TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax made filing easy I liked that TurboTax suggested potential tax breaks and made the process of filing easier. I used to use H&R but my husband recommended TurboTax. The website is very user friendly and made filing taxes less stressful.
Date published: 2021-02-25
Rated 5 out of 5 by from Went very smooth Very simple to use and got make refund Very pleased
Date published: 2021-02-25
Rated 2 out of 5 by from Turbotax is..... It's a great way to file but the pretending it isn't going to cost you anything besides like $40 then went up to $90 then oh wait $290 right when your done and you either hit finish and just pay it or you start all over elsewhere. I wouldn't mind paying it so much if they didn't do that. I like the upfront truth.
Date published: 2021-02-25
Rated 5 out of 5 by from Met my expectations My Federal and State returns this year were unusually complex since it included income from a Trust. Turbotax handled this easily.
Date published: 2021-02-25
Rated 5 out of 5 by from First Time User I have been reluctant to file my own taxes over the years because it seemed way too complicated. I decided to file my own taxes this year through turbo tax and was not disappointed. The program was easy to use and walked me through every step with explanations along the way. At one point I got stuck on a screen and was able to get in touch with someone via phone in a couple of minutes. I also had a CPA look my data over before the submittal which was also a fast and easy experience. Awesome service.
Date published: 2021-02-25
Rated 5 out of 5 by from TURBO TAX HAS GOOD INFORMATION I USED TURBO TAX LAST YEAR AND WAS VERY PLEASED AND ENJOYED DOING MY TAXES MYSELF WITH THE HELP OF THE INFORMATION THEY PROVIDED. I FELT GOOD ABOUT MYSELF AND THE FILING PROCESS.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy Breezy! Very easy and to utilize Turbo Tax to obtain my greatest refund!
Date published: 2021-02-25
Rated 2 out of 5 by from TurboTax is frustrating I wanted to download Turbo Tax and do it that way, but I couldn't find that option. Last year, we paid $60 plus audit support (approx $40) for it. This year we paid $200 for both! What happened?! It also wouldn't import information from 2019, so I had to enter that information again. I chose TurboTax FOR THAT REASON... so I wouldn't have to enter the information again. I guess next eyar we'll be going with a MUCH CHEAPER option if I have to enter the information anyway.
Date published: 2021-02-25
Rated 5 out of 5 by from Tax Filing It was easy and helpful for filing my taxes. Awesome.
Date published: 2021-02-25
Rated 3 out of 5 by from State tax is wrong I went over and over with state tax and the state tax I paid was not ask in the questions and I will not pay for someone to tell me where when it should have been obvious. Well, the good news is I won't have state taxes taken out in the future.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 12334
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax made filing easy I liked that TurboTax suggested potential tax breaks and made the process of filing easier. I used to use H&R but my husband recommended TurboTax. The website is very user friendly and made filing taxes less stressful.
Date published: 2021-02-25
Rated 5 out of 5 by from Went very smooth Very simple to use and got make refund Very pleased
Date published: 2021-02-25
Rated 2 out of 5 by from Turbotax is..... It's a great way to file but the pretending it isn't going to cost you anything besides like $40 then went up to $90 then oh wait $290 right when your done and you either hit finish and just pay it or you start all over elsewhere. I wouldn't mind paying it so much if they didn't do that. I like the upfront truth.
Date published: 2021-02-25
Rated 5 out of 5 by from Met my expectations My Federal and State returns this year were unusually complex since it included income from a Trust. Turbotax handled this easily.
Date published: 2021-02-25
Rated 5 out of 5 by from First Time User I have been reluctant to file my own taxes over the years because it seemed way too complicated. I decided to file my own taxes this year through turbo tax and was not disappointed. The program was easy to use and walked me through every step with explanations along the way. At one point I got stuck on a screen and was able to get in touch with someone via phone in a couple of minutes. I also had a CPA look my data over before the submittal which was also a fast and easy experience. Awesome service.
Date published: 2021-02-25
Rated 5 out of 5 by from TURBO TAX HAS GOOD INFORMATION I USED TURBO TAX LAST YEAR AND WAS VERY PLEASED AND ENJOYED DOING MY TAXES MYSELF WITH THE HELP OF THE INFORMATION THEY PROVIDED. I FELT GOOD ABOUT MYSELF AND THE FILING PROCESS.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy Breezy! Very easy and to utilize Turbo Tax to obtain my greatest refund!
Date published: 2021-02-25
Rated 2 out of 5 by from TurboTax is frustrating I wanted to download Turbo Tax and do it that way, but I couldn't find that option. Last year, we paid $60 plus audit support (approx $40) for it. This year we paid $200 for both! What happened?! It also wouldn't import information from 2019, so I had to enter that information again. I chose TurboTax FOR THAT REASON... so I wouldn't have to enter the information again. I guess next eyar we'll be going with a MUCH CHEAPER option if I have to enter the information anyway.
Date published: 2021-02-25
Rated 5 out of 5 by from Tax Filing It was easy and helpful for filing my taxes. Awesome.
Date published: 2021-02-25
Rated 3 out of 5 by from State tax is wrong I went over and over with state tax and the state tax I paid was not ask in the questions and I will not pay for someone to tell me where when it should have been obvious. Well, the good news is I won't have state taxes taken out in the future.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 12334