It is so easy to use Turbo Tax and you get the most money back.
Date published: 2021-02-19
Rated 5 out of 5 by from First Time Filing! I was so nervous to file for my family myself. I don't understand a lick of what is on my W2 or most tax lingo. Turbotax made it so easy and I was able to file with confidence! I love the live chat option it was so helpful!
Date published: 2021-02-19
Rated 5 out of 5 by from The family favorite! I've been using it since I got my first job and filed my taxes for the first time at 17. It's simple and easy to use. I pay for extra assitance if I have a question or I am unsure of something and it is WORTH IT. I've made mistakes on my taxes, and their experts know how to fix and are kind and caring, walking you throw the amendment process with grace and ease.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is so easy! I suffer from a mental disability, although TurboTax made it very easy for me. Thank you.
Date published: 2021-02-19
Rated 5 out of 5 by from TURBO TAX IS GREAT Very easy to use and ask questions via online chat and/or personal contact by experienced staff. I have used Turbo Tax for three years now and had never had a problem. However, this year I ran into an issue with a form popping up requiring information. I knew this form did not apply. After a few conversations with staff it was resolved, in entered yes instead of know in one area that caused the form to be required. Staff member discovered the issue and it was fixed. I used the free ...very impressed. I am very happy customer.
Date published: 2021-02-19
Rated 5 out of 5 by from It was great Very easy and informative. I learned while processing the taxes.
Date published: 2021-02-19
Rated 4 out of 5 by from Glad to be back using TurboTax The on-line experience was simpler than the CDs I have used in the past. Especially liked the confidence I enjoyed knowing I had help close at hand. The telephone help was a godsend, though one of the "helpers" was more experienced than the other. Can't say I look forward to filing next year, but I'll approach filing with more confidence.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbotax is great. I have been using Turbotax for years. I have not been audited. I also use turbotax for family members.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is awesome! It’s always ready to go for me when it’s time to file, makes it super easy for me
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 12335